Note fondée sur 925 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juill. 2023 sur Expedia
Très bon rapport qualité / prix.
Petit déjeuner sympa.
Malheureusement, la piscine ne nous a pas beaucoup rafraîchis... En pleine canicule, il faisait 47°C et du coup l'eau était très chaude, forcément...
Commentaires de Gestion de l’hôtel
24 juill. 2023 par Guest Relations Specialist, Gestion de l’hôtel
Hi Guillaume! It is wonderful to learn that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Learning about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you again for taking the time to share this experience.
par un voyageur
Publié le 13 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 juill. 2023 par Guest Relations Specialist, Gestion de l’hôtel
Hi Christophe! We’re so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!
par un voyageur
Agréable motel, une nuit seulement car étape entre
Publié le 8 mai 2023 sur HotelsTrès agréable motel,,
Commentaires de Gestion de l’hôtel
10 mai 2023 par Guest Relations Specialist, Gestion de l’hôtel
Hi Fabienne! We're glad that you enjoyed the value and the amenities of our hotel! Thank you for sharing your perspective of our hotel’s accommodations and services! It means a lot to us that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon!
par un voyageur
Publié le 22 août 2024 sur Expedia
Horrible experience!! Horrible rude staff!! Called them wanting to find out why my security deposit was never refunded. A few times. Every time they would say it takes a few days for it to be refunded, but everything seems fine. No problem they said. When days went by and still no refund, I called again only to be yelled almost by some guy, claiming I left the room dirty!!!
I slept there one night, showered and left. I barely even touched anything in the room!! Avoid staying there if you can!! Unless you wanna pay $100 for using a towel after you shower!! I guess that’s what they mean when they say you left the room dirty!!
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Nick, I'm truly sorry to hear about your experience. It’s disappointing to know that our staff interactions and the handling of your security deposit left you feeling frustrated. The situation you described is not reflective of the service we aim to provide, and I apologize for any inconvenience or distress this has caused. I understand how frustrating it must have been to face delays and then be met with an unsatisfactory response when you sought clarification. Your feedback will be addressed to ensure that situations like this are handled more professionally and with better communication. Thank you for bringing this to our attention.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Relations Management, Gestion de l’hôtel
Thank you so much for the kind words, David. We work hard to provide the best experience possible and are happy you enjoyed your stay at Quality Inn Chandler AZ in Kyrene Rd. I am looking forward to seeing you again soon!
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Joseph, Thank you for the 8 out of 10 rating! We're happy to know that you had a good experience with us. It means a lot to see that you enjoyed your stay, and we truly appreciate you taking the time to share your feedback. We’re always here to make your next visit even better and look forward to welcoming you back at Quality Inn Chandler AZ.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Regina, Thank you for the review and for choosing to stay with us while you were in Quality Inn Chandler AZ. Feedback like this allows us to improve and move towards providing the best possible experiences for our guests
par un voyageur
Comfortable stay for three nights
Publié le 17 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
19 août 2024 par Guest Relations Management, Gestion de l’hôtel
Thank yo, Todd, for the feedback regarding your stay at Quality Inn Chandler AZ! We take great pride in creating a clean and comfortable environment for our guests and are glad it made a difference.
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Cindy, Thank you for taking the time to leave a 4-star rating! We’re pleased to know you had a positive experience at Quality Inn Chandler AZ. Your feedback is important to us, and we look forward to welcoming you back to offer an even better stay.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Guest Relations Management, Gestion de l’hôtel
Thank you, Bruce, for the feedback regarding your stay at Quality Inn Chandler AZ! We take great pride in creating a clean and comfortable environment for our guests and are glad it made a difference.
