Note fondée sur 12 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,2 sur 5
3,6 Propreté de la chambre
3,4 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Bayside Lodge Pietermaritzburg , Gestion de l’hôtel
Dear Mr/Mrs/Miss Mthandeni Thank you for your most valued feedback for Bayside Lodge Pietermaritzburg . We appreciate and value your kindest feedback . We hope to welcome you and accommodate you soon . Kind regards Reservations Team
3 sur 5
par un voyageur

Publié le 29 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Bayside Lodge Pietermaritzburg , Gestion de l’hôtel
Dear Mr/Mrs/Miss Philani Ephraim Thank you for your most valued feedback for Bayside Lodge Pietermaritzburg . Our sincere apologies at our establishment , May I kindly ask about your experience at our establishment or what had happened during your booking ? Your response will be highly appreciated as it will help us improve and be able to be more accommodating in the future . Kind regards Reservations Team
3 sur 5
par un voyageur

Alot to work on

Publié le 13 févr. 2023 sur Hotels
There was wifi but it was not in a reachable zone by our place. We never had sufficient cutlery and haf to ask. There is a hole in the bathroom ceiling and the whole wall os co ered with dampness which was not healthy for my 2 kids
2 sur 5
par un voyageur

Unhappy customer

Publié le 17 août 2021 sur Hotels
The stay was awful, towels were dirty the house stinks, there was no water in the morning... Hated it
Commentaires de Gestion de l’hôtel
28 sept. 2021 par Bayside Lodge Pietermaritzburg , Gestion de l’hôtel
Dear Guest Trust you well , First and foremost I would like to apologize for your experience at our Establishment . May you kindly provide me your your room number that you were booked into . We have just purchased brand new linen and towels for our establishment . Should you choose to book at our establishment , We would like to host you at our establishment and make this stay a pleasant and a stay to make you visit our establishment regularly . I would like to apologize on behalf of Bayside Lodge Pietermaritzburg and we hope to accommodate you soon . Kind Regards Reservations Team
1 sur 5
par un voyageur

I was unable to check in. The street is very busy

Publié le 28 juill. 2021 sur Hotels
4 sur 5
par un voyageur

Better

Publié le 23 juin 2021 sur Hotels
Well
Commentaires de Gestion de l’hôtel
23 juin 2021 par Bayside Lodge Pietermaritzburg , Gestion de l’hôtel
Dear Mr/Mrs/Miss Lifa Thank you for your most valued feedback for Bayside Lodge Pietermaritzburg . We thank you for choosing and supporting Bayside Lodge Pietermaritzburg . We look forward to welcoming and accommodating you soon . Kind Regards Reservations Team
5 sur 5
par un voyageur

Publié le 21 juin 2021 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2021 par Bayside Lodge Pietermaritzburg , Gestion de l’hôtel
Dear Mr/Mrs/Miss Sphephelo Thank you for your most valued feedback for Bayside Lodge Pietermaritzburg . Thank you kindly for choosing and supporting Bayside Lodge Pietermaritzburg . We look forward to welcoming and accommodating you soon . Kind Regards Reservations Team
3 sur 5
par un voyageur

Publié le 10 avr. 2021 sur Hotels
The rooms are extremely clean however the area is noisy. I had a problem with the first room however the friendly staff found a better room for me. Even though the rooms were comfortable the area is noisy
Commentaires de Gestion de l’hôtel
12 avr. 2021 par Bayside Lodge Pietermaritzburg , Gestion de l’hôtel
Dear Mr/Mrs/Miss Lerato Thank you for your most valued feedback for Bayside Lodge Pietermaritzburg . We appreciate your kind words and feedback , we will look into measures and methods to create a noise free environment . We look forward to welcoming and accommodating you soon . Kind Regards Reservations Team
1 sur 5
par un voyageur

Pretty sleepless Nights

Publié le 3 avr. 2021 sur Hotels
The stay was not at all pleasing. On arrival I was told to pay an additional R50 for safe parking. (As a paying guest I would expect that safe parking be an added benefit of using the hotel as I would not trust to leave my car in the street given the area it is situated in). There is no noise insulation in the bedrooms as you can hear everything going on outside your door. Had a guest staying next to us who had their door wide open and having loud conversations in the Hallway over their full volume tv @ 01:45 in the morning. Barely had any sleep. The interior of the room looks very nice and was supplied with clean towels as well as coffee and tea for the next morning.
Commentaires de Gestion de l’hôtel
7 avr. 2021 par Bayside Lodge Pietermaritzburg , Gestion de l’hôtel
Dear Mr/Mrs/Miss Laroche Thank you for your most valued feedback for Bayside Lodge Pietermaritzburg . I would like to extend our thanks for choosing Bayside Hotel Pietermaritzburg , Kindy note on the website when making a booking , Expedia confirms that we have secure parking and off site parking . Safe secure parking which is an additional R 50.00 per vehicle per night and off site parking which is free . I apologize for the noise and the guests in the hallway , Should you have made our receptionist aware of this issue at the time of it happening we would have put a stop to it or assisted you with another room . Thank you kindly for making us aware of this and for your most valued feedback . We will look into this matter and put preventative measures in place to avoid this happening to our most valued guests . We look forward to welcoming and accommodating you soon to change your first experience you have had at Bayside Hotel Pietermaritzburg . Kind Regards Reservations Team
4 sur 5
par un voyageur

Publié le 23 mars 2021 sur Hotels
Commentaires de Gestion de l’hôtel
6 avr. 2021 par Bayside Lodge Pietermaritzburg , Gestion de l’hôtel
Dear Mr/Mrs/Miss Pearlie Thank you for your most valued inquiry for Bayside Hotel Pietermaritzburg . We look forward to welcoming and accommodating you soon . Kind Regards Reservations Team
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