Note fondée sur 933 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Only one of two elevators was working and stairs were not very accessible.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager, Gestion de l’hôtel
Dear [Guest's Name],Thank you for sharing your feedback with us. I sincerely apologize for the inconvenience caused by only one elevator being operational during your stay. While the functioning elevator allowed guests to access their rooms, we understand how this may have caused some delays. Please know that we had a technician on-site the same day to address the issue, and we are committed to ensuring everything operates smoothly moving forward.Regarding the stairs, they are designated for emergency exits only, which can limit accessibility. However, we are always here to assist should you need any special accommodations.We appreciate your understanding, and if there’s anything else we can do to enhance your future stays, please do not hesitate to reach out.Best regards,
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us, and that our friendly staff, cleanliness, and comfortable beds made a positive impression. Your satisfaction is our top priority, and it’s always rewarding to know when we’ve provided a great experience for our guests.We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back for another delightful stay in the future!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us, and that our friendly staff, cleanliness, and comfortable beds made a positive impression. Your satisfaction is our top priority, and it’s always rewarding to know when we’ve provided a great experience for our guests.We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back for another delightful stay in the future!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to provide a rating for your recent stay with us. We noticed that you rated us 4 out of 10, and we are truly sorry that your experience did not meet your expectations.We strive to provide the best possible service to all of our guests, and we would greatly appreciate any specific feedback you could share with us. Understanding what went wrong allows us to improve, and we want to ensure that your concerns are addressed.If you’d be willing, please let us know what we could have done to enhance your stay. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Great experience
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us, and that our friendly staff, cleanliness, and comfortable beds made a positive impression. Your satisfaction is our top priority, and it’s always rewarding to know when we’ve provided a great experience for our guests.We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back for another delightful stay in the future!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Very well taken care of... would recommed again...
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us, and that our friendly staff, cleanliness, and comfortable beds made a positive impression. Your satisfaction is our top priority, and it’s always rewarding to know when we’ve provided a great experience for our guests.We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back for another delightful stay in the future!
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us, and that our friendly staff, cleanliness, and comfortable beds made a positive impression. Your satisfaction is our top priority, and it’s always rewarding to know when we’ve provided a great experience for our guests.We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back for another delightful stay in the future!
par un voyageur de Las Vegas
Publié le 23 sept. 2024 sur Expedia
Great place, very clean.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us, and that our friendly staff, cleanliness, and comfortable beds made a positive impression. Your satisfaction is our top priority, and it’s always rewarding to know when we’ve provided a great experience for our guests.We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back for another delightful stay in the future!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us, and that our friendly staff, cleanliness, and comfortable beds made a positive impression. Your satisfaction is our top priority, and it’s always rewarding to know when we’ve provided a great experience for our guests.We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back for another delightful stay in the future!
par un voyageur de Whittier
Publié le 20 sept. 2024 sur Expedia
Location
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us, and that our friendly staff, cleanliness, and comfortable beds made a positive impression. Your satisfaction is our top priority, and it’s always rewarding to know when we’ve provided a great experience for our guests.We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back for another delightful stay in the future!
