Note fondée sur 730 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,4 Service et personnel
3,0 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 mai 2022 sur Hotels
Motel convenable. Piscine non utisable.
Commentaires de Gestion de l’hôtel
16 mai 2022 par Manager, Gestion de l’hôtel
Hello DUFOUR,
On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
par un voyageur
Publié le 2 mars 2022 sur Expedia
La propreté laisse à désirer,personnel pas toujours agréable,il fallait réactiver la carte magnétique pour ouvrir la porte tout les jours.
Commentaires de Gestion de l’hôtel
3 mars 2022 par Manager, Gestion de l’hôtel
We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
par un voyageur
horrible
Publié le 8 févr. 2022 sur HotelsThe first room they gave me had the AC broken, the bathroom floor full of water (leak???) and a lot of cigarette holes on the blanket. So I asked for a new room and this time the AC was not working neither so it was cold, the toilet flush was not working and the TV cable is cut so no TV. It is a shame for the price.
Commentaires de Gestion de l’hôtel
10 févr. 2022 par Manager, Gestion de l’hôtel
Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.
par un voyageur
Publié le 9 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
13 janv. 2020 par Nancy Y., Gestion de l’hôtel
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.
Nancy Y.
#Team6
par un voyageur
Publié le 23 mai 2018 sur Hotels
par un voyageur
Publié le 15 avr. 2018 sur Expedia
Smelling bas in the lobby and in the Room as well
par un voyageur
Publié le 15 mars 2018 sur Expedia
La chambre sentait la fumée même si elle était désignée comme non fumeur
par un voyageur de HOLLISTER
Publié le 23 oct. 2024
I had a very nice stay at your motel. The staff was supportive and efficient. The room was clean and adequate.
The water had to be shut off the morning of Oct 22. I was not notified ahead of time of this outage, or even after it started. Fortunately, I had finished my shower just a few minutes earlier. Keep yourself customers informed, please.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Manager, Gestion de l’hôtel
Hello EDWARD,We are pleased to hear that you enjoyed your stay with us and found our staff helpful. We apologize for any inconvenience caused by the water outage on Oct 22. Our team will take your feedback into consideration to ensure better communication with our guests in the future.
par un voyageur
Publié le 16 août 2024 sur Expedia
There’s no hot water
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Onie,We're sorry to hear about the inconvenience you experienced with the hot water during your stay. Your feedback is valuable to us and we will address this with our team to ensure it's an isolated incident. Thank you for bringing this to our attention.
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Jorge,We are thrilled to hear that you had a wonderful stay at our hotel! If you have any other comments or suggestions, please don't hesitate to contact us directly.
