Note fondée sur 602 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Roy, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi D Patterson, Thank you for the perfect rating! Natalie #Team6
par un voyageur
Publié le 8 août 2024 sur Expedia
Was counting on pool but pool was closed for cleaning
Commentaires de Gestion de l’hôtel
15 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Joseph, We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you. Natalie #Team6
par un voyageur
Publié le 4 août 2024 sur Expedia
bed had dirty bedding with bugs and neighbors were loud and sketchy
Commentaires de Gestion de l’hôtel
13 août 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 2 août 2024 sur Hotels
Roaches everywhere. AC was falling apart and barely worked and they moved us rooms already. Toilet upstairs was leaking through the light on the ceiling
Commentaires de Gestion de l’hôtel
13 août 2024 par Nancy Y., Gestion de l’hôtel
We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Nancy Y.#Team6
par un voyageur
Don’t stay here!
Publié le 29 juill. 2024 sur HotelsRoaches in the room. There was a HUGE one on the wall as soon as we walked in, water leaking from the upstairs bathroom. Barely any tv channels worked I’m glad I brought my laptop. Even the woman at the front desk was saying how bad this place was but we wanted to give it a chance. Only good thing was the bed was comfortable.
Commentaires de Gestion de l’hôtel
5 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Natalie #Team6
par un voyageur
Publié le 28 juill. 2024 sur Hotels
par un voyageur
Publié le 22 juill. 2024 sur Expedia
The AC didn't cool the room sufficiently, and there was no refrigerator in the room. I'm disabled and have difficulty walking and they put me on the second floor with lots of stairs to navigate. It was hot in the room and location was inconvenient for my disability.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 19 juill. 2024 sur Expedia
I love it her for my moms.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Arjun, Wow, we are incredibly grateful for your amazing 5-star review! Hearing about your positive experience during your recent visit has truly made our day.At Motel 6, we strive to provide the best guest experience, and your feedback confirms that we are heading in the right direction. If there is anything more we can do to enhance your experience, please do not hesitate to reach out.Your support means the world to us, and we cannot wait to have the opportunity to serve you again soon!Natalie #team6
par un voyageur
Publié le 18 juill. 2024 sur Expedia
I’m u
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Nancy Y., Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
