Note fondée sur 909 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Metro, Gestion de l’hôtel
Thanks for taking the time to leave a review ! Enjoy your weekend !
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Overall, my stay was decent. The property needs some remodeling but overall a good stay.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Metro Team, Gestion de l’hôtel
Thanks for the honest review Maria we really appreciate it. Have an amazing week ahead!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
When I arrived, there were stains all over the couches, dirt covering the floors and tub, and roaches everywhere. When I attempted to contact them, no one answered nor had reached out.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Metro Team, Gestion de l’hôtel
Thanks so much for leaving a review, we appreciate your feedback ! Enjoy the week ahead!
par un voyageur
Metro
Publié le 20 sept. 2024 sur HotelsThe room is nice the staff is awesome. The the stay was great.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Metro Team, Gestion de l’hôtel
Thanks For the 10 out of 110 we appreciate the feedback! Have an awesome week ahead!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Check in instructions were suppose to be given 24hrs in advance and we got them 3 hours before our stay. The self check in was a nice feature that we liked. Once we entered the room the smoke detector was chirping constantly. We ended up just having to go to frys and buy a new battery ourselves since the front desk had already gone home for the night. Air conditioning didn’t work very well and the sheets were thick and uncomfortable so that made for a hot night. Overall it did the job and gave us a place to stay for the night but we most likely won’t be back
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Ryan the manager walked in on me while I was sleeping. They only comped one night although this is a crime. Ryan lied about why he walked in on me and said he didn’t know anyone was here, but ALL of my things were on the couch, which he would have seen as soon as he opened the door. However, he proceeded to walk through the living room with all of my things sitting out and into the bedroom where I was sleeping. The dishwasher was broken for 3 or 4 days, so I didn’t get to use the dishwasher. Then the garbage disposal broke. Both times I had to clean the floor several times and delay my dogs meals who needed meds at a certain time and a strict schedule. There’s dog poop all over the wash areas by the property that’s never picked up. My dog got a bacterial infection during our stay here and the vet said it was probably from this place. Ryan asked what he could do to help, I told him to handle all the poop, he argued with me, and comped me one more night. Management here is argumentative, poor, and does not respect proper or legal boundaries. I’m only staying bc my dog is now to sick to move. Everything breaks down and it’s such a time suck. My recommendation -FIND ANYWHERE ELSE TO STAY.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Metro Team , Gestion de l’hôtel
Hello :) As you know Corporate and I were walking rooms and entered your room on accident hence the reason we did not see you or we would have apologized instead we simply closed the door once we saw the belongings. As for the dishwasher it was ordered and installed as soon as we can get in on property as most hotels do not carry extra dishwashers on hand. Your garbage disposal was fixed each time there was nothing wrong with it but too large of items in said dishwasher. All poop has been cleaned around property its unfortunate dog owners do not take up this responsibility and is rather unlikely for dogs to get sick from being around other poop especially as you have stated the dog is already old and has prior underlining issues. We never argued with you but handled your situations and comped you for the inconvenience. Enjoy the weekend ahead! Thanks for your time
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Its calm quite and peaceful
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Metro Team , Gestion de l’hôtel
Thanks for the 5 out of 5 we appreciate your feedback! We hope you enjoy the weekend ahead!
par un voyageur
Publié le 26 août 2024 sur Expedia
I had a wonderful stay at Metro Scottsdale Apartments. The spacious units and modern amenities made for a comfortable experience. The friendly staff and convenient location near local attractions added to the overall enjoyment of my visit. I would book here again.
Commentaires de Gestion de l’hôtel
30 août 2024 par Metro Team , Gestion de l’hôtel
Alesha thanks for the 5 out of 5, we are thrilled you enjoyed your stay and hope to see you again in the future!
par un voyageur
Publié le 26 août 2024 sur Expedia
Had a great stay and convenient location.
Commentaires de Gestion de l’hôtel
30 août 2024 par Metro Team , Gestion de l’hôtel
Thanks for the 4 out 5! We are happy you enjoyed your stay! We hope to see you again sometime in the future!
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Metro Team , Gestion de l’hôtel
Thanks for the 10 out 10! We really appreciate your feedback!
