Note fondée sur 98 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Edmonton
Publié le 1 oct. 2024 sur Expedia
Beautiful property. Kind of far from all the activities on the south side of the island (water sports like scuba diving, jet ski, attractions like cable car & Sunset Town).
For a 5 star resort we were surprised when we asked housekeeping to clean the bathroom twice and the toilet was disgusting after it was “cleaned” - found toilet water on the seat & floor.
Staff were attentive most of the time, but not all the staff were good.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Linh PHAM Guest Relation Manager, Gestion de l’hôtel
Dear Brenda,Thank you for taking the time to share with us your experience. We sincerely apologize for the inconveniences you encountered during your stay. Your detailed feedback is invaluable to us as we strive to continuously improve our facilities.Please know that we have taken immediate action to address the cleanliness issues and enhance our maintenance to ensure a more pleasant stay for all our guests.Thank you for choosing our hotel, and we hope to welcome you back for the more enjoyable stay in the future.Sincerely,Linh PHAMGuest Relation Manager
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Linh PHAM Guest Relation Manager, Gestion de l’hôtel
Dear Materials,We appreciate for giving us the positive rating.Thank you for choosing our hotel, and we look forward to exceeding your expectations on your next visit.Best Regards,Linh PHAMGuest Relation Manager
par un voyageur
Publié le 25 sept. 2024 sur Wotif
Hotel is fantastic
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Linh PHAM Guest Relation Manager, Gestion de l’hôtel
Dear John,We appreciate for taking the time to provide us with your positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Linh PHAMGuest Relation Manager
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Linh PHAM Guest Relation Manager, Gestion de l’hôtel
Dear Sahyun,Thank you for taking the time to provide us with a positive rating. We are here to ensure that your next experience exceeds your expectations. Once again, thank you for choosing Movenpick. We look forward to welcoming you back again in the future.Sincerely,Linh PHAMGuest Relation Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Linh PHAM Guest Relation Manager, Gestion de l’hôtel
Dear Chiu Yin,Your positive feedback is greatly appreciated.Thank you for choosing our hotel, and we look forward to exceeding your expectations on your next visit.Sincerely,Linh PHAMGuest Relation Manager
par un voyageur
Publié le 3 sept. 2024 sur Expedia
とても綺麗でいいホテルです。
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Linh PHAM Guest Relation Manager, Gestion de l’hôtel
Dear Kosuke san,We are very proud of our team and our beautiful resort. It is always pleasing when one of our guests takes the time to share their great experience. We always share this feedback with our teams and it is very rewarding and motivating for them.Sincerely,Linh PHAMGuest Relation Manager
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Linh PHAM Guest Relation Manager, Gestion de l’hôtel
Dear Mohammed,Thank you for your positive comments about our resort. Our team members are very proud and passionate; and they are very excited when someone makes the effort to recognize their efforts. We look forward to welcoming you back again in the near future.Sincerely,Linh PHAMGuest Relation Manager
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Linh PHAM Guest Relation Manager, Gestion de l’hôtel
Dear Raham,Thank you for sharing your experience at Movenpick Phú Quốc. Nonetheless, there are indeed some areas that requires further improvement. Therefore, we appreciate you are sharing your concern as this enable for us to address the area for improvement with our team.Thank you again for sharing your experience, and we hope your next visit will be more enjoyable.Best regards,Linh PHAMGuest Relation Manager
par un voyageur
Publié le 23 juin 2024 sur Expedia
Nice
par un voyageur de Ewa Beach
Publié le 28 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 mai 2024 par Linh, Gestion de l’hôtel
Dear Brian,Thank you for taking the time to rate for us. We are delighted to see your positive rating and hope that you have had and enjoyable stay at Movenpick.Once again thank you for choosing to stay at with us and we look forward to welcoming you back again soon in the future.Kind regards,Linh DinhSr. Guest Experience Manager
