Note fondée sur 99 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,6 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Vérifier les critères de réservation avent de paye
Publié le 27 août 2019 sur HotelsLe problème n'est ni le cadre ni la qualité des prestations, impeccables pour les environs de Hanoi, mais que cela ne correspond pas à ce que nous avions sur le site de réservation. Nous avons réservé pour deux adultes et deux enfants, mais la réservation n'a été enregistrée que pour deux adultes, d'où un supplément conséquent. Par ailleurs, les lodges annoncée à 72 M2, ne font qu'au maximum 40 M2 habitables, le reste étant la terrasse extérieure.
Commentaires de Gestion de l’hôtel
2 mars 2020 par Mr Thanh, Gestion de l’hôtel
Dear Mr/ Ms,
Greetings from Flamingo Resort!
Thank you for having chosen us as your vacation destination.
We would like to extend our gratitude for giving your time to share your experience in our resort.
And we truly regret to learn that your stay did not meet your expectation. Please accept our sincere apologies for your bad experience during your stay.
Your feedback is very well appreciated and we will immediately conduct retraining for our team for proper service.
We thank you very much once again and value your comment and support and look forward to another opportunity to host you at our Flamingo Dai Lai Resort.
Kind regards,
Flamingo Dai Lai Resort Team
par un voyageur de Ingersoll
Publié le 22 mai 2024 sur Expedia
My girlfriend and I stayed here for a few days. We had a great time. Private, good service, lots of good food.
Commentaires de Gestion de l’hôtel
23 mai 2024 par Ho Phuoc Tu - Director of Room, Gestion de l’hôtel
Xin chào!Dear Valued guest,Thank you for choosing Flamingo Đại Lải Resort as your address of choice while staying in Vietnam. We sincerely appreciate you taking the time to give your feedback to the community.We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities and hospitality of Flamingo.Sincerely,Ho Phuoc TuDirector of RoomFlamingo Đại Lải Resort
par un voyageur
Publié le 5 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Ho Phuoc Tu - Director of Room, Gestion de l’hôtel
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort
par un voyageur
Publié le 24 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Ho Phuoc Tu - Director of Room, Gestion de l’hôtel
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort
par un voyageur
Publié le 26 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2023 par Flamingo Dai Lai Resort, Gestion de l’hôtel
Dear JONG HYUN,Flamingo Dai Lai Resort thank you and your family for coming to experience the service and bring satisfaction. Your sincere comments have motivated the staff who are working at Flamingo Dai Lai Resort to work day and night to bring great experiences to customers. Flamingo Dai Lai Resort hopes that you will spread your satisfaction to your relatives and friends so that the resort has the opportunity to bring joy to more customers.Best regards,Flamingo Dai Lai Resort Management Board
par un voyageur
Publié le 5 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
18 avr. 2022 par Flamingo Dai Lai resort Management, Gestion de l’hôtel
Dear Mi Kyung
Thank you so much for your review!
We are so happy when we know this comment. Hope to see you in next time and we make sure that you will have more happy
Best regards,
par un voyageur
Slow but Good
Publié le 2 févr. 2022 sur HotelsCalling to reception is too difficult to asking.
Other facilities are good
Commentaires de Gestion de l’hôtel
19 sept. 2022 par Flamingo Dai Lai Resort, Gestion de l’hôtel
Dear Anonymous, Thank you so much for chosing Flamingo Dai Lai as your vacation. We highly appreciate your feedback which helps us to improve our services day by day. We hope to see you next time! Best regards, Flamingo Dai Lai resort
par un voyageur
Publié le 2 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
24 mars 2024 par Ho Phuoc Tu - Director of Room, Gestion de l’hôtel
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort
par un voyageur
Publié le 19 déc. 2021 sur Hotels
Sky tower 수영장 외에 부대시설 미오픈 상태 인 것이 아쉬웠고, BBQ 준비 등 전체적으로 조용하고 편안 했으나, 고장난 전자레인지 및 냉장고 냄세등 세밀한 부분에 대한 아쉬움은 있었음....
Commentaires de Gestion de l’hôtel
26 déc. 2021 par Flamingo Dai Lai Resort., Gestion de l’hôtel
Dear Mr/Ms JongHwa
Thank you for your honest feedback, we appreciate all critiques as it greatly assists us in our commitment to constant improvement. Thank you for your compliments on your enjoying our nature.
We sincerely look forward to welcoming you back in the near future.
Best Regards,
Flamingo Dai Lai Resort.
par un voyageur de Glen Cove
Publié le 4 oct. 2021 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Ho Phuoc Tu - Director of Room, Gestion de l’hôtel
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort
