Ratings based on 12 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 12, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Bayside Lodge Pietermaritzburg , Hotel Management
Dear Mr/Mrs/Miss Mthandeni Thank you for your most valued feedback for Bayside Lodge Pietermaritzburg . We appreciate and value your kindest feedback . We hope to welcome you and accommodate you soon . Kind regards Reservations Team
by A traveller
Posted Dec. 29, 2023 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Bayside Lodge Pietermaritzburg , Hotel Management
Dear Mr/Mrs/Miss Philani Ephraim Thank you for your most valued feedback for Bayside Lodge Pietermaritzburg . Our sincere apologies at our establishment , May I kindly ask about your experience at our establishment or what had happened during your booking ? Your response will be highly appreciated as it will help us improve and be able to be more accommodating in the future . Kind regards Reservations Team
by A traveller
Alot to work on
Posted Feb. 13, 2023 on HotelsThere was wifi but it was not in a reachable zone by our place. We never had sufficient cutlery and haf to ask. There is a hole in the bathroom ceiling and the whole wall os co ered with dampness which was not healthy for my 2 kids
by A traveller
Unhappy customer
Posted Aug. 17, 2021 on HotelsThe stay was awful, towels were dirty the house stinks, there was no water in the morning... Hated it
Comment from Hotel Management
Sep. 28, 2021 by Bayside Lodge Pietermaritzburg , Hotel Management
Dear Guest
Trust you well , First and foremost I would like to apologize for your experience at our Establishment .
May you kindly provide me your your room number that you were booked into . We have just purchased brand new linen and towels for our establishment .
Should you choose to book at our establishment , We would like to host you at our establishment and make this stay a pleasant and a stay to make you visit our establishment regularly .
I would like to apologize on behalf of Bayside Lodge Pietermaritzburg and we hope to accommodate you soon .
Kind Regards
Reservations Team
by A traveller
I was unable to check in. The street is very busy
Posted Jul. 28, 2021 on Hotelsby A traveller
Better
Posted Jun. 23, 2021 on HotelsWell
Comment from Hotel Management
Jun. 23, 2021 by Bayside Lodge Pietermaritzburg , Hotel Management
Dear Mr/Mrs/Miss Lifa
Thank you for your most valued feedback for Bayside Lodge Pietermaritzburg .
We thank you for choosing and supporting Bayside Lodge Pietermaritzburg .
We look forward to welcoming and accommodating you soon .
Kind Regards
Reservations Team
by A traveller
Posted Jun. 21, 2021 on Hotels
Comment from Hotel Management
Jun. 22, 2021 by Bayside Lodge Pietermaritzburg , Hotel Management
Dear Mr/Mrs/Miss Sphephelo
Thank you for your most valued feedback for Bayside Lodge Pietermaritzburg .
Thank you kindly for choosing and supporting Bayside Lodge Pietermaritzburg .
We look forward to welcoming and accommodating you soon .
Kind Regards
Reservations Team
by A traveller
Posted Apr. 10, 2021 on Hotels
The rooms are extremely clean however the area is noisy. I had a problem with the first room however the friendly staff found a better room for me. Even though the rooms were comfortable the area is noisy
Comment from Hotel Management
Apr. 12, 2021 by Bayside Lodge Pietermaritzburg , Hotel Management
Dear Mr/Mrs/Miss Lerato
Thank you for your most valued feedback for Bayside Lodge Pietermaritzburg .
We appreciate your kind words and feedback , we will look into measures and methods to create a noise free environment .
We look forward to welcoming and accommodating you soon .
Kind Regards
Reservations Team
by A traveller
Pretty sleepless Nights
Posted Apr. 3, 2021 on HotelsThe stay was not at all pleasing. On arrival I was told to pay an additional R50 for safe parking. (As a paying guest I would expect that safe parking be an added benefit of using the hotel as I would not trust to leave my car in the street given the area it is situated in). There is no noise insulation in the bedrooms as you can hear everything going on outside your door. Had a guest staying next to us who had their door wide open and having loud conversations in the Hallway over their full volume tv @ 01:45 in the morning. Barely had any sleep. The interior of the room looks very nice and was supplied with clean towels as well as coffee and tea for the next morning.
Comment from Hotel Management
Apr. 7, 2021 by Bayside Lodge Pietermaritzburg , Hotel Management
Dear Mr/Mrs/Miss Laroche
Thank you for your most valued feedback for Bayside Lodge Pietermaritzburg .
I would like to extend our thanks for choosing Bayside Hotel Pietermaritzburg , Kindy note on the website when making a booking , Expedia confirms that we have secure parking and off site parking . Safe secure parking which is an additional R 50.00 per vehicle per night and off site parking which is free .
I apologize for the noise and the guests in the hallway , Should you have made our receptionist aware of this issue at the time of it happening we would have put a stop to it or assisted you with another room . Thank you kindly for making us aware of this and for your most valued feedback .
We will look into this matter and put preventative measures in place to avoid this happening to our most valued guests . We look forward to welcoming and accommodating you soon to change your first experience you have had at Bayside Hotel Pietermaritzburg .
Kind Regards
Reservations Team
by A traveller
Posted Mar. 23, 2021 on Hotels
Comment from Hotel Management
Apr. 6, 2021 by Bayside Lodge Pietermaritzburg , Hotel Management
Dear Mr/Mrs/Miss Pearlie
Thank you for your most valued inquiry for Bayside Hotel Pietermaritzburg .
We look forward to welcoming and accommodating you soon .
Kind Regards
Reservations Team
