Note fondée sur 181 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Vince, Gestion de l’hôtel
Thank you for taking the time to provide your feedback, we truly appreciate it!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
I was nervous to not stay at a hotel for once but we had a great time. It was the cheapest option that was closest to the footprint center (only $8 for an Uber ) and we were able to walk back after the concert ended without an issue or a bunch of weirdos out. The pool was extremely relaxing, it’s usually pretty empty and extremely clean. If you’re looking to be loud this isn’t the place, it’s definitely relaxed and very comfortable. I loved being able to have a kitchen and a bunch of amenities. Any issues you have with the property or anything else the host were very quick to fix and respond without an issue. Overall extremely accommodating & a great experience.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Vince, Gestion de l’hôtel
Kayla thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!
par un voyageur
Publié le 28 août 2024 sur Expedia
The pool was dirty . It had our bodies itching
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Vince, Gestion de l’hôtel
Thank you for your feedback. I’m so sorry to hear about the condition of the pool during your stay. Cleanliness is very important to us, and I sincerely apologize that it wasn’t up to standard. I will make sure the pool is properly cleaned and checked more regularly to prevent this from happening again. Your comfort is a priority, and I appreciate you bringing this to my attention. I hope you’ll give us another chance in the future.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Vince, Gestion de l’hôtel
Thank you for taking the time to provide your feedback, we truly appreciate it!
par un voyageur
Publié le 26 août 2024 sur Hotels
Whole place smell like sewer and fish. The kitchen sink wasn't working so I had to fix it to get the water to run. The toilet was clogged everyday.Our sheets had pubic hair on it from the last person.Wanted to swim but the pool was only 4ft. Horrible stay.
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Vince, Gestion de l’hôtel
Thank you for your feedback. I’m truly sorry to hear about the issues you encountered during your stay. Cleanliness and comfort are top priorities, and I apologize for the unpleasant smells and the condition of the bathroom and kitchen. I’ve taken note of your concerns about the sink and the sheets, and I will make sure to address these immediately with the cleaning team. Regarding the pool, I’m sorry it didn’t meet your expectations, and I’ll ensure the listing accurately reflects the pool’s depth for future guests. I sincerely hope you’ll give us another chance, and I will personally ensure your next stay is much more enjoyable.
par un voyageur
Wonderful
Publié le 24 août 2024 sur HotelsVery nice location near the city
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Vince, Gestion de l’hôtel
Thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Vince, Gestion de l’hôtel
Thank you for taking the time to provide your feedback, we truly appreciate it!
par un voyageur
Publié le 16 août 2024 sur Expedia
My stay was decent overall, I just wasn’t a fan of the main entrance door handle. It was hard to open the door every time. My unit was by the back entrance and everything time someone came and went they’d let the door slam. Leaving the door to my unit to rattle really bad and it startled me every time.
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Vince, Gestion de l’hôtel
Thank you for sharing your feedback! I’m glad to hear your stay was decent overall. I’m sorry to hear about the issues with the main entrance door handle and the noise from the back entrance. I’ll have the door handle checked to ensure it opens smoothly, and I’ll look into ways to reduce the noise from the back entrance to make sure future stays are even more comfortable. I truly appreciate your comments and would love to host you again!
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Vince, Gestion de l’hôtel
Thank you for taking the time to provide your feedback, we truly appreciate it!
par un voyageur
Publié le 7 août 2024 sur Expedia
I had a really great time staying here! Vince is a great communicator and made sure I had everything I needed. Nice guy. The place was very cute and cozy, perfect for 1 or 2 people. The bed was extremely comfortable and everything was clean and modern. The next time i’m in town I will definitely try to book this place again, it’s in a great spot in downtown, my concert venue was a short 6 minute drive. Don’t hesitate, try this place!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Vince, Gestion de l’hôtel
Amal thank you for your positive review! We’re pleased to hear that you had a great experience and hope to have the opportunity to host you again in the future. Thank you for choosing our place and for recommending it to others!