Note fondée sur 882 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Very convenient to Eagle Mountain golf course. Lots of nice restaurants nearby and easy to get to the airport
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you for your review! We're glad to hear that you enjoyed our convenient location near Eagle Mountain Golf Course and found it easy to access local restaurants and the airport. We hope to welcome you back on your next visit!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
We checked in for a two night stay. When we went into our room it was nice, however, paint in the bathroom was peeling off the walls. If you want ice, you have to walk down to the front desk. Also, in the morning there was no one at the front desk. The door is locked and if you need services towels or to check out, there’s no one there. No cleaning of the rooms unless you stay three or more days. So you need to drag your own dirty towels down the hill to the front desk to get clean towels.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you for your feedback and for staying with us. We're glad you found the room nice, but we apologize for the inconvenience you experienced. We’re currently addressing the peeling paint in the bathroom, and your comments help us improve.Our lobby does have limited hours, which is why sometimes no one is at the front desk early in the morning. However, we do provide extra items like towels upon request. You can also check out simply by giving us a call. For stays of 2 or more housekeeping services are not automatic, but if you let us know, we’re happy to arrange room cleaning during your stay.We appreciate your understanding and hope to provide a smoother experience on your next visit.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Love this private spot.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you so much for sharing these beautiful photos! We're delighted that you were able to capture the beauty of the property and its surroundings. We hope your stay was just as enjoyable as the views. Looking forward to welcoming you back for more scenic moments!
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Our second time here. Always happy we came! Comfortable room, great view, cozy patio. Welcoming staff!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Inn at Eagle Mountain Guest Services, Gestion de l’hôtel
Thank you for your review Heidi. We are glad you enjoyed your stay and hope to see you again soon!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Great value for the price.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Inn at Eagle Mountain Guest Services, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
The room given to us was disgusting there was blood on the mattresses and the front desk did not help we did not stay and they offered no resolution or refund. Do not stay here. Gross.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Services, Gestion de l’hôtel
We sincerely apologize for the experience you described and for any distress it caused. This situation is far from the standard we aim to uphold, and we take it very seriously. Cleanliness and guest satisfaction are our top priorities, and it’s clear that we fell short during your stay.Please reach out to us directly so we can address this matter and work toward a resolution, including reviewing the issue with our team. We value your feedback and want to make things right.
