Ratings based on 1,032 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from San Antonio
Posted Oct. 20, 2024
Convenient to my venue. Good customer service. Nice room.
Comment from Hotel Management
Oct. 23, 2024 by Customer Service, Hotel Management
Thank you for your kind words, Sally! We're glad to hear that you found our location convenient and enjoyed the customer service and your room. We appreciate your feedback and hope to welcome you back soon!
by A traveller
Posted Aug. 18, 2024 on Expedia
Large rooms. Everything is walkable from the hotel. Parking is free.
Comment from Hotel Management
Aug. 20, 2024 by Customer Service, Hotel Management
Victor, it’s great to know you had a pleasant stay at Hyatt Place Scottsdale/Old Town. We're pleased you appreciated the spacious accommodations and convenient location. We hope to see you again soon!
by A traveller
Great for the price! Clean and great staff!
Posted Aug. 18, 2024 on HotelsStaff was very good! Breakfast was excellent! Room was clean if a little old. Nice pool area. Close to everything in Old Town. Sheets were great, towels were a little stiff/scratchy. Wish the tv had streaming services that I could log into.
Comment from Hotel Management
Aug. 20, 2024 by Customer Service, Hotel Management
Carolyn, we’re delighted you loved your experience at Hyatt Place Scottsdale/Old Town. Our team members will be pleased to hear your kind words, and we’re glad you enjoyed breakfast and the pool area. We appreciate your feedback regarding the towels and TV services and will review those suggestions further. Looking forward to your next visit!
by A traveller
Posted Aug. 18, 2024 on Expedia
The staff was friendly and excellent.
Comment from Hotel Management
Aug. 20, 2024 by Customer Service, Hotel Management
Richard, we’re delighted you loved your experience at Hyatt Place Scottsdale/Old Town. Our team members strive to provide excellent service, and it’s great to hear they left such a positive impression on you. We look forward to welcoming you back!
by A traveller
Highly recommend
Posted Aug. 18, 2024 on HotelsGreat quiet location. Close to restaurants, grocery stores, etc. Safe and clean neighborhood.
Comment from Hotel Management
Aug. 19, 2024 by Customer Service, Hotel Management
Abigail, we're thrilled you enjoyed your stay at Hyatt Place Scottsdale/Old Town. It's great to know you appreciated our convenient and tranquil location. We hope to welcome you back soon!
by A traveller
Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by Customer Service, Hotel Management
geraldine, thank you for taking the time to share your rating. Your feedback is valued, and the team is here to enhance your future visits.
by A traveller
Recommend
Posted Aug. 18, 2024 on HotelsVery nice modern room well equipped. At good price located near to shops.
Comment from Hotel Management
Aug. 23, 2024 by Customer Service, Hotel Management
David, it’s great to know you had a pleasant stay at Hyatt Place Scottsdale/Old Town. The team is thrilled that you appreciated the modern room and convenient location. We hope to welcome you back soon!
by A traveller
Posted Aug. 17, 2024 on Expedia
Comment from Hotel Management
Aug. 19, 2024 by Customer Service, Hotel Management
David, thank you for staying with us at Hyatt Place Scottsdale/Old Town. We’re thrilled you enjoyed your experience. We look forward to welcoming you back!
by A traveller
Posted Aug. 16, 2024 on Expedia
complementary breakfast was good - was a clean room with good AC. fitness room was too small only cardio equipments and no wights . so couldnt use. also wifi was not working well cause we were on higher levels, so had to come to lobby to use internet.
Comment from Hotel Management
Aug. 18, 2024 by Customer Service, Hotel Management
Anita, thank you for staying with us at Hyatt Place Scottsdale/Old Town. We're pleased to hear you enjoyed the complimentary breakfast and found your room comfortable. Regarding the concerns with the fitness room and Wi-Fi, your feedback is important and will help guide our ongoing improvements. We hope to have the opportunity to welcome you back soon.
by A traveller
Posted Aug. 16, 2024 on Expedia
This property was in a convenient area for what we were there for great stay. I liked the set up of our room definitely would book again
Comment from Hotel Management
Aug. 17, 2024 by Customer Service, Hotel Management
Jermaine, we’re delighted you loved your experience at Hyatt Place Scottsdale/Old Town. It’s wonderful to know that the location and room setup contributed to your enjoyable stay. We look forward to welcoming you back someday.
