Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
3,9 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Meilleur hôtel du groupe Vin
Publié le 7 janv. 2023 sur HotelsPersonnels compétents et courtois mais surtout professionnel j’étais surpris de constater que cette hôtel était 3 étoile mais mérite grandement la 4 eme étoile qu’elle devrait obtenir dans plus attendre
Commentaires de Gestion de l’hôtel
15 janv. 2023 par VinHolidays Fiesta Phu Quoc, Gestion de l’hôtel
Dear JP,Thank you so much for your generous feedback to our team! We are truly humbled and could not be happier knowing how satisfied you were during your stay. As a culture of VinHolidays, our associates are passionate and motivated to exceed guest expectations. Your compliment has greatly inspired us to keep up the good job. We certainly look forward to the pleasure of welcoming you back for another wonderful stay.Best Regards,Hang Minh NguyenFront Office Manager
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par Vo Anh Phi - General Manager, Gestion de l’hôtel
Dear Mrs Hwang Sejin,Thank you for giving us your honest feedback regarding your recent stay at VinHolidays Fiesta Phu Quoc! We are more than open to receive feedback from our valued guests like you regardless of positive or negative ones. Therefore, if there is anything you would like to share with us to improve ourselves, please do not hesitate to let us know, that will be a great contribution for us to provide better service to you in the near future. We hope to welcome you back soon! Best Regards,
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 août 2024 par General Manager, Gestion de l’hôtel
Dear Ms. Stephanie,Thank you so much for your generous feedback to our team! We are truly humbled and could not be happier knowing how satisfied you were during your stay. As a culture of VinHolidays, our associates are passionate and motivated to exceed guest expectations. Your compliment has greatly inspired us to keep up the good job. We certainly look forward to the pleasure of welcoming you back for another wonderful stay.Best Regards,VinHolidays Fiesta Phu Quoc
par un voyageur
Publié le 4 juill. 2024 sur Expedia
The staff were very friendly and made sure to make our stay comfortable. It is ideal location to visit the attraction in Grand World. The only drawback was that it was bit far from Phu Quoc town city and Han Thom attractions. Overall loved it!!
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Vo Anh Phi - General Manager, Gestion de l’hôtel
Dear Valued Customer,Warm greetings from VinHolidays Fiesta Phu Quoc and thank you very much for your fantastic review! We never get bored to note how excellent our team engaged and provided true VinHolidays service to you. Your feedback is very much appreciated and we can assure you that it will be a great encouragement for us to keep performing outstanding service in the future. We hope to welcome you back very soon! Best regards,
par un voyageur de Houston
Publié le 6 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 juin 2024 par Võ Anh Phi - Tổng Quản lý khách sạn, Gestion de l’hôtel
Kính gửi Quý khách Trần Thị Tuyết Nga,Khách sạn VinHolidays Fiesta Phú Quốc xin phép gửi lời chào thân thương đến Quý khách và gia đình.Được đón tiếp, chăm sóc và mang lại những trải nghiệm tuyệt vời cho Quý khách hàng trong kỳ nghỉ dưỡng là niềm vinh hạnh và mong muốn hàng đầu của chúng tôi.Cánh cửa khách sạn VinHolidays Fiesta Phú Quốc luôn luôn mở rộng, chào đón Quý khách và gia đình quay trở lại và chắc chắn chúng tôi sẽ luôn cố gắng tạo nên những giá trị tinh thần tuyệt hơn nữa gửi đến Quý khách.Xin chân thành cảm ơn Quý khách và kính chúc Quý khách thật nhiều sức khỏe.Trân trọng,
par un voyageur
Publié le 1 juin 2024 sur Expedia
Overall ok
Commentaires de Gestion de l’hôtel
1 juin 2024 par Vo Anh Phi - General Manager, Gestion de l’hôtel
Dear Mr Akil Hussein,Thank you for giving us your honest feedback regarding your recent stay at VinHolidays Fiesta Phu Quoc! We greatly appreciate the recognition of our staff and the pleasure you found during your visit. Furthermore, if there is anything you would like to share with us to improve ourselves, please do not hesitate to let us know; that will be a great contribution for us to provide better service to you in the near future.We hope to have another chance to host you again soon.Best Regards,
par un voyageur
Publié le 27 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 avr. 2024 par Vo Anh Phi - General Manager, Gestion de l’hôtel
Dear Mrs Wong Mei Lin July,Thank you for giving us your honest feedback regarding your recent stay at VinHolidays Fiesta Phu Quoc! We are more than open to receive feedback from our valued guests like you regardless of positive or negative ones. Therefore, if there is anything you would like to share with us to improve ourselves, please do not hesitate to let us know, that will be a great contribution for us to provide better service to you in the near future. We hope to welcome you back soon! Best Regards,
par un voyageur
Publié le 21 avr. 2024 sur Expedia
The property is beautiful, nicely maintained. The staff at the hotel were very welcoming and helpful. The bar staff, especially Thang, went out of his way to make use happy. He always made our drinks fast and friendly. He even offered to bring our drinks out to the pool for us. We will stay again here again when we return to Phu Quoc.
Commentaires de Gestion de l’hôtel
21 avr. 2024 par Vo Anh Phi, Gestion de l’hôtel
Dear Mr/Mrs Johnny,Warm greetings from VinHolidays Fiesta Phu Quoc and thank you very much for your fantastic review! We never get bored to note how excellent our team engaged and provided true VinHolidays service to you. Your feedback is very much appreciated and we can assure you that it will be a great encouragement for us to keep performing outstanding service in the future. We hope to welcome you back very soon! Best regards,Vo Anh PhiGeneral Manager
par un voyageur
Publié le 19 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 mai 2024 par Vo Anh Phi - General Manager, Gestion de l’hôtel
Dear Valued Customer,Warm greetings from VinHolidays Fiesta Phu Quoc and thank you very much for your fantastic review! We never get bored to note how excellent our team engaged and provided true VinHolidays service to you. Your feedback is very much appreciated and we can assure you that it will be a great encouragement for us to keep performing outstanding service in the future. We hope to welcome you back very soon! Best regards,
par un voyageur
Publié le 1 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Vo Anh Phi, Gestion de l’hôtel
Dear Mr/Mrs Hsin Yi,Warm greetings from VinHolidays Fiesta Phu Quoc and thank you for spending time to give us such a wonderful feedback!Bringing memorable and enjoyable experience to all of our guests is one of our top priorities. Therefore, it is always fabulous to know that we have met all of your expectations. Your compliment is truly appreciated and we all look forward to welcoming you back in a not so far future.Best Regards,Vo Anh PhiGeneral Manager
