Note fondée sur 1 294 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juin 2024 par Ari, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
I would appreciate if someone reached out to me regarding this reservation.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Eric M, AGM, Gestion de l’hôtel
Dear Rachel, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Someone from the hotel will reach out to you shortly to address your concerns. Thank you for staying with us. We look forward to resolving you concerns..
par un voyageur de Gilbert
Publié le 25 sept. 2024 sur Expedia
The water was turned off from 11am-4:30pm with no warning other than a note slipped under our door. We couldn’t get ready to go do anything all day. The house keeper also banged on our door at 9AM as if we were late checking out…it was just ridiculous. No money knocked off the bill or anything. The manager wouldn’t come speak to me neither, had the poor girl at the front desk being the middle man. Will probably never stay again, definitely was not worth the money.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Eric M, AGM, Gestion de l’hôtel
Dear Olivia thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We are currently going through a huge renovation. Upgrading Our hotel to become The Hilton Spark. Thank you for staying with us. We look forward to you staying again.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you so much for leaving us a review. We appreciate your feedback and look forward to your next stay!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Arianna, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We appreciate your feedback and look forward to your next stay!
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We appreciate your feedback and look forward to your next stay!
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Arianna, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We appreciate your feedback and look forward to seeing you again soon!
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Moved our child into ASU just down the road which was a very convenient location. But the room walls and bottom part of the bedding were dirty.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We appreciate your feedback and look forward to your next stay!
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We appreciate your feedback and look forward to your next stay!