Note fondée sur 887 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Lovely stay
Publié le 17 août 2024 sur HotelsLovely resort. I was upgraded to a suite at no extra charge. I was gifted a lovely bottle of sparkling wine. I had a wonderful dinner in the in-site Italian restaurant.
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Services, Gestion de l’hôtel
Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay and appreciated the complimentary suite upgrade and sparkling wine. It's great to know you had a wonderful dinner at our on-site Italian restaurant as well. We look forward to welcoming you back for another memorable stay!
par un voyageur
Publié le 17 août 2024 sur Expedia
Great view. Quiet
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Services, Gestion de l’hôtel
Thank you for your review! We're glad you enjoyed the great view and the peaceful atmosphere. We hope to welcome you back soon for another relaxing stay!
par un voyageur
Ok except for noisy people upstairs.
Publié le 17 août 2024 sur HotelsI could hear the people above me. Not good. I went for my ear plugs. They saved me.
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Services, Gestion de l’hôtel
Thank you for sharing your experience with us. We’re sorry to hear that the noise from the room above disturbed your stay. Your feedback is important, and we'll look into ways to improve the soundproofing in our rooms. We hope the rest of your stay was enjoyable and that you'll consider giving us another chance in the future.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Guest Services, Gestion de l’hôtel
Thank you!
par un voyageur
Very nice stay
Publié le 14 août 2024 sur HotelsVery nice place. A little bit older, but it looked it was well maintained. Wasn't crazy about the shower head, but that isn't a deal breaker. Quiet area. Grounds were clean, didn't have time to hit the pool, wish I did. Would look to stay here again.
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Services, Gestion de l’hôtel
Thank you for your thoughtful review! We're glad you enjoyed our quiet property. We appreciate your feedback about the shower head and will keep it in mind. It's great to hear that you'd consider staying with us again. Hopefully, you'll have time to enjoy the pool during your next visit!
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Guest Services, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 13 août 2024 sur Hotels
Balcony was very run down with holes in the floor
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Services, Gestion de l’hôtel
Thank you for bringing this to our attention. We appreciate your feedback. This is certainly not the standard we strive for, and we'll address this issue promptly. We hope the rest of your stay was enjoyable and that you'll give us another chance to provide you with a better experience.
par un voyageur de Anahuac
Publié le 13 août 2024 sur Expedia
Magical location, wonderful view, nice installations…
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Services, Gestion de l’hôtel
Thank you for your kind words! We're thrilled you enjoyed our magical location, the wonderful view, and our facilities. We hope to welcome you back for another enchanting stay!
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Guest Services, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 12 août 2024 sur Expedia
The area is quiet and beautiful, just like the pictures. Our room was very spacious and clean, nicely decorated.
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Services, Gestion de l’hôtel
Thank you for your lovely review! We're delighted that the peaceful and beautiful surroundings met your expectations and that you enjoyed your spacious, clean, and well-decorated room. We hope to welcome you back for another relaxing stay!
