Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great location, not super clean
Publié le 20 févr. 2024 sur HomeAwayIt was a nice large house, sadly it wasn't clean and that ruined it for me right out of the gate; the coffee mugs looked frshly drank out of, there were crumbs on the stove, tooth paste on the bathroom backsplash and mirrors. The pool looked like it hadn't been cleaned in awhile. I loved my dogs could join, but there was old dog poop in the yard when we arrived.
Commentaires de Gestion de l’hôtel
23 mars 2024 par VrboOwner, Gestion de l’hôtel
Hi Stacie,
We sincerely apologize for the cleanliness issues you encountered during your stay. This is not reflective of our standards, and we understand how it could impact your experience. Your feedback is invaluable, and we're taking immediate steps to address and rectify these concerns to ensure a more enjoyable stay for future guests. We appreciate your understanding and hope for another opportunity to exceed your expectations.
Best regards, STRM team
par un voyageur
Great Hosts
Publié le 11 févr. 2023 sur HomeAwayThank you for hosting us!
Commentaires de Gestion de l’hôtel
14 mars 2023 par VrboOwner, Gestion de l’hôtel
Tiffany, thank you again for choosing us as your host. We would love to have you back again for any future visits.
par un voyageur
Nascar Weekend
Publié le 7 nov. 2022 sur HomeAwayHaving large dogs we always take them with us on vacation and need a property with a yard this worked great for us. It was centrally located for all our needs and worked well. Needs a little TLC but otherwise nice home.
Commentaires de Gestion de l’hôtel
1 déc. 2022 par VrboOwner, Gestion de l’hôtel
Hello Kendra, we are glad to hear you enjoyed your stay. We would love to know what we could have done better to make this 3-star experience a 5-star. It was a pleasure hosting you and we would love to have you back again for any future visits.
par un voyageur
Great stay
Publié le 5 mai 2021 sur HomeAwayThe house met all our needs and Jon was very accommodating.
Commentaires de Gestion de l’hôtel
1 déc. 2022 par VrboOwner, Gestion de l’hôtel
Cesar, it was such a pleasure hosting you. We greatly appreciate the feedback and would love to have you back again for any future visits!
par un voyageur de Kalispell
Enjoyed our stay!
Publié le 23 avr. 2021 sur HomeAwayWe really enjoyed our stay here - despite being by a busy road, was pretty quiet - neighbors were great, good neighborhood and close to stores and great restaurants. The pool is not heated and price to heat was crazy expensive - glad I opted out because we hit weather in high 90's and being from MT, the pool was perfect. Its very clean, however the loungers are awful and could really use better poolside furniture. The lawn was nothing but weeds - I saw that in an earlier review and it really should be cleaned up - was not pleasant to look at. We found some Easter eggs from the renters before us, so thank you!! The house is rather drab and could def be updated for the price - I've stayed in way nicer vrbo's. But it was very clean. I probably wouldn't book again, unless the updates were made. The management company was quick to respond. Just seemed over-priced for what you get. Lots of towels, cookware was good, but sharpen the knives! Sorry this is a lot, but some people like all these details! Lots of pos things about this property, wouldn't take much to make it a lot better!! Thank you!!!!!
Commentaires de Gestion de l’hôtel
19 mai 2021 par VrboOwner, Gestion de l’hôtel
Thanks for your feedback Shelly, we have taken all of your suggestions and are implimenting those into the home. WE hope to see you back in the future.
par un voyageur
Difficult access
Publié le 23 mars 2020 sur HomeAwayProperty as described. Trash container was full only one day after scheduled pick-up, Large pile of filled plastic trash bags outside between the property and the neighboring property. Don't know whose trash there.
Couldn't access the property as I couldn't open the lockbox with the provided code. Phone the provided number but couldn't open the lock with the "emergency code provided by the agent. Resorted to an "emergency" real-estate type lock box containingkeys that was situated on the property.
Commentaires de Gestion de l’hôtel
8 avr. 2020 par VrboOwner, Gestion de l’hôtel
Hello and thank you for the review. It seems like the trash bags were for a neighbor after doing some yard work. We are also not sure why this guest was having issues with the front door lock as we have not had any other guests after message of an issue. Nevertheless, we have multiple ways to access the home if something is not working and it sounds like that system worked. Thank you again for staying with us.
par un voyageur
Arizona vacation
Publié le 1 juill. 2019 sur HomeAwayEvery thing was perfect with the home, very clean and had everything we needed. Pool was great with the heat! Would recommend it to anyone!
Commentaires de Gestion de l’hôtel
21 mars 2020 par VrboOwner, Gestion de l’hôtel
Thank you Cheryl!
We are happy to hear this home met your needs and welcome you back anytime!
par un voyageur
Great time!
Publié le 31 mai 2019 sur HomeAwayIt was great. Met our needs and loved being there. Just one comment, there were no lights at night by the pool, that we could find.
Commentaires de Gestion de l’hôtel
21 mars 2020 par VrboOwner, Gestion de l’hôtel
Thank you Pixie. We've updated the home info on where the pool light is located.
par un voyageur
Once place. Jon is a extremely responsive property manager
Publié le 5 mars 2019 sur HomeAwayProperty manager , Jon is a rock star
Thanks for all your service
par un voyageur
Nice house! Loved the Master Bedroom!!
Publié le 17 sept. 2018 sur HomeAwayOnly a couple of things of which none were have led me not to stay. The throw pillows seemed to be dingy and really didn't look very clean. Maybe replacing them with some new ones. Also pool and grill were not very clean and back lawn needed to be mowed. I am always cold and was unable to find a heavier blanket for the bed. Overall, however, we really thoroughly enjoyed the house and had a pleasant stay. We were able to access the lock and enter the property with no problems from your instructions.
Commentaires de Gestion de l’hôtel
21 mars 2020 par VrboOwner, Gestion de l’hôtel
We are very glad that the home worked out for you on your stay. We will take a look at the pillows and backyard items to address. Thank you very much for your feedback.
