Note fondée sur 1 802 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 13 mai 2023 sur Expedia
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Commentaires de Gestion de l’hôtel
15 mai 2023 par Emily Aboltin, Gestion de l’hôtel
Mireille, thank you for choosing to stay at The Scottsdale Plaza Resort & Villas. We would love to see you again.
5 sur 5
par un voyageur de Lynnwood

Ce voyageur a laissé seulement une note Publié le 18 sept. 2024 sur Expedia
2 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Emily, Gestion de l’hôtel
Georgia, thank you for staying at The Scottsdale Plaza Resort & Villas.
5 sur 5
par un voyageur de Parker

Publié le 17 sept. 2024 sur Expedia
Beautiful property. We have stayed here before and will be back again in the future.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Emily, Gestion de l’hôtel
Janell, thank you for sharing your review of your recent stay at The Scottsdale Plaza Resort & Villas. We cannot wait to have you return to our resort any time you are looking for a getaway in the future.
3 sur 5
par un voyageur

Nice staff but whole place needs renovating.

Publié le 17 sept. 2024 sur Hotels
Staff were very friendly and welcoming. Room was pretty clean. The decor however was awful. I don't think my room had been updated since the 80s. Everything was brown and it had a weird smell. It was dark too and the AC was so loud.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Emily, Gestion de l’hôtel
Thomas, thank you for sharing your feedback following your recent stay. I will share your comments regarding your accommodation opportunities for improvement with the appropriate staff so that these can be addressed during the planning period for our upcoming renovation.
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
It's a great place with lots to do. The gym is phenomenal, and I also liked the pool area. It was too hot for me to enjoy too much outdoor activity, so while the tennis court and other areas looked great, I didn't try them. The indoor area near the lobby was very relaxing, and there were great places to chill with a book. Only critique? I came to Phoenix for a funeral, and ended up having to stay an extra day. When I went to the front desk and in order to add a day, they told me I would have to do it online. This may have been due to how I reserved the room or some other reason but I ended up going online and getting a room closer to the airport for my final night. It would have been a lot easier for me if they just took my money right there, to be honest.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Emily, Gestion de l’hôtel
Patrick, thank you for sharing your review of your recent stay at The Scottsdale Plaza Resort & Villas. I apologize that our front desk agent did not make you another reservation for an additional night upon your request. That does not meet our expectations for our staff's level of service. I will share your feedback with our Front Office management so that this can be addressed with the agent.
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Emily, Gestion de l’hôtel
Joan, thank you for choosing The Scottsdale Plaza Resort & Villas.
4 sur 5
par un voyageur de Reston

Publié le 17 sept. 2024 sur Expedia
The hotel was good.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Emily, Gestion de l’hôtel
Thank you for sharing your review. We look forward to having you stay at The Scottsdale Plaza Resort & Villas the next time you are traveling to Arizona.
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Emily, Gestion de l’hôtel
Thank you for staying at The Scottsdale Plaza Resort & Villas.
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
Me gustó el lugar
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Emily, Gestion de l’hôtel
Thank you for sharing your review of your recent stay. We look forward to having you return to The Scottsdale Plaza Resort & Villas.