Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 nov. 2023 sur Expedia
Staff was exceptional. Helpful and friendly.
Facility was clean
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Customer Care Team, Gestion de l’hôtel
Dear Lorraine, We are always pleased to receive feedback from our guests in relation to their stays at Home2 Suites By Hilton, and we are delighted with your rating and comments - thank you very much. Our staff works very hard to make sure they provide the best services to our guests, and your kind words for our team members will continue to motivate them and encourage them to remain focused on our goal of providing 100% value and quality services at all times. We are also happy to know that you found our facility clean, and we hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Thank you for choosing us. We really appreciate your feedback and the 5-star review.Warm Regards,Guest Experience TeamHome2 Suites By Hilton
par un voyageur
Publié le 27 sept. 2022 sur Expedia
L’hôtel était situé à quelques pas de plusieurs restos, d’un outlet et proche du stade de football.
par un voyageur
Publié le 24 mai 2022 sur Expedia
Le personnel est vraiment très gentil, nous avons eu 1 chambre sur 3 dont la climatisation ne fobctionnait pas, ils nous ont changé de chambre. Il y a beaucoup de choix au dejeuner. Pres de tout, outlet, gila arena...
Commentaires de Gestion de l’hôtel
13 juin 2022 par Guest Experience Team, Gestion de l’hôtel
Hi Valérie, we are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits.
par un voyageur
Publié le 1 nov. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
5 nov. 2019 par ae, Gestion de l’hôtel
Dear Valued Guest,
It is great to see you had a 5 star stay with us! We hope you will come back to visit us again soon!
Sincerely,
The Home2 Suites Glendale Westgate Team
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 7 août 2024 sur Hotels
Bed was horrible not a full queen with no other options. Inadequate bedding as well
Commentaires de Gestion de l’hôtel
7 août 2024 par Customer Care Team, Gestion de l’hôtel
Thank you for your feedback, Jacqueline! We are sorry our accommodations did not meet your expectations, especially regarding the bed and bedding. The room descriptions and photos are available online for guests to view before booking their rooms to avoid any disappointment upon arrival. Nonetheless, we value your insights and apologize for any discomfort and dissatisfaction caused. Your feedback is important to us, and we have shared your comments with our team as part of our ongoing efforts to enhance our guest experience. Thank you for choosing to stay with us. We hope you'll consider giving us another opportunity to share a superior experience with you. Thanks again.Warm Regards,Guest Experience TeamHome2 Suites By Hilton
par un voyageur
Publié le 6 août 2024 sur Expedia
Clean, comfortable property close to stadium.
Commentaires de Gestion de l’hôtel
7 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Jennifer, Thank you for choosing Home2 Suites By Hilton Phoenix Glendale-Westgate for your rooming needs on this journey. We sincerely appreciate you taking the time to share your positive experience with us, and we are happy to hear you found our property clean and comfortable and the location convenient to the Stadium. Your satisfaction is important to us, and we are so glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to exceeding all expectations on your next visit. Thank you for staying with us on this trip. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 2 août 2024 sur Expedia
Nice clean peaceful great breakfast
Commentaires de Gestion de l’hôtel
5 août 2024 par Guest Experience Team, Gestion de l’hôtel
Thank you so much for your positive comments, Crystabel! We appreciate your feedback and are thrilled you enjoyed our clean, peaceful facility and complimentary breakfast. Your complete satisfaction is our ultimate goal, and we are so glad we hit the mark for you. We are grateful for your visit and hope to see you again soon for another 5-star experience. Thank you for choosing Home2 Suites By Hilton in Glendale. Safe travels!Warm Regards,Guest Experience TeamHome2 Suites By Hilton
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
