Note fondée sur 1 121 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 janv. 2022 sur Expedia
Hotel basique parfait! Extrêmement propre et personnel courtois. Lit confortable. Un petit déjeuner serait apprécié mais je savais qu'il n'y en avait pas lorsque j'ai réservé.
Rapport qualité-prix excellent.
Commentaires de Gestion de l’hôtel
31 janv. 2022 par Manager, Gestion de l’hôtel
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
par un voyageur
Publié le 27 oct. 2024
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Commentaires de Gestion de l’hôtel
28 oct. 2024 par Manager, Gestion de l’hôtel
Dear lain,Thank you for the wonderful rating! We are delighted to know you had such a great experience with us. Your satisfaction is our top priority, and we cannot wait to welcome you back for another fantastic stay!
par un voyageur
Poor room service
Publié le 6 oct. 2024 sur HotelsThough they said that they had room service ...of the 5 days we stayed there only once did they come to the room without us reaching out to the front desk or stopping them in the hallway for service.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Manager, Gestion de l’hôtel
Dear Lori,Thank you for taking the time to share your experience with us. We are truly sorry to hear that the room service did not meet your expectations during your stay. This is certainly not the level of service we aim to provide, and we will be reviewing this with our team to ensure more consistent attention moving forward. We appreciate your feedback and hope you will consider giving us another opportunity in the future!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Lateashia,We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another enjoyable experience.
par un voyageur
Very satisfied
Publié le 5 oct. 2024 sur HotelsThe hotel was very clean, the room was spacious and well kept. I was impressed with the quality for the price.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Ashleah,We are glad to hear that you found our hotel clean and your room spacious. Delivering excellent value to our guests is always our priority. Thank you for sharing your positive experience with us.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Very quiet. Great value
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Carl,We are pleased to hear that you enjoyed the peaceful atmosphere of our hotel and found value in your stay. Should you have any future feedback or requests, please feel free to reach out to our management team directly. Thank you for choosing to stay with us!
par un voyageur
Publié le 4 oct. 2024 sur Hotels
I thought it was closer to downtown Mesa. We had no car and found very little in short walking distance
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Brenda,We apologize for any inconvenience you experienced regarding the hotel's location. Guest satisfaction is important to us, and we appreciate your feedback to improve our services. Should you have any further concerns or need assistance, please feel free to reach out to our management team.
par un voyageur
Never Again!
Publié le 3 oct. 2024 sur HotelsThere was no one working the front desk, I had to go search for the person in charge, there also was a problem with me paying for an extended late check out. No hot breakfast for how expensive the rooms where. I've slept in better beds at the Super 8 overall didn't feel welcome and will not return.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We apologize for the inconvenience you experienced during your stay. We strive to provide excellent service, and we regret that we fell short of your expectations. We appreciate your feedback and will address these issues with our team to ensure a better experience for future guests.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Very clean and classy hotel. Would definately go back!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Manager, Gestion de l’hôtel
Hello Chris,We are stoked to hear that you enjoyed your stay with us and found our hotel to be clean and classy. We look forward to welcoming you back in the future for another wonderful experience!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Very clean
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello David,We are pleased to hear that you found our hotel to be very clean during your stay. We strive to maintain high standards of cleanliness for all our guests to enjoy a comfortable experience. Should you have any further feedback or questions, please do not hesitate to contact our management team directly.
