Note fondée sur 109 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 nov. 2022 sur Hotels
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Xuan Nguyen - Guest Experience Manager, Gestion de l’hôtel
Dear Our Valued Guest,We are delighted to hear that you had a wonderful stay at Pullman Phu Quoc Beach Resort. Thank you for taking the time to share your feedback with us. Your kind words and positive ratings are greatly appreciated.It was a pleasure to have you as our guest and we hope to see you again soon. We are always striving to provide the best service and hospitality to our valued guests like you.Thank you again for choosing Pullman Phu Quoc Beach Resort. We look forward to welcoming you back in the near future.Sincerely,Xuan Nguyen Guest Experience Manager.
par un voyageur
좋았어요~
Publié le 21 août 2024 sur Hotels풀장도 넓고, 조식도 깔끔하고 전반적으로 만족한 경험이었습니다.
Commentaires de Gestion de l’hôtel
27 août 2024 par Xuan Nguyen - Guest Experience Manager, Gestion de l’hôtel
Dear Our Valued Guest,Thank you for taking the time to share your thoughts about your recent stay at Pullman Phu Quoc Beach Resort. We are delighted to hear that you found our pool spacious, enjoyed the cleanliness of our breakfast, and had an overall satisfactory experience.Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there’s anything specific you’d like to share or if there are areas where we can further improve, please feel free to let us know.We look forward to welcoming you back for another enjoyable stay!Warm regards,Xuan NguyenGuest Experience Manager
par un voyageur
Publié le 19 août 2024 sur Hotels
좋아요 시설도 좋고 깨끗하고
Commentaires de Gestion de l’hôtel
21 août 2024 par Xuan Nguyen - Guest Experience Manager, Gestion de l’hôtel
Dear Mr. Minkeun,Thank you for taking the time to share your feedback. We’re delighted to hear that you found our facilities to be good and clean during your stay at Pullman Phu Quoc Beach Resort.Maintaining high standards of cleanliness and ensuring our facilities meet the expectations of our guests are top priorities for us, so it’s wonderful to know that we succeeded in providing you with a comfortable and pleasant experience.We appreciate your positive comments and look forward to the opportunity to welcome you back for another great stay.Warm regards,Xuan NguyenGuest Experience Manager
par un voyageur
The best five-star attitude
Publié le 12 août 2024 sur HotelsAlthough there were some misunderstandings on our way to check in, the bellboy solved it quickly and sincerely. It makes us feel valued. And the most important thing is that every staff at the resort is welcoming to the guests. We had a perfect experience during our honeymoon.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Xuan Nguyen - Guest Experience Manager, Gestion de l’hôtel
Dear Mr. Chu,Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you had a wonderful honeymoon and that our staff made you feel valued and welcomed.We apologize for any initial misunderstandings you encountered during check-in. We are pleased to know that our bellboy was able to resolve the situation quickly and sincerely. It is always our goal to ensure that any issues are addressed promptly to make our guests feel as comfortable as possible.Your kind words about our team mean a lot to us. We will make sure to pass on your appreciation to everyone involved.Thank you for choosing Pullman Phu Quoc for such a special occasion. We hope to have the pleasure of welcoming you back for another memorable stay.Warm regards,Xuan NguyenGuest Experience Manager
par un voyageur
Publié le 7 août 2024 sur Hotels
모든 직원들에게 친절함이 몸에 배여있음!
Commentaires de Gestion de l’hôtel
10 août 2024 par Xuan Nguyen - Guest Experience Manager, Gestion de l’hôtel
Dear Mr. Jeong Ho,Thank you for your kind words! We’re thrilled to hear that the kindness and warmth of our team made such a positive impact on your stay. At Pullman Phu Quoc Beach Resort, we believe that genuine hospitality is at the heart of a memorable experience, and it’s wonderful to know that our staff’s efforts truly resonated with you.Your recognition of their dedication and friendliness is greatly appreciated, and it motivates us to continue providing exceptional service to all our guests. We’re committed to ensuring that every aspect of your stay is enjoyable and that you feel welcomed and valued.We look forward to the pleasure of welcoming you back to Pullman Phu Quoc Beach Resort. If there’s anything specific you’d like to experience or any way we can further enhance your stay, please don’t hesitate to let us know.Warm regards,Xuan NguyenGuest Experience Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
비슷한 가격대면 더 좋은 대안이 많을 것이라 확신합니다. 아코르 계열 호텔임에도 리조트임에도 서비스 시설 모두 좋다고 하기 어렵습니다. 리조트 위치 마저도 도보로 갈 수 있는 곳이 사실상 없어서 이 리조트의 장점이 무엇일까? 고민해봤지만, 어차피 제가 운영하는 리조트가 아니니 의미는 없었네요.
Commentaires de Gestion de l’hôtel
7 août 2024 par Xuan Nguyen - Guest Experience Manager, Gestion de l’hôtel
Dear Mr. Jinho,Thank you for sharing your feedback. I’m sorry to hear that your experience didn’t fully meet your expectations. We understand that finding the right balance between value and amenities is important, and we appreciate your perspective.While our resort may not have immediate walking access to other attractions, we strive to offer a range of facilities and services to enhance your stay, including our pool, dining options, and activities. We’re continually working to improve and provide the best possible experience for our guests.Your insights are valuable, and we will use them to review and enhance our offerings. If there’s anything specific you think we could do better or if you have any additional suggestions, please feel free to share them.Thank you again for your feedback. We hope you might consider staying with us again in the future.Warm regards,Xuan NguyenGuest Experience Manager
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Xuan Nguyen - Guest Experience Manager, Gestion de l’hôtel
Dear Ms. Jinyoung,We are delighted to hear that you had a wonderful stay at Pullman Phu Quoc Beach Resort. Thank you for taking the time to share your feedback with us. Your kind words and positive ratings are greatly appreciated.It was a pleasure to have you as our guest and we hope to see you again soon. We are always striving to provide the best service and hospitality to our valued guests like you.Thank you again for choosing Pullman Phu Quoc Beach Resort. We look forward to welcoming you back in the near future.Sincerely,Xuan Nguyen Guest Experience Manager.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Xuan Nguyen - Guest Experience Manager, Gestion de l’hôtel
Dear Mr./Ms. Hanbich,We are delighted to hear that you had a wonderful stay at Pullman Phu Quoc Beach Resort. Thank you for taking the time to share your feedback with us. Your kind words and positive ratings are greatly appreciated.It was a pleasure to have you as our guest and we hope to see you again soon. We are always striving to provide the best service and hospitality to our valued guests like you.Thank you again for choosing Pullman Phu Quoc Beach Resort. We look forward to welcoming you back in the near future.Sincerely,Xuan Nguyen Guest Experience Manager.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Xuan Nguyen - Guest Experience Manager, Gestion de l’hôtel
Dear Our Valued Guest,We are delighted to hear that you had a wonderful stay at Pullman Phu Quoc Beach Resort. Thank you for taking the time to share your feedback with us. Your kind words and positive ratings are greatly appreciated.It was a pleasure to have you as our guest and we hope to see you again soon. We are always striving to provide the best service and hospitality to our valued guests like you.Thank you again for choosing Pullman Phu Quoc Beach Resort. We look forward to welcoming you back in the near future.Sincerely,Xuan Nguyen Guest Experience Manager.
