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SureStay Plus Hotel by Best Western Tempe University

3.0 star property
Family-friendly 3-star hotel near Phoenix Zoo

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)
Lobby
Bar (on property)

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Arizona State University
    ‪2 min drive‬
  • Desert Botanical Garden
    ‪4 min drive‬
  • Phoenix Zoo
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, individually furnished

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, down comforters, pillowtop beds, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, down comforters, pillowtop beds, individually furnished

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Tempe

Close to airport.Within 3 miles (5 km) of this Tempe hotel, you'll find Arizona State University and Desert Botanical Garden. Also, Phoenix Zoo is within 3 miles (5 km) and Scottsdale Stadium is within 6 miles (10 km).

What's nearby

  • Tempe Town Lake - 18 min walk - 1.6 km
  • Arizona State University - 2 min drive - 1.9 km
  • Desert Botanical Garden - 4 min drive - 3.1 km
  • Sloan Park - 6 min drive - 6.0 km
  • Phoenix Zoo - 6 min drive - 3.3 km

Getting around

  • Center Parkway - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 8 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Hundred Mile Brewing - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Marquee Theatre - ‬3 min drive
  • ‪Crumbl Cookies - ‬17 min walk

About this property

SureStay Plus Hotel by Best Western Tempe University

Family-friendly 3-star hotel near Phoenix Zoo
SureStay Plus Hotel by Best Western Tempe University offers its guests an outdoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly SureStay Plus Hotel by Best Western Tempe University. Free self parking is available.

This 3-star Tempe hotel is smoke free.

  • 118 guestrooms or units
  • 3 levels
  • 6 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. These individually furnished accommodations have separate dining areas. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Mini golf
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Red Lion ASU
Red Lion Inn ASU
Red Lion Inn Phoenix Tempe ASU
Red Lion Phoenix Tempe ASU
Red Lion Inn Phoenix/Tempe ASU Tempe
Red Lion Inn Phoenix/Tempe ASU
Red Lion Phoenix/Tempe ASU Tempe
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Red Lion Inn Suites Phoenix/Tempe ASU
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Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
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Hotel Red Lion Inn & Suites Phoenix Tempe
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Red Lion Inn
Red Lion

SureStay Plus Hotel by Best Western Tempe University Reviews

Reviews

6.6
Rating 10 - Excellent. 346 out of 1132 reviews
Rating 8 - Good. 210 out of 1132 reviews
Rating 6 - Okay. 197 out of 1132 reviews
Rating 4 - Poor. 174 out of 1132 reviews
Rating 2 - Terrible. 205 out of 1132 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Linda

Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Room was pretty dusty and dirty. I checked in next to mid night and have to leave really early in the morning. I could not cancel the room due to time constraints. Besides the dirty floors, the worst was the bathroom, it was moldy, old and dirty.
Stayed 1 night in Nov 2024

6/10 Okay

Garet

Business traveller
Disliked: Amenities
Had to stay two weeks in this property, breakfast was free but lacking. My room was spacious but tub and bathroom were not great. Staff was friendly, property was not as cared for as it could be. Trash was in hall/stairwells, the grounds need some regular checks and sprucing.
Stayed 12 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Nov 2024

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant time here . Clean, breakfast was good would stay here again
Stayed 3 nights in Dec 2024

10/10 Excellent

Dominique

Stayed 2 nights in Dec 2024

8/10 Good

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The place in general was really not bad, the rooms were very spacious. It was a little run down, but not too bad. The only bad thing I can really say is, don't get any rooms in building A, unless you are a deep sleeper. Building A is right next to the road, and you hear every loud car or motorcycle driving by.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sabreena

Stayed 1 night in Nov 2024

6/10 Okay

Milfred

Stayed 1 night in Nov 2024

10/10 Excellent

Dominique

Stayed 3 nights in Dec 2024

2/10 Terrible

Carole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived and there were people hanging out in front. A guy snoring in a chair. Check in ok. Went to our room there was a large spill in front of our door The room had a spill on the floor, the bed sheets were dirty. Slept on top. I found a room attendant next morning asked for new sheets to be placed. Which she did. However, did not clean room for 3 days, empty garbage at all. We had 1 towel for 2 people. The shower handle fell off when we used it, shower doors not sealed so water all over floor. Changed our towels and took dirty ones on 3rd day. Left us 1 towel again. The spill out front of door was not cleaned up till our last day. The piece de resistance is they had bed bugs. My husband is bit all over. And now comes the decontamination of everything.
Stayed 4 nights in Dec 2024

6/10 Okay

Terry

Stayed 1 night in Nov 2024

4/10 Poor

Jennifer, Battle Ground

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was fine inside, but needed some updates, safety lock was coming unscrewed, shade would not stay down. The kitchen was nice and everything seemed clean except for the mattress on the pull out bed was gross (hair and dust). The outside area and parking was disgusting. There was a dirty sock on the stairs for 4 days, along with food, poop and other random junk. We only got one towel set for our room to start and no housekeeping (which is fine) but then had to ask every time we needed towels and toilet paper. There was only one remote for 2 TVs so we had to go back and forth when someone needed it. We asked the desk and they said they would find one, we never got one. The toilet was so old and barely had any water in it so it clogged easily. We asked for a plunger but they said they were out and had to wait for maintenance to come (also never came) so we had to go buy one.
Stayed 4 nights in Dec 2024

2/10 Terrible

Margarita

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the metal under bed and hot tub not working
Stayed 1 night in Dec 2024

10/10 Excellent

byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Nov 2024

4/10 Poor

Luis E

Stayed 2 nights in Dec 2024

6/10 Okay

Gavin

Stayed 1 night in Nov 2024

10/10 Excellent

Dominique

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Jolanta

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Not great
Well the room was not very clean and did not have towels. We asked for towels and never received them. We eneded up going to the store to buy towels. The couch cushions were dirty and stained. At night there was a lot of noise from the homeless people hanging around the parking lot. There were homeless people in the stairwell. The hotel could be a good option if the safety concerns were to get addressed. The breakfast was good and that was about it.
Stayed 3 nights in Dec 2024

8/10 Good

Tiffany

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
For the price, this motel was great. It had newer rooms that were freshly painted and clean. It seemed like an older place, but it was fixed up and felt safe. This is still very much a discount motel though, it just looks nicer. The downsides: slow internet and bright lights. I was getting less than 10mbps. Also, they switched over to plantstion style shutters in the room, which look nice, but allow a lot of light in at night. The motel uses super bright lights outside for safety and it bleeds through the shutters. I would wake up in the middle of the night and think it was 7am only to find out it was 2am.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024