Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
21 avr. 2019 par Resort Manager, Gestion de l’hôtel
Dear Guest, thank you for your terrific rating of Sheraton Grand at Wild Horse Pass. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, John Wright, Resort Manager
par un voyageur
Publié le 18 déc. 2024
par un voyageur
Publié le 4 déc. 2024
It was perfect. Peaceful, clean rooms, wonderful staff
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Concerns: poor signage, a lost woman was very distressed because she couldn’t find the parking lot, signs to check in are very small, too discreet in missing seeing them I parked near the conference center and had to struggle with my baggage on carpet for over a 1/4 mile; no microwave for the room; poorly positioned porch lights forced keeping the curtains completely closed, had they been on the opposite wall or with a directional cover that directed the light away from the door and toward the balcony rails it may have been possible to have the curtains partially open for first morning light; no information sheet in the room to guide climate control or list the channels on the fancy tv; sarcastic check in guy, others were observed to be warm and helpful. Cars are allowed to park on pathways, in the evening I fell as I began to walk around a car on the landscape instead of in the driveway. I struggled to get up because pushing up in the sharp rocks hurt. Weeks later I still have hematoma
Wonderful: the decor was educational and attractive, respecting the indigenous origins of the property. The bed was very comfortable. The daily water bottles were appreciated. The soap, shampoo and conditioner had a rich, pleasant scent. The grounds were mostly eco respectful, except for a ‘river’ however it was beautiful. Activities available included a nice pool area, paddle boats and bikes on the river, hiking trails, a spa, snack bar, restaurant, bar, gift shop and balconies to star gaze.
par un voyageur de Surprise
Publié le 12 sept. 2024 sur Expedia
It was an amazing staycation.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Views, soothing music throughout resort, overall ambience
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Director of Operations, Gestion de l’hôtel
Dear Jessica, Thank you for your wonderful feedback! We’re delighted you enjoyed the views, soothing music, and overall ambiance of our resort. We look forward to welcoming you back to Sheraton Grand at Wild Horse Pass for another relaxing stay. Sincerely, Vipin Menon, Director of Operations
par un voyageur de Carmel
Publié le 2 sept. 2024 sur Expedia
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par un voyageur
Publié le 31 août 2024 sur Expedia
They found me perfect room!
Valet super helpful!
Love this place!!!
Go for staycation yearly
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Director of Operations, Gestion de l’hôtel
Dear Michele, Thank you for your review. We’re delighted to know you had a fantastic stay and that you appreciated the effort our team put into making your experience special. It’s great to hear you found our valet service helpful and that you continue to choose us for your annual staycations. Thanks again and we look forward to welcoming you back for another memorable visit. Sincerely, Vipin Menon, Director of Operations
