Ratings based on 42 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Amazing paradise!
Posted Jun. 8, 2024 on HotelsThis place is amazing!!!
The service is incredible - right from the start smiles were on everybody's face and they never left for our entire stay.
The pool and beach are superb... Chilling by the pool and watching the sunset while sipping on beers and cocktails is what dreams are made of.
A quick walk down the road gets you to a minimart or a little longer stroll down the beach gets you into town to buy food and see the locals.
The beach in front of the resort is perfectly clean and there is volleyball, kayaking and paddle boarding to be done.
The rooms are beautifully spacious and clean, and even with a mozzie net - which is definitely needed. The best sleep I have had in ages... Due to the bed and the peacefulness of the place.
The gardens are beautiful, with lots to look at and even a pool table hidden in another bar area.
I would definitely stay here again - possibly bringing many more friends.
Thankyou to all the staff who made us feel welcome!!!
Oh and definitely go on the tour we were recommended that takes you to the south of the island where you go snorkeling and on the massive cable car - thanks for the recommendation!!!
by A traveller
Posted May 16, 2024 on Hotels
by A traveller
Posted Nov. 9, 2022 on Expedia
Very quiet place perhaps also because we were just 2 bungalows out 50 bedrooms (but they didn’t offer a late check out😳)
Comment from Hotel Management
Mar. 14, 2024 by Jessie, Hotel Management
I am sorry to hear about that. We take all reviews seriously so your review really matters to us. We also have our policy to follow so we can only extend your late checkout to a certain time. Thank you for your understanding. We hope to have you here again, I am sure with the new management and improments in our service wont disapoint you.Regards,The management team
by A traveller
Nice beach getaway.
Posted Feb. 15, 2020 on HotelsThis is a good beach getaway. A bit isolated but fine if you are looking to just relax on the beach or by the pool. There is nothing else nearby within walking distance so unless you take a taxi you're stuck on the property. The restaurant serves very good Vietnamese food and has an extensive western menu as well. The restaurant staff were friendly and accomodating, especially one waiter named Duc, his English is very good.
Comment from Hotel Management
Feb. 21, 2020 by felix nguyen, Hotel Management
Thank you very much and see you next time
by A traveller
Posted Feb. 7, 2020 on Expedia
We ver much enjoyed our stay at ChezCarole. The beach, pool, food, rooms and staff were amazing. Arrangements were made for us to tour the island on one day at a reasonable cost. We also travelled into Duong Dong for the evening market. Wonderful evening. If you want a quiet relaxing space with all the goodness mentioned, the chez Carole is the place.
Comment from Hotel Management
Feb. 21, 2020 by felix nguyen, Hotel Management
Thank you very much and see you next time
by A traveller
Traditionally styled resort away from the crowds
Posted Jan. 8, 2020 on HotelsNicely laid out resort designed to fit sympathetically with the landscape (unlike some of the horrendous modern tower blocks popping up down the coast), with a really charming beach front, helpful staff with good English and smart rooms with traditional Vietnamese style. Starting to need a few up-dates as it's now 15 years old, for example part of our shower cubicle sliding door was missing, but this wasn't really a problem. It's still definitely upper-mid range/edging into the luxury category and good value.
The place is calm and we slept well in our nice shady garden view room with a small private patio, and food and drink in the restaurant was good and wasn't too badly priced. Be aware that it is quite isolated with no other tourist orientated bars or restaurants nearby, so as we weren't brave enough to chance the local food on offer within walking distance we relied mostly on the in house restaurant. The nearest upscale restaurant is 15 mins in a taxi or 25-30 mins (costing 200,000 dong/$8) gets you to Duong Dong town centre/night market - which is worth the trip at least once.
Onsite massage wasn't the greatest either, I chose the Thai style one known to be hard, but I've had them before and have never left limping because the masseur pressed too hard on a tendon rather than muscle!
Overall though we had a lovely time and found it a great place to relax and get away from it all.
Comment from Hotel Management
Feb. 21, 2020 by felix nguyen, Hotel Management
Thank you very much and see you next time
by A traveller
Beautiful surroundings, services could be improved
Posted Jan. 7, 2020 on HotelsBeautiful beach. No service on beach and few chairs. Little / no vegetarian options. Rooms were nice but beds were quite hard. Explanation on surroundings, potential tours could be improved from the reception staff.
Comment from Hotel Management
Jan. 10, 2020 by Felix Nguyen, Hotel Management
Thank you very much your comment , we hope see you next time
by A traveller
Posted Jan. 7, 2020 on Hotels
Comment from Hotel Management
Feb. 21, 2020 by felix nguyen, Hotel Management
Thank you very much and see you next time
by A traveller
Posted Jan. 5, 2020 on Hotels
Comment from Hotel Management
Jan. 10, 2020 by Felix Nguyen, Hotel Management
Thank you very much your comment , we hope see you next time
by A traveller
Posted Dec. 12, 2019 on Hotels
Comment from Hotel Management
Dec. 16, 2019 by Felix Nguyen , Hotel Management
Thank you very much and see you next time
