Note fondée sur 206 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 nov. 2023 sur Expedia
Très belle hôtel, confortable. Le personnel est au petit soin. Très bons services.
Manque un peu d’animation en dehors de l’hôtel et à l’intérieur
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Mia Nguyen, Gestion de l’hôtel
Dear David Paurion,Warm greetings from JW Marriott Phu Quoc Emerald Bay Resort & Spa! Thank you so much for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa and for spending your time giving us a positive rate with beautiful feedback!Please know that guests like you inspire us to continue providing exceptional experiences. We hope to welcome you back to JW Marriott Phu Quoc soon, where we can offer you even more diverse and exciting experiences.Sincerely,Mia NguyenMarketing & Communications Manager
par un voyageur
Best JW I have stayed at.
Publié le 10 janv. 2023 sur HotelsAmazing stay. Beautiful property. Staff trying their best to accommodate every request.
Beautiful beau, white-ish sand. Quite warm sea. Very clean. Lots of people cleaning the site thoroughly all day
Be aware though that given the sunrise facing side of the resort, and the fact that there are a lot of trees, you might not get as much sun as one expects. Not an issue, always a way to find a sunny spot thought.
Extremely powerful WiFi throughout the whole site.
Improvement area: Breakfast. Cold cuts and cheeses are outside of the fridge, which is a big health issue (I got a food poisoning: Smoked salmon). Also: they could refill the items in the breakfast more often. Quite a few items are missing regularly. Overall good breakfast but could be so much better.
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Mia, Gestion de l’hôtel
Dear Alex Bakri,Thank you so much for taking the time to leave a glowing review of your recent stay at our resort. I am thrilled to hear that you enjoyed your experience with us and that our team was able to provide you with the level of service and comfort you deserve.Your kind words mean a lot to us, and I am grateful for your feedback. I hope to have the pleasure of welcoming you back to our resort in the future.Sincerely,Mia NguyenMarketing & Communications Manager
par un voyageur de Séoul
Publié le 12 janv. 2020 sur Expedia
L'architecture est vraiment très étudiée.
Le service est parfait. Il y a même un infirmier gratuitement à disposition.
par un voyageur
Exceptionnel !
Publié le 24 sept. 2018 sur HotelsUn Hôtel exceptionnel ! Une décoration magique,plage de sable fin,eau turquoise.
Un personnel aux petits soins et une nourriture excellente!
À séjourner sans hésitation !
par un voyageur
Publié le 23 oct. 2024 sur Expedia
테마가있어서 좋았음
특유의 분위기 감성이 있음
리조트에서만 즐겨도 충분함
식당 다 괜찮고 직원들 매우 친절함
Commentaires de Gestion de l’hôtel
20 janv. 2025 par Mahajan Ian Director of Operations JW Marriott, Gestion de l’hôtel
Dear Yuseon,Thank you for taking the time to share your wonderful experience at our resort. We are delighted to hear that you enjoyed the unique atmosphere and distinctive theme of the resort. We also appreciate your kind words about our restaurants and the friendliness of our staff. Your kind words will inspire us to continue providing unforgettable experiences to all our guests.We hope to have the opportunity to welcome you back to JW Marriott Phu Quoc Emerald Bay Resort & Spa.Sincerely,
par un voyageur
Publié le 17 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 janv. 2025 par Mahajan Ian Director of Operations JW Marriott, Gestion de l’hôtel
Dear Junyoung,Thank you for staying at JW Marriott Phu Quoc Emerald Bay Resort & Spa and taking the time to rate us so highly. Should you have any further comments or suggestions for improvement, please feel free to reach out to us. We are always striving to enhance our services and create unforgettable experiences for all our guests.We look forward to welcoming you back to JW Marriott Phu Quoc Emerald Bay Resort & Spa in the future.Best regards,
par un voyageur
Publié le 11 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 janv. 2025 par Mahajan Ian Director of Operations JW Marriott, Gestion de l’hôtel
Dear Wonsik,Thank you for choosing to stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa and for giving us such a great rating. If you have any additional feedback or ideas for improvement, please don’t hesitate to contact us. We are committed to continually enhancing our services and providing exceptional experiences for all our guests.We look forward to welcoming you back to JW Marriott Phu Quoc Emerald Bay Resort & Spa in the future.Best regards,
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 janv. 2025 par Mahajan Ian Director of Operations JW Marriott, Gestion de l’hôtel
Dear Jang,Thank you for staying at JW Marriott Phu Quoc Emerald Bay Resort & Spa and taking the time to rate us so highly. Should you have any further comments or suggestions for improvement, please feel free to reach out to us. We are always striving to enhance our services and create unforgettable experiences for all our guests.We look forward to welcoming you back to JW Marriott Phu Quoc Emerald Bay Resort & Spa in the future.Best regards,
par un voyageur de lagrange
Publié le 6 oct. 2024 sur Expedia
Best area
Commentaires de Gestion de l’hôtel
20 janv. 2025 par Mahajan Ian Director of Operations JW Marriott, Gestion de l’hôtel
Dear Bradley,Thank you for choosing JW Marriott Phu Quoc Emerald Bay Resort & Spa for your vacation. We are delighted to hear that you enjoyed the area at our resort.Should you have any further comments or suggestions for improvement, please feel free to reach out to us. We are always striving to enhance our services and create unforgettable experiences for all our guests.We look forward to welcoming you back to JW Marriott Phu Quoc Emerald Bay Resort & Spa in the future.Best regards,
par un voyageur
風景優美服務周到的度假村
Publié le 3 oct. 2024 sur Hotels三天兩夜的住宿體驗
房間寬敞床鋪舒適
自助式早餐精緻美味
沙灘與泳池都很乾淨美麗
容易聯繫服務人員取得協助
參加了一小時免費的瑜伽課程也很棒
實在是可以待好待滿的度假勝地
Commentaires de Gestion de l’hôtel
20 janv. 2025 par Mahajan Ian Director of Operations JW Marriott, Gestion de l’hôtel
Dear Shu Min,Thank you for taking the time to share your wonderful experience at our resort. We are thrilled to hear that you were pleased with the spacious room, comfortable bed, and the refined, delicious breakfast. Our clean and beautiful beach and pool are always highlights, and we’re so glad you enjoyed them as well. It’s great to know that you had a relaxing experience with the free yoga class too.Your kind words will inspire us to continue providing unforgettable experiences for all our guests. We hope to have the opportunity to welcome you back to JW Marriott Phu Quoc Emerald Bay Resort & Spa.Best regards,
