Note fondée sur 740 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Biloxi
Publié le 5 oct. 2024
Our had a smokey smell. Rm 302
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Manager, Gestion de l’hôtel
Hello Madeline, We apologize for any discomfort you experienced during your stay in room 302. Your feedback is essential for us to improve our services and ensure a pleasant stay for all our guests. Should you have any further concerns, feel free to reach out to our management team directly.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Donato,We're thrilled to hear you had a fantastic stay with us! We hope to welcome you back again soon for another wonderful experience at our hotel.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Shepard,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the future.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The staff was very friendly. The room was very clean.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nayeli,We are delighted to hear you had a positive experience with our friendly staff and clean accommodations. Your comfort is our top priority, and we are thrilled that was reflected during your stay. Thank you for sharing your feedback with us.
par un voyageur
Good value. Clean room.
Publié le 23 sept. 2024 sur HotelsRoom was large enough for us with two teenagers. Room was clean. I wish they had given us fresh towels for our second day but it was late when we returned and no one had serviced our room.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Charles,Thank you for sharing your feedback with us. We're glad to hear that you found the room spacious and clean during your stay. For any specific requests like fresh towels, we recommend reaching out to our front desk staff for prompt assistance. Your comments will be passed along to our team for review and improvement.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
The young woman who checked me in, saw that I needed help and carried my luggage to my room. She was so nice. Everything has been nice and comfortable.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ann,We're delighted to hear that you enjoyed the assistance from our staff and found your stay comfortable. Our team is committed to providing exceptional service to all our guests. If you have any further feedback or require assistance, please don't hesitate to reach out to our management team.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Excelente servicio, limpieza, comodidad y muy buen servicio.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Vanessa,Agradecemos enormemente su destacable comentario sobre nuestro servicio, limpieza y comodidad. Nos complace saber que disfrut de su estad¡a con nosotros. íEsperamos darle la bienvenida nuevamente en el futuro!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Angela,We are thrilled to hear that you had a wonderful experience during your stay with us! Our team is delighted that we could exceed your expectations. We look forward to welcoming you back for another amazing stay with us soon!
par un voyageur
Publié le 11 sept. 2024 sur Expedia
General Manager, Karen, provided excellent customer service. She was friendly, professional, and resolved my issue promptly.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello KRISTI,We are delighted to hear that General Manager Karen exceeded your expectations, providing exceptional service during your stay. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Lars,We are delighted to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another fantastic stay.
