Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Huyen , Gestion de l’hôtel
Dear Kwokkin Lau,We are grateful that you took the time to share your thoughts about your recent visit to Andochine Villas Resort & Spa in Phu Quoc. Your positive feedback is highly appreciated.It is a great pleasure to learn that you had an enjoyable and delightful stay with us. Your complimentary words are a testament to the dedication and expertise of our team, and we have made sure to relay your praise to them, leaving them ecstatic.We look forward to the possibility of hosting you again in the future and creating more unforgettable experiences. Our aim is to exceed your expectations and provide exceptional service during your next stay.Warm regards,
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Huyen , Gestion de l’hôtel
Dear Jahyeon Lim,We are grateful that you took the time to share your thoughts about your recent visit to Andochine Villas Resort & Spa in Phu Quoc. Your positive feedback is highly appreciated.It is a great pleasure to learn that you had an enjoyable and delightful stay with us. Your complimentary words are a testament to the dedication and expertise of our team, and we have made sure to relay your praise to them, leaving them ecstatic.We look forward to the possibility of hosting you again in the future and creating more unforgettable experiences. Our aim is to exceed your expectations and provide exceptional service during your next stay.Warm regards,
par un voyageur
Publié le 15 août 2024 sur Hotels
특히 대가족 여행으로 가성비 좋은 풀빌라 입니다. 직원들 너무 친절하고 고객의 모든 요청에 최선을 다하는 모습 너무 고마웠습니다. 이 빌라의 가장 좋은 점은 Sonasea 야시장이 도보 5분 거리에 있어 다양한 seafood 혹은 두곳의 한국 식당에서 저녁 식사가 가능했고 물품 구매도 외부로 나갈 필요가 없다는 것입니다. 빌라에서 버기차로 왕복시켜주니 더없이 편했습니다. 프라이빗 비치에 만들어 놓은 작은 나무 부두 조형물은 인생샷 나오는 명소였고 두대까지 대여 가능한 자전거로 끝도없는 바닷가 자전거 도로를 시원하게 달리는것도 너무 좋았습니다. 빈펄 수준은 아니어도 알찬 조식도 기억에 남습니다. 공항은 십여분, 혼똠섬 케이블카는 20여분 거리. 빈펄 그랜드 월드까지 무료셔틀도 있었습니다.네임 벨류 없는 빌라이지만 좋은 점이 아주 많은 좋은 선택이었습니다.
Commentaires de Gestion de l’hôtel
27 août 2024 par Huyen , Gestion de l’hôtel
Dear Christine,We are grateful that you took the time to share your thoughts about your recent visit to Andochine Villas Resort & Spa in Phu Quoc. Your positive feedback is highly appreciated.It is a great pleasure to learn that you had an enjoyable and delightful stay with us. Your complimentary words are a testament to the dedication and expertise of our team, and we have made sure to relay your praise to them, leaving them ecstatic.We look forward to the possibility of hosting you again in the future and creating more unforgettable experiences. Our aim is to exceed your expectations and provide exceptional service during your next stay.Warm regards,
par un voyageur de Aliso Viejo
Publié le 15 juill. 2024 sur Expedia
A wonderful stay. The staff are amazing and the beach is very nice and quiet. A definite for future repeat.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Jay - Front Office Manager., Gestion de l’hôtel
Dear Christine,We are grateful that you took the time to share your thoughts about your recent visit to Andochine Villas Resort & Spa in Phu Quoc. Your positive feedback is highly appreciated.It is a great pleasure to learn that you had an enjoyable and delightful stay with us. Your complimentary words are a testament to the dedication and expertise of our team, and we have made sure to relay your praise to them, leaving them ecstatic.We look forward to the possibility of hosting you again in the future and creating more unforgettable experiences. Our aim is to exceed your expectations and provide exceptional service during your next stay.Warm regards,
par un voyageur
매우 만족
Publié le 14 juin 2024 sur Hotels대형 리조트는 아니어서 오히려 도보로 가고싶은 곳을 편하게 갈수 있어서 더 좋았습니다. 그리고 조식이 정말 맛있었어요. 베트남에서 먹은 커피중에 제일 맛있었습니다. 내부는 현대적이고 깔끔했으며 직원분들도 아주 친절하셨어요. 건기에 다시 방문하고 싶습니다!
Commentaires de Gestion de l’hôtel
20 juin 2024 par Huyen , Gestion de l’hôtel
Dear Daeyoung, Thank you for sharing your valuable feedback on your recent stay at Andochine Villas Resort & Spa in Phu Quoc. Your positive comments are highly appreciated.We are thrilled to learn that you had a pleasant and enjoyable experience during your visit. Your kind words are a testament to the dedication and professionalism of our team. We have conveyed your compliments to the staff, who were equally delighted to receive your feedback.We sincerely hope that you will consider returning to our resort for another unforgettable stay in the future. We are committed to exceeding your expectations and providing you with exceptional service on your next visit.Sincerely,
par un voyageur
Publié le 11 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juin 2024 par Huyen , Gestion de l’hôtel
Dear Mina, Thank you for sharing your valuable feedback on your recent stay at Andochine Villas Resort & Spa in Phu Quoc. Your positive comments are highly appreciated.We are thrilled to learn that you had a pleasant and enjoyable experience during your visit. Your kind words are a testament to the dedication and professionalism of our team. We have conveyed your compliments to the staff, who were equally delighted to receive your feedback.We sincerely hope that you will consider returning to our resort for another unforgettable stay in the future. We are committed to exceeding your expectations and providing you with exceptional service on your next visit.Sincerely,
par un voyageur
Publié le 29 mai 2024 sur Expedia
일단 청소상태가 좋지 않았어요 바닥에 전 고객이 버리고 간듯한 비닐조각도 있고.. 가격대비 시설이 좋은건 맞으나 서비스수준이 좋지는 않습니다
버기를 불렀는데 10분 뒤에 온다해서 기다렸어요
밖에 나와 기다렸는데 20분이 지나도 오질 않아
다시 들어가서 전화를 하니 바로 보내준다해서
다시 기다렸지만 한참 오질 않다가
저 멀리 버기가 보여 반가웠어요
근데 우릴 태우지 않고 그냥 지나가면서 쏘리쏘리 하더군요
열받아서 그냥 걸어서 리셉션에 가서 말하니
별 미안한 기색도 없고 바로 버기를 준비하더군요
다음날은 룸 청소가 안되어 있고 10시되니 리셉션은 퇴근해버리고... 보안요원이 타월 찾아줬어요
저렴한 가격에 풀빌라이용하고 한밤중에 수영한거는 좋았으나 다음에는 이용하고 싶지 않아요
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Jay – Assistant Front Office Manager., Gestion de l’hôtel
Thank you for sharing your experience with us during your stay at Andochine Resort & Spa. We regret to hear that your expectations were not met, and we sincerely apologize for any inconvenience caused.At Andochine, we are dedicated to delivering exceptional service to all our guests. Your feedback is invaluable to us as we continuously strive to improve. Please be assured that we are taking the necessary steps to address the issues you encountered to ensure they do not happen again in the future.We value your feedback and concerns, and we hope that you will consider giving us another opportunity to exceed your expectations on your next visit.Should you need any further assistance, please feel free to contact us.Best regards,
par un voyageur
Publié le 8 mai 2024 sur Expedia
This is amazing hotel!! We had great time for 3days. All staff are very kind and friendly. Rooms are clean and we have nice view from the window. We enjoyed swimming at private pool and cycling. Thank you for everything. We are looking forward to staying this hotel soon.
Commentaires de Gestion de l’hôtel
16 mai 2024 par Huyen , Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Andochine Villas Resort & Spa in Phu Quoc. We are delighted to learn that you had a pleasant experience during your stay. Your positive comments serve as a motivation for our team to maintain the high standards of service we strive to provide. We have shared your compliments with our staff members, who were equally delighted to hear your feedback. It would be our great pleasure to welcome you back to our hotel for another memorable visit. We assure you that we will do our utmost to make your future stay just as remarkable as your previous one. Sincerely,
par un voyageur
Publié le 6 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 mai 2024 par Huyen , Gestion de l’hôtel
Dear An, Thank you for taking the time to share your feedback regarding your recent stay at Andochine Villas Resort & Spa in Phu Quoc. We are delighted to learn that you had a pleasant experience during your stay. Your positive comments serve as a motivation for our team to maintain the high standards of service we strive to provide. We have shared your compliments with our staff members, who were equally delighted to hear your feedback. It would be our great pleasure to welcome you back to our hotel for another memorable visit. We assure you that we will do our utmost to make your future stay just as remarkable as your previous one. Sincerely,
par un voyageur
Publié le 24 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 mai 2024 par Huyen , Gestion de l’hôtel
Dear Mr Quan, Thank you for taking the time to share your feedback regarding your recent stay at Andochine Villas Resort & Spa in Phu Quoc. We are delighted to learn that you had a pleasant experience during your stay. Your positive comments serve as a motivation for our team to maintain the high standards of service we strive to provide. We have shared your compliments with our staff members, who were equally delighted to hear your feedback. It would be our great pleasure to welcome you back to our hotel for another memorable visit. We assure you that we will do our utmost to make your future stay just as remarkable as your previous one. Sincerely,
