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Novotel Phu Quoc Resort

5.0 star property
Upscale beachfront resort connected to a shopping center with 2 outdoor pools

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Photo gallery for Novotel Phu Quoc Resort

2 outdoor pools, sun loungers
Fountain
2 bars/lounges, lobby lounge
Minibar, in-room safe, individually decorated, individually furnished
Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym
  • Room service

Explore the area

Map
Duong Bao Hamlet, Duong To Commune, Phu Quoc, Kien Giang
  • Sonasea Phu Quoc Night Market
    ‪1 min walk‬
  • Sonasea Beach
    ‪8 min walk‬
  • Phu Quoc Beach
    ‪16 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 Double Bed, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Bungalow, 1 King Bed

  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • 40 sq m
  • Resort view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Single Beds

  • 29 sq m
  • Resort view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 Double Bed

  • 29 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool

Deluxe Bungalow, 1 King Bed, Private Pool

Deluxe Bungalow, 1 King Bed, Private Pool

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Suite, 1 Double Bed

  • 51 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

  • 57 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room, 2 Single Beds, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

About the area

Phu Quoc

Beachfront retreat .Within a 10-minute walk of the resort, you'll find Sonasea Phu Quoc Night Market and Sonasea Beach. Waterfront Beach Square and Suoi Tranh Waterfall are also within 3 miles (5 km).
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • Sonasea Phu Quoc Night Market - 1 min walk - 0.1 km
  • Sonasea Beach - 8 min walk - 0.7 km
  • Phu Quoc Night Market - 13 min drive - 12.0 km
  • Bai Vong Port - 15 min drive - 13.6 km
  • Phu Quoc Beach - 16 min drive - 8.3 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 12 min drive

Restaurants

  • ‪Espresso Cafe - ‬11 min drive
  • ‪Ink 360 - ‬5 min drive
  • ‪Sailing Club Phú Quốc - ‬5 min drive
  • ‪Rice Market - ‬9 min drive
  • ‪Tropicana Restaurant - ‬3 min walk

About this property

Novotel Phu Quoc Resort

Upscale beachfront resort connected to a shopping center with 2 outdoor pools
Novotel Phu Quoc Resort offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this resort measures 5059 square feet (470 square meters) and includes conference space. A children's pool, spa services, and a library are also featured at the luxury Novotel Phu Quoc Resort. A roundtrip airport shuttle is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

This 5-star Phu Quoc resort is smoke free.

  • 366 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 5059 sq ft of conference space
  • 470 sq m of conference space
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
Novotel Phu Quoc Resort offers 366 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, French, Portuguese, Spanish, Vietnamese

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  • Pool
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includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:30 AM to 9:00 PM at scheduled times
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: VND 408,000 for adults and VND 204,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Playground
  • Tennis lessons
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phu Quoc Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 900000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 408000 for adults and VND 204000 for children
  • Rollaway bed fee: VND 900000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Phu Quoc Resort
Novotel Phu Quoc
Novotel Phu Quoc Resort Phu Quoc Island, Vietnam
Novotel Resort
Novotel Phu Quoc Resort Hotel Phu Quoc Island
Novotel Phu Quoc Resort (opening February 2016)
Novotel Phu Quoc Resort (opening January 2016)
Vietnam
Novotel Phu Quoc Resort Resort
Novotel Phu Quoc Resort Phu Quoc
Novotel Phu Quoc Resort Resort Phu Quoc
Novotel Phu Quoc Resort Hotel Phu Quoc Island

Novotel Phu Quoc Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 357 out of 646 reviews
Rating 8 - Good. 193 out of 646 reviews
Rating 6 - Okay. 68 out of 646 reviews
Rating 4 - Poor. 13 out of 646 reviews
Rating 2 - Terrible. 15 out of 646 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel endroit
Déjeuner excellent, belle chambre avec vue sur la mer, bien entretenue, personnel attentionné. Le seul inconvénient est la musique techno le dimanche en fin de journée sur le bord de la piscine et la plage qui vient troubler la quiétude au coucher du soleil
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurulugoda Koralagay Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend 6 nights here Nice property with sauna steam room nice private beach best 👌 loved it will be back soon
Stayed 6 nights in Nov 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, the pools were fantastic. Spacious rooms and very clean. Staff were very helpful and friendly. Highly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Bernard

Travelled with partner
Very clean everywhere, super
Stayed 11 nights in Jun 2024

10/10 Excellent

Sandagdorj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean comfortable. I would go there again
Stayed 5 nights in Apr 2024

10/10 Excellent

ZACKERY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 3 nights in Mar 2024

6/10 Okay

TOMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good. But we found ants and mosqitos in the room. Bathroom water is on and off. One outlet on the wall does not work.
Stayed 3 nights in Feb 2024

8/10 Good

Dmitry, Sunny Isles

Liked: Cleanliness, staff & service, amenities
No idea
Stayed 21 nights in Jan 2024

6/10 Okay

choi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the buffet, good customer services, and convenient.
Stayed 2 nights in Dec 2023

10/10 Excellent

akito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time phu qock
Stayed as a family of 2 adults and 2 children. There is no view from the room, you should get a room with an ocean view. The space is small. It's a little cramped for 4 people. The hotel is large and has a great pool. Breakfast is delicious. Convenient free airport shuttle. There are many restaurants within a 1-minute walk from the hotel. You can also eat cheaply.
Stayed 4 nights in Nov 2023

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great retreat
Amazing grounds and rooms. We stayed in a bungalow with beautiful views of the beach and own private pool. The staff were attentive and very helpful. Own room was very clean and well maintained. Thank you for a great stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

OFFER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property great hotel. The only problem that stuff do not speak English most of them. Do not understand a word you’re telling them even the people in the lobby. Don’t understand enough.
Stayed 3 nights in Nov 2023

10/10 Excellent

Chris

Stayed 3 nights in Oct 2023

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great, amazing breakfast, great facilities and helpfull and friendly staff.
Stayed 6 nights in Sep 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

8/10 Good

Teck Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Lovely grounds, great pools, calm sea, great value, very hot! Downside, beach got dirty and staff just watched guests doing the clean up! Some bar staff very slow, 25 mins for a drink! Aircon never made room cold enough, asked to be cleaned but never got better, 10 degrees on high 24hr a day!
Stayed 14 nights in Mar 2023

10/10 Excellent

Simon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were so helpful. And best breakfast around
Stayed 4 nights in Apr 2023

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pools good buffet clean rooms beautiful beach
Stayed 4 nights in Mar 2023

6/10 Okay

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but in the wrong place!
Lovely clean hotel with friendly staff. Pool are and beach lovely and plenty of beds freely available. What lets it down is the area. It’s almost abandoned with 80% of local ‘shopping centre’ shops closed or empty units. Lots of villas and apartments have been built and most just left abandoned. Unless you hire a scooter or use a taxi/grab to go into town, you’ll see nothing g of the atmosphere of Phu Quoc. Food for breakfast is well presented and a good variety but too many people with no buffet manners and hot food only lukewarm. Restaurant food good but expensive, as are the drinks. Really an all inclusive kind of hotel, which is not what we were looking for in Vietnam but I’m sure will suit you if that’s what you are after.
Stayed 5 nights in Feb 2023

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are great, rooms are very well keep clean so are every other areas like pools, front lounged etc. The only things is that the morning soup based for the noodles is quite salty. So if you are a person who can’t have salty food, this is one that you can not eat.
Stayed 2 nights in Feb 2023