Note fondée sur 66 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,6 Service et personnel
2,9 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024 sur Expedia
The whole staff was amazing whether it was in the coffeehouse, the front desk or the maintenance. Absolutely the best! The customer service was impeccable.
They still are working on a couple fine touches to improve things but the upgrades done so far are great.
The pool and courtyard area are absolutely gorgeous. The pool is always super clean and they have plenty of chairs and towels for everybody.
The location is perfect and safe to walk around old town Scottsdale.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par The Monarch, Gestion de l’hôtel
Thank you Denise for the amazing feedback, I will definitely share with the team!! Great to hear that their efforts don’t go unnoticed. Wishing you safe travels and hope to host you in the future!Cheers,The Monarch
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par The Monarch, Gestion de l’hôtel
Thank you Vanessa for the feedback, hope to host you again in the future.CheersThe Monarch
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par The Monarch , Gestion de l’hôtel
Thank you Ehsan for the feedback I will share with our team. Wishing you safe travels and hope to host you again in the near future!Cheers, The Monarch
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par The Monarch , Gestion de l’hôtel
Thank you Scott for the feedback I will share with our team. Wishing you safe travels and hope to host you again in the near future!Cheers, The Monarch
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Great stay!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par The Monarch , Gestion de l’hôtel
Thank you Patrick for the gracious feedback, I will be sure to share with the team! Hope we get to host you again in the near future. Cheers, The Monarch
par un voyageur
Publié le 22 sept. 2024 sur Hotels
The smoke detector fell off the wall when we were out having dinner and the towels aren’t very soft.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par The Monarch , Gestion de l’hôtel
Thank you Moncia for the feedback, we apologize for falling short on your expectations. I will be sure to share your feedback with our team to be sure we can improve from. Wishing you a great week ahead and hope to host you in the future. Cheers,The Monarch
par un voyageur
Publié le 20 sept. 2024 sur Expedia
We stayed there when it was under previous ownership as the saguaro. It was way better then.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par The Monarch , Gestion de l’hôtel
Hi Geof, Thank you for the feedback and we apologize for not providing you with a great experience. I will share this feedback with our team to be sure we learn and how to improve on. Wishing you safe future travels and hope we get an opportunity to host you in the future. Cheers, The Monarch
par un voyageur
Publié le 20 sept. 2024 sur Expedia
It was a party hotel. We did not expect that. If you like watching men kissing men on the lips and running around in G strings, then that’s the place for you. It was not the place for us.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par The Monarch , Gestion de l’hôtel
Good Day Susan, Thank you for the feedback, our hotel is located in the Heart of Old Town Scottsdale and we strive to provide outstanding service to all our guests and want to be sure we have a place for everyone. I'm sorry that you didn't get to visit our 2nd Pool (Calma) that provides a more relaxed experience. I will connect with my team to be sure they are giving all the details of the resort. I hope we get an opportunity to host you again in the future. Cheers, Nate
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par The Monarch , Gestion de l’hôtel
Thank you James for the feedback, we hope to improve on your experience with us next trip. Cheers,Nate
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par The Monarch , Gestion de l’hôtel
Thank you! Can't wait to host you again!
