Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,3 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2024 sur Expedia
All generally good. Staff friendly and helpful. In shops people don’t speak much English to explain and ask what u need.
Commentaires de Gestion de l’hôtel
3 août 2024 par Mr. Toby Wuthisakul, Assistant Resident Manager, Gestion de l’hôtel
Dear Beatrice,First of all, thank you very much for your recent stay at Ratri Hotel Phuket Old Town. Glad to know that we met your satisfaction during your stay. Again, thank you for giving us ratings and feedback. They are our top priorities to satisfy guests.Hope you enjoyed it and we look forward to welcoming you back very soon. Yours Sincerely,Mr. Toby WuthisakulAssistant Resident Manager
par un voyageur
Modern and clean
Publié le 6 juill. 2024 sur HotelsProbably the best hotel you can get for the price in Old Town Phuket. Great staff, food, pool and room. The only thing that could need improvement is the gym, but I won’t let that change my rating:)
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Mr. Toby Wuthisakul, Assistant Resident Manager, Gestion de l’hôtel
Dear Jonas,We wish to express that we have thoroughly enjoyed looking after you, and that you are greatly missed by the Ratri team!We are delighted to hear from you that we have successfully provided you with a memorable stay. Your compliments are surely a great motivation to us all. We promise to do our best to provide you with the best service and facilities all the time.Thank you very much once again for choosing to stay with us at Ratri Hotel Phuket Old Town and we look forward to welcoming you back in the near future.Best Regards,Mr. Toby WuthisakulAssistant Resident Manager
par un voyageur
Publié le 12 mai 2024 sur Expedia
The Staff was really friendly and helpful all the time. Rooms are so nice too , would definitely visit again!
Commentaires de Gestion de l’hôtel
15 mai 2024 par Mr. Toby Wuthisakul, Assistant Resident Manager, Gestion de l’hôtel
Dear Niklas,Thank you very much for your recent stay at Ratri Hotel Phuket Old Town and for all the ratings. We are delighted to know that you had a great short stay and enjoyed our hospitality. This excellent review will make all of us happy and proud.Thank you again and we look forward to welcoming you back in the near future.Yours Sincerely,Mr. Toby WuthisakulAssistant Resident Manager
par un voyageur
Publié le 6 mai 2024 sur Expedia
Best location close to old town and not noisy around.
Good facilities and very kind staffs.
I would like to visit again this hotel.
Recommend it.
Commentaires de Gestion de l’hôtel
7 mai 2024 par Mr. Toby Wuthisakul, Assistant Resident Manager, Gestion de l’hôtel
Dear Dongchul,Thank you very much for your recent stay at Ratri Hotel Phuket Old Town and for the 5 out of 5 ratings. We are delighted to know that you had a great short stay and enjoyed everything here. This excellent review will make all of us happy and proud.Thank you again and we look forward to welcoming you back in the near future.Best Regards,Mr. Toby WuthisakulAssistant Resident Manager
par un voyageur
Publié le 29 avr. 2024 sur Expedia
The property is beautiful and clean. The staff are pleasant
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Mr. Toby Wuthisakul, Assistant Resident Manager, Gestion de l’hôtel
Dear Sheya,Thank you for staying with us and I am glad to know you had a great time and my team looked after you very well. Appreciate your great comment to them too. Hope to welcome you back again on your next holiday.Yours Sincerely,Mr. Toby WuthisakulAssistant Resident Manager
par un voyageur
Publié le 3 avr. 2024 sur Hotels
nice pools with helpful staff. Not very convenient but call grab is fine
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Mr. Toby Wuthisakul, Assistant Resident Manager, Gestion de l’hôtel
Dear Guest,First of all, thank you very much for your recent stay at Ratri Hotel Phuket Old Town. Glad to know that we met your satisfaction during your stay. Again, thank you for giving us ratings and feedback. They are our top priorities to satisfy guests.Hope you enjoyed it and we look forward to welcoming you back very soon. Best Regards,Mr. Toby WuthisakulAssistant Resident Manager
par un voyageur
Publié le 23 mars 2024 sur Hotels
Nice hotel to stay in old town, away from the crowd and only 10-15mins walking to all the places
Commentaires de Gestion de l’hôtel
23 mars 2024 par Mr. Toby Wuthisakul, Assistant Resident Manager, Gestion de l’hôtel
Dear Xiaolei,Thank you very much for your recent stay at Ratri Hotel Phuket Old Town and for all the 10* ratings. We are delighted to know that you had a great short stay and enjoyed everything here. This excellent review will make all of us happy and proud.Thank you again and we look forward to welcoming you back in the near future.Warm Regards,Mr. Toby WuthisakulAssistant Resident Manager
par un voyageur
Good location, not a 4 star experience
Publié le 10 mars 2024 sur HotelsService was very welcoming, friendly and helpful. The interior of the hotel is well thought through.
Location is good too, short walk will lead you right to the heart of Old Town and there are some nice food spots around the corner.
Gym is better equipped than pictures suggest.
Room was noisy however, woke up twice per night when people were coming back to their rooms (which was past midnight and 2am).
Air condition cooled the room down quickly but too noisy to keep it on in the night so you'd have to cool the room down before going to sleep but would wake up to a room with 27 degrees.
Sustainability confusing as well: the common sign to leave towels on the rack etc., but fork and spoon for breakfast were wrapped in plastic.
Decided to have breakfast on the last day and would not recommend. Better head outside.
Overall the stay was okay, but not what I jad expected from a 4 star hotel.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Mr. Toby Wuthisakul, Assistant Resident Manager, Gestion de l’hôtel
Dear Meike,Thank you very much for this review and your recent stay with us. We are very happy that you took away great memories of our design, location and great staff. Our colleagues will also be happy to see this review. On behalf of our team members, I would like to say thank you once again for all of your compliments.However, we have well-noted the negative points you mentioned and will do our very best to improve to be a deserved 4-star hotel as advertised.Best Regards, Mr. Toby WuthisakulAssistant Resident Manager
par un voyageur
Publié le 4 mars 2024 sur Expedia
Beautiful hotel, very modern and clean. Walking distance to old town shops and markets. Very friendly staff and free ice cream, how good.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Mr. Toby Wuthisakul, Assistant Resident Manager, Gestion de l’hôtel
Dear Andrew, Thank you very much for this great review and your recent stay with us. We are very happy that you took away great memories of our design, cleanliness and great staff. Our colleagues will also be happy to see this review. On behalf of our team members, I would like to say thank you once again for all of your compliments.We look forward to welcoming you back with your friends and family.Best Regards,Mr. Toby WuthisakulAssistant Resident Manager
par un voyageur
Publié le 9 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Mr. Toby Wuthisakul, Assistant Resident Manager, Gestion de l’hôtel
Dear Terry,Thank you very much for your recent stay at Ratri Hotel Phuket Old Town and for the 10* ratings. We are delighted to know that you had a great short stay and enjoyed our hospitality. This excellent review will make all of us happy and proud. Thank you again and we look forward to welcoming you back in the near future.Best Regards,Mr. Toby WuthisakulAssistant Resident Manager
