Note fondée sur 1 087 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Bertrand,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate you choosing to stay at Surestay Plus by Best Western Superstition Springs and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 10 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mai 2024 par Manager, Gestion de l’hôtel
Hello Danielle, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Pas de charme particulier, mais chambres spacieuses et très confortables. Bon petit déjeuner. Au milieu d'une zone commerciale, mais calme. Bien situé pour visiter l'est de Phoenix (Apache Trail, Goldfield, Tonto, ...)
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Guest Relation Management, Gestion de l’hôtel
Hi Dimitri,Thank you for taking the time to share your positive feedback about your recent stay with us. We are thrilled to hear that you found our rooms spacious and very comfortable, enjoyed the good breakfast, and appreciated the quietness despite being in the middle of a commercial area. Creating a comfortable and convenient experience for our guests is our top priority, and we're delighted that we met your expectations. We appreciate your patronage and look forward to the opportunity to welcome you back on your next visit.
par un voyageur
Bon séjour
Publié le 15 sept. 2023 sur HotelsTrès bon hôtel avec piscine et petit déjeuner inclus. La literie confortable. Il y avait aussi frigo, micro ondes et cafetière.
La voie rapide est juste à côté mais l'endroit est calme.
Juste un petit bémol, l'homme de l'accueil pas du tout sympathique et très froid, contrairement à ses autres collègues.
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Manager, Gestion de l’hôtel
Hello christel,It means so much to have earned your business. We appreciate the feedback regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
par un voyageur
Publié le 5 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2023 par Guest Relation Management, Gestion de l’hôtel
Hi M.,It was our pleasure to have you, and we're so glad you enjoyed your stay. Your 10/10 rating means a lot to us. Thank you for staying, and we hope to welcome you again soon.
par un voyageur
Publié le 18 mai 2022 sur Expedia
Service rapide et efficace. Déjeuner complet. Lit confortable, douche excellente.
Commentaires de Gestion de l’hôtel
10 juin 2022 par Manager, Gestion de l’hôtel
Hello Jean,
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our service. We hope to someday have another opportunity to host your stay.
par un voyageur
Publié le 17 oct. 2024
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Taylor,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing Surestay Plus by Best Western Superstition Springs, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Provided an extra pillow when asked. Very noisy from room adjacent. Went into the hallway to ask to keep the noise down to discover the noise was coming from the room next door. Nice pool and deck. Decent breakfast with good hot protein options.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Teresa,Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the extra pillow, enjoyed the nice pool and deck, and found our breakfast to offer good hot protein options. We understand how disruptive noise disturbance can be and will take steps to address this issue to ensure a quieter environment for all our guests. Once again, we appreciate you choosing to stay at Surestay Plus by Best Western Superstition Springs and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Seferino,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay at Surestay Plus by Best Western Superstition Springs. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Motaz,Thank you for taking the time to rate your stay at Surestay Plus by Best Western Superstition Springs. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.
