Note fondée sur 110 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Thank you
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Nhan Chau - Duty Manager, Gestion de l’hôtel
Xin Chào Marc,We were thrilled to read your glowing review of our resort and to create wonderful memories to you. We're so glad that you enjoyed your stay with us and that our team was able to provide you with excellent service.Thank you for taking the time to share your feedback with us. We truly appreciate your kind words, and we look forward to the opportunity to welcome you back to our resort in the future.Best regards,
par un voyageur
Publié le 24 déc. 2022 sur Expedia
Nouveau hotel mais personnel mal organise a la restauration malgre la gentillesse
Commentaires de Gestion de l’hôtel
17 janv. 2023 par Rita , Gestion de l’hôtel
Xin Chao valued guest,Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay.Sincerely,Rita NguyenRooms Division Manager
par un voyageur
Publié le 22 déc. 2022 sur Expedia
Dommage, la plage est très belle, le building moderne, le service est 0, pas d’organisation 👎
Commentaires de Gestion de l’hôtel
17 janv. 2023 par Rita , Gestion de l’hôtel
Xin Chao valued guest,Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay.Sincerely,Rita NguyenRooms Division Manager
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hien Nguyen (Hoony), Gestion de l’hôtel
Dear PyungSoo,Our most sincere gratitude for your invaluable trust in our hotel. It is our greatest honor to welcome you back to our property and to hear about your pleasant staying experience with us. Your recognition of our brand quality is the most significant cause that drives us to strive for perfection in serving our guests. Should there be any chance for your next trip to Phu Quoc, our team is earnestly looking forward to welcoming you again.Sincerely,Nguyen Hien (Mr.)Duty ManagerCrowne Plaza Phu Quoc Starbay
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hien Nguyen (Duty Manager), Gestion de l’hôtel
Xin Chao!Thank you for opting to trust Crowne Plaza Phu Quoc Starbay as your place to stay in Phu Quoc. It is such a great pleasure and honor for us to receive your feedback on our property. Your great staying experience is what drives us to even provide better services and hospitality to our customers. Should there be any chance for your next trip to Phu Quoc, our team is earnestly looking forward to welcoming you again.Yours Sincerely,Hien Nguyen (Mr.)Duty ManagerCrowne Plaza Phu Quoc Starbay
par un voyageur
Publié le 20 sept. 2024 sur Expedia
雖然房型標示標準雙人床，可是實際床的大小大約只有加大單人床的標準。且，房間標示最多容納四人，可實際上卻只能住兩大兩小，額外要住要加價，但卻沒有標示清楚造成誤解。提供給要訂房的人參考，以免到了現場有落差。
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hien Nguyen (Duty Manager), Gestion de l’hôtel
Dear Tzu Hsun,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Phu Quoc Starbay.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Sincerely,Hien Nguyen (Mr.)Duty ManagerCrowne Plaza Phu Quoc Starbay
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Alviss Thai (Duty Manager), Gestion de l’hôtel
Xin Chao Anonymous,Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our entire resort's team members take great pride in, so we value your feedback. We hope to welcome you back to Crowne Plaza Phu Quoc Starbay.Sincerely,
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Joey Pham, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Crowne Plaza PHU QUOC STARBAY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Joey Pham
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Joey Pham, Gestion de l’hôtel
Thanks for taking the time for the great review and hope to see you return to the Crowne Plaza Phu Quoc Starbay.Joey Pham
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Joey Pham, Gestion de l’hôtel
Thanks for taking the time for the great review and hope to see you return to the Crowne Plaza Phu Quoc Starbay.Joey Pham
