Note fondée sur 906 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Saint Georges
Publié le 23 avr. 2023 sur Expedia
Beaucoup de moisissures dans la chambre de bain,troue dans le mur, bain usée a la corde dégelasse, manquais les serviettes, support de valise et cintre . Couverte du lit usée et mauvaise odeurs. Javais payé pour une chambre rehaussée mais ca été la pire de notre voyage.
Commentaires de Gestion de l’hôtel
26 avr. 2023 par Manager, Gestion de l’hôtel
Hello Alain, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
par un voyageur de Chambly
Publié le 24 févr. 2023 sur Expedia
Quartier peu sécuritaire
Commentaires de Gestion de l’hôtel
26 févr. 2023 par Guest Relations Specialist, Gestion de l’hôtel
Hi Jean, thank you for taking the time to write this review and share your experience. It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us. We hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a truly five-star experience.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
par un voyageur
Publié le 8 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Manager, Gestion de l’hôtel
Hello Juan,We're thrilled to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back in the future for another wonderful stay.
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Manager, Gestion de l’hôtel
Hello Nicole,We appreciate you choosing to stay at our hotel. If there were any aspects of your stay that could have been improved, please feel free to reach out to us directly so we can address them accordingly. We value your input and hope to welcome you back for a more enjoyable experience in the future.
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Had fun at the pool! Had fun in our clean room
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jessica,We're delighted to hear that you enjoyed the pool and your accommodation during your stay with us. Our team strives to maintain high standards of cleanliness and leisure facilities to ensure a pleasant experience for our guests. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay soon.
par un voyageur
Publié le 2 juill. 2024 sur Expedia
I found a bag of what appeared to an illicit subtance in my room during check out and had to call the police. Will not be staying again.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Manager, Gestion de l’hôtel
Hello Justin, We take all guest feedback seriously and will address your concerns with the utmost importance. For any further assistance, please don't hesitate to reach out to our management team directly.
par un voyageur
Publié le 30 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jose,We are delighted to hear that you enjoyed your stay with us! We hope to welcome you back in the future for another memorable experience.
par un voyageur
Publié le 29 juin 2024 sur Expedia
This area is horrible lots of traffic of Getsketchy people on drugs.
This place used to wonderful before a couple years ago. The receptionists was wonderful and very Informative.
Very happy.
And I had Issues with the The first room when somebody was trying to open up my room door Everything was dirty And broken smell really funny I asked the younger 24/25 receptionists was very friendly And very informative. and she young lady was very pleasant. She gave me a second room which was very clean.
She's awesome. much quieter And cleaner .
Commentaires de Gestion de l’hôtel
29 juin 2024 par Manager, Gestion de l’hôtel
Hello Karla,We are sorry to hear about your experience at our hotel. We appreciate your feedback and will look into the concerns you raised. Our team strives to provide a pleasant stay for all our guests. Please contact management directly to discuss your stay further. Thank you for bringing this to our attention.
par un voyageur
Publié le 26 juin 2024 sur Expedia
My room door looked as if it was busted in before and there were a lot of homeless looking people frolicking around. Other than that staying there was pretty average.
Commentaires de Gestion de l’hôtel
27 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Earl, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
