Note fondée sur 855 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
100 % des clients le recommandent
4,3 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur de ecotay l olme

Publié le 12 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 juin 2024 par Holiday Inn Phoenix Airport , Gestion de l’hôtel
Hello frederic,Thank you for rating your stay with us!Warm regards,Ira
1 sur 5
par un voyageur de ecotay l olme

Publié le 18 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
24 mai 2023 par GM, Gestion de l’hôtel
Dear Frederic, Thank you for taking the time to review your visit with us on expeida.com. I want to apologize for the issues you experienced as this type of score is not the service we strive to provide. My team and I will be taking a look at the guestroom and double check to see what we can improve. I sincerely hope that this does not detour you from staying with other Holiday Inn hotels as this is not normal for us. Thank you again for letting us know and we appreciate you giving us a try. Always at your service, Matthew Strawn General Manager
4 sur 5
par un voyageur

Publié le 17 janv. 2023 sur Expedia
Little bit noisy beside the 44th street... a lot of tuner car....
Commentaires de Gestion de l’hôtel
28 janv. 2023 par Sarah, Gestion de l’hôtel
Thank you for choosing the Holiday In Phoenix Airport North. We value your feedback and are pleased that you enjoyed your stay at our property. I understand there is a little bit more noise on the 44th street side of the hotel. I will gladly block off a room on the backside of the hotel for your next visit! We look forward to having you back as a guest in the future! Thanks, again, for taking the time to provide feedback!
4 sur 5
par un voyageur de ecotay l olme

Publié le 29 août 2022 sur Expedia
Piscine, petit dej
Commentaires de Gestion de l’hôtel
8 sept. 2022 par Sarah, Gestion de l’hôtel
Thank you for choosing to stay at the Holiday Inn Phx Airport North. We value your feedback and are pleased to hear that you enjoyed your stay at our property. We look forward to having you as a guest in the future. Thank you again for taking the time to provide feedback!
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 7 janv. 2020 sur Expedia
1 sur 5
par un voyageur

Publié le 28 oct. 2024
Commentaires de Gestion de l’hôtel
12 déc. 2024 par KT, Gestion de l’hôtel
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
1 sur 5
par un voyageur

Publié le 11 oct. 2024
They messed up my check in, had to get another room because the first smelled like smoke. The second did not smell much better, the shower had standing water and I asked two days for them to come fix but never did. the elevator broke down closest to our room which was very inconvienent. They did not ask me if I needed parking and I only found out from another guest parking was extra.
5 sur 5
par un voyageur

Publié le 12 sept. 2024 sur Expedia
Amazing view from the balcony!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par KT, Gestion de l’hôtel
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Kaeanna Front Office Manager
5 sur 5
par un voyageur

Quiet night

Publié le 12 sept. 2024 sur Hotels
Lovely place with large quiet suite. We had a comfortable nights rest. The only disappointment was we wanted to get up early and use jacuzzi, but the water was only lukewarm.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par KT, Gestion de l’hôtel
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,KaeannaFront Office Mangaer
3 sur 5
par un voyageur

Publié le 10 sept. 2024 sur Expedia
Great property and staff, the air conditioning for the property was way too loud. Coffee shop and bar are not open and have not been in years… that was part of the reason we selected the property. Fix your description because that is not accurate, and very misleading.