Note fondée sur 159 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Laurent de Paris
Excellent Hotel
Publié le 16 août 2014 sur HotelsUn vrai hotel de luxe, aux services, equipements et professionnalisme exceptionnels. Parfait pour les familles.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
They all went above and beyond to make our stay special. The fitness center is top notch and the breakfast buffet the best I’ve seen.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Senior Rooms Operations Manager , Gestion de l’hôtel
Dear Mary, We are glad you were impressed with our thoughtful hospitality and that you enjoyed our fitness center and delicious breakfast offerings. We will be sure to share your kind praises with our entire team. Thank you for making The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale a part of your travel plans, and we look forward to your return visit. Q Martin Senior Rooms Operations Manager The Canyon Suites
par un voyageur
Publié le 3 sept. 2024 sur Expedia
I enjoyed the scenery, the spa, the breakfast, and the kindness of staff. The staff was really amazing. I did not like our card being charged twice in error when checking in or that turn down service didn't include any evening snack/treat. It was a nice hotel but overall, it didn't feel like a 5 star, maybe 4 in my opinion.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par senior rooms operations manager, Gestion de l’hôtel
Dear Taaliba, We are grateful for your acknowledgment of the excellent hospitality you received and also the beautiful views you experienced. We are also pleased that our Spa services and breakfast menu have added to your enjoyment! However, we regret the inconvenience you felt upon your arrival and are grateful for your patience. Thank you for being our guest, and we appreciate knowing what would have enhanced your visit. We hope to have another opportunity to welcome you back to our resort. Q Martin, Senior Rooms Operations Manager, The Canyon Suites
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Very beautiful property with easy access to parking and pools. There was construction happening right behind our room so, it was a bit noisy on our last morning.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par senior rooms operations manager, Gestion de l’hôtel
Dear Dinesh, We are glad you loved the contemporary, elegant design of our resort and the convenience of easy access to parking and pool areas. However, we hope you will accept our apologies for the noise disturbances you experienced. We regret any inconvenience this caused during your stay and thank you for bringing this to our attention. We are grateful for your patience and hope to welcome you back to The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale so that you can enjoy a tranquil stay in the future. Q Martin, Senior Rooms Operations Manager, The Canyon Suites
par un voyageur
Amazing experience
Publié le 2 sept. 2024 sur HotelsWow! What an incredible experience. The staff were extremely nice. Our rooms were cleaned 2-3 times a day! In room dining was delicious for breakfast and the All day menu (get the wings). It was easy to travel uphill to the Phoenician amenities and if you don’t want to walk the guys at valet we’re happy to drive us on the golf cart.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Senior Rooms Operations Manager , Gestion de l’hôtel
Dear Brenda, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We look forward to welcoming you back soon to The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. Q Martin Senior Rooms Operations Manager The Canyon Suites
par un voyageur
Publié le 25 août 2024 sur Expedia
Beautiful resort! My suite as amazing. The staff was attentive, professional, and courteous! Worth every penny. I would definitely stay here again!
par un voyageur
Publié le 21 août 2024 sur Expedia
Incredible on every level! Would return every year!
Commentaires de Gestion de l’hôtel
22 août 2024 par Senior Rooms Operations Manager , Gestion de l’hôtel
Dear Melissa, Thank you for your fabulous rating and for letting us know your stay at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale was exceptional. It was a pleasure having you as our guest, and we love knowing you will return soon. Q Martin Senior Rooms Operations Manager The Canyon Suites
par un voyageur
Publié le 11 août 2024 sur Expedia
We just left canyon suites and are currently sitting in the airport thinking about the next time we hopefully will be able to visit again. Absolutely loved our time spent here and although it is on the expensive side, alongside the service and attention to detail it makes it all worth it. We highly recommend if you are in need of a short but extremely relaxing detox from life this is your spot!
Commentaires de Gestion de l’hôtel
13 août 2024 par Senior Rooms Operations Manager, Gestion de l’hôtel
Dear Heather, What a pleasure it is to read your generous comments regarding your fantastic stay at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. We are committed to providing each guest with an exceptional experience, so it is wonderful to know that the service from our associates exceeded your expectations. We are honored you chose to stay with us during your visit to Scottsdale, and we look forward to making more great memories with you in the future. Q MartinSenior Rooms Operations ManagerThe Canyon Suites
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par Senior Rooms Operations Manager , Gestion de l’hôtel
Dear Michael, Thank you for the perfect rating of your time at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Q Martin Senior Rooms Operations Manager The Canyon Suites
