Note fondée sur 331 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
3,5 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Customer Service, Gestion de l’hôtel
Alejandro, we are thrilled you enjoyed your stay at WoodSpring Suites Mesa Chandler. We're looking forward to welcoming you back in the future!
par un voyageur
decebt
Publié le 30 sept. 2024 sur HotelsCommentaires de Gestion de l’hôtel
1 oct. 2024 par Customer Service, Gestion de l’hôtel
Milton, we're thrilled you enjoyed your stay at WoodSpring Suites Mesa Chandler. We look forward to welcoming you back again soon!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The staff was super nice! But this seemed more like a housing hotel than guest hotel. We get there and are told that the double beds were over booked, we did get a room but the receptionist did tell us the blinds were broken ok no big deal, then once we’re settled our toilet doesn’t flush. It was noisy at night, poop outside in the landscape sketchy place, the cops were on the property in the morning kicking someone out
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Customer Service, Gestion de l’hôtel
Valorie, thank you for sharing your thoughts. It's concerning to hear that your experience did not meet expectations. While the team members' friendliness stood out, it seems other aspects were not to your satisfaction. Each guest deserves comfort and security, and your feedback is appreciated.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
The facility was clean.. The sheets on one of the beds, you could tell had been, or at least looked clean but had human hair lingering on it. It is an extended stay facility, which I did not notice when booking. The extended stay type facilities- in my opinion- tend to have less creature comforts and a seedier atmosphere.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Alison, thank you for sharing your thoughts on your recent stay. Cleanliness is always important, and it’s appreciated that you noticed this despite your concern. Each guest has unique preferences, and extended stay accommodations may not always align with everyone's expectations. The team always strives to provide a comfortable environment for all guests.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Customer Service, Gestion de l’hôtel
Derrek, it's regrettable that your experience did not align with your expectations. The team is committed to ensuring every guest has a positive stay and appreciates you choosing to stay. Your feedback, even by rating, is valuable to us for improvement.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Randi, thank you for staying with us at WoodSpring Suites Mesa Chandler. We're glad to hear you had a positive experience. We hope to welcome you back soon!
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Customer Service, Gestion de l’hôtel
Joshua, thank you for sharing your feedback. Your experience is important, and the team will look into any concerns to ensure improvement.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Customer Service, Gestion de l’hôtel
Donna, thank you for taking the time to rate your experience. If there is anything specific you would like to share, the team is always keen to understand how to improve the stay for future visitors. Safe travels.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Room had absolutely nothing in it. No coffee service. It was really small and just not very nice at all.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Customer Service, Gestion de l’hôtel
Linda, your feedback is valued. Guests' comfort is important, and the team will use your insights constructively. Thank you for sharing your experience.
