Note fondée sur 782 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 avr. 2019 sur Expedia
par un voyageur
Publié le 19 oct. 2024
Rooms are outdated, T.V needs to be replaced with better T.V's & Cable not regular cable. Rooms were not as advertised. T.V. loses signal at night for about 30 mins. Very disappointed.😡
Commentaires de Gestion de l’hôtel
21 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Darkina,Thank you for being our guest recently. It was a pleasure having you here; however, we sincerely regret that our accommodations fell short of expectations. Your feedback will be shared internally to ensure any necessary adjustments or repairs are made promptly and to seize any opportunity to improve. We hope to welcome you back in the future for a seamless stay worthy of a perfect rating.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par General Manager , Gestion de l’hôtel
Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par General Manager , Gestion de l’hôtel
We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Needed one night for a Mayo clinic appointment stay and this place was great for the price. I paid online which saved me about $30 for the night. If you’re on a budget but have to visit the Mayo Clinic, I highly recommend it.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Marilyn,Thank you for your perfect rating and for recommending us to your fellow travelers. We are proud to deliver significant value to our guests, so we are delighted that you found your experience well-priced. It was a pleasure having you here, and we hope you will visit us again soon!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
The front desk woman was awesome! Personable, Caring, great customer service!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Customer Service, Gestion de l’hôtel
Nan, thank you for staying with us at Sonesta Simply Suites Phoenix Scottsdale. It's fantastic to hear about your positive experience with our front desk team member. Such feedback is always appreciated. We're delighted you enjoyed your stay and hope to welcome you back soon!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Customer Service, Gestion de l’hôtel
Matt, thank you for staying with us at Sonesta Simply Suites Phoenix Scottsdale. We appreciate the fantastic rating and look forward to your next visit!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Candace, thank you for choosing Sonesta Simply Suites Phoenix Scottsdale. We’re thrilled you had a positive experience with us. We hope to welcome you back soon!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Very satisfied, even checked us in 2 hours early, very appreciated
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Natalie, it’s wonderful to hear you had a great time at Sonesta Simply Suites Phoenix Scottsdale. We're glad to have been able to accommodate your early check-in. We hope to welcome you back soon!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
An absolute disgraceful business charging $5 parking. Not disclosed on final billing or in final price. Hidden extra fee Expedia has lost my frequent repeated business over $5. Bravo idiots
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Harold, thank you for sharing your feedback. The concern regarding parking charges has been noted, and guest satisfaction remains important. Your observations regarding billing transparency will be taken into consideration.
