Note fondée sur 36 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
6 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the 5 star review, your experience is a great way to let us know we are on track for making our customers have an experience of a lifetime! We appreciate you taking the time to give your rating and look forward to welcoming you again in the future.
par un voyageur
Okay stay
Publié le 5 août 2024 sur HomeAwayThe property was okay. It was in a good location but we had some issues. One of the beds is broken. When I contacted about it, they said someone would come take a look and I heard nothing else about it during our stay. The hot tub was also not filled and had no chlorine to keep it clean.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience. We do appreciate you reaching out about getting a new bed. The bed has been replaced and upgraded to a King Size Bed. We do appreciate your feedback as it is important to us. Thank you, again, for staying with us and we hope to welcome you again in the future.
par un voyageur
Great location
Publié le 15 juill. 2024 sur HomeAwayThe location is great being so close to everything. Cabin is very outdated. The mattresses need to be replaced as you are sleeping on springs. Love the access to the pools! I would definitely come back if the mattresses get replaced and a few updates are made. It’s very old but could be so cute! Very spacious.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience. We appreciate your feedback as it is important to us. We are glad that you loved the location and how spacious it is. We hope to welcome you again in the future.
par un voyageur
Clean but Smoky
Publié le 5 mai 2024 sur HomeAwayThe location was the only good thing. Very close to the strip. Cabin was clean persay, but the house reeked of smoke. We felt like we spent the night in an ashtray. We left early.
Commentaires de Gestion de l’hôtel
21 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We wish you would have contacted our office, we offer a satisfaction pledge to all of our guests and would have been happy to transfer you, or correct the issue. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
par un voyageur
Rod Run
Publié le 21 avr. 2024 sur HomeAwayThis property was the perfect location for Rod Run, just far enough off Parkway that it was quiet but still easy to access everywhere! 10/10 would recommend, the property management was also awesome when it came to booking.
Commentaires de Gestion de l’hôtel
6 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. We appreciate you staying with us and do hope to welcome you again in the future.
par un voyageur
Nice cabin
Publié le 8 juin 2023 sur HomeAwayOur stay was good. Kids enjoyed in hot tub and jacuzzi. But construction work was in progress nearby. So it was bit noisy in day time. The hot tub is facing road side. Location is very by Kroger, Publix and many restaurants. Gatlinburg was just 20 mins… altogether we enjoyed the stay and I would recommend to my friends too…
Commentaires de Gestion de l’hôtel
23 juin 2023 par VrboOwner, Gestion de l’hôtel
We appreciate you taking the time to share your experience in Blackberry Ridge. Thank you for your feedback and we do apologize for any construction noise that may have interrupted your stay. We hope this is short lived and are glad that you were able to relax in the evenings during quiet hours. Thank you for staying with us and we do hope to welcome you again in the future.
par un voyageur
Highly Recommend
Publié le 22 mai 2023 sur HomeAwayThis was great. The location was good for us. We spent the weekend in Cades Cove. The cabin was very clean and comfortable. Beds were great. I would highly recommend. There was great communication with the host before leaving so check in was a breeze.
Commentaires de Gestion de l’hôtel
16 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us at Blackberry Ridge. We are so glad that you enjoyed the amenities and cabin and do look forward to welcoming you again.
par un voyageur
Cute cabin.
Publié le 24 avr. 2023 sur HomeAwayConvenient location to attractions in the area, not much for privacy though. Cabin was clean well maintained.
Commentaires de Gestion de l’hôtel
9 mai 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience in Blackberry Ridge. We are so glad that you enjoyed the cleanliness of the cabin and do look forward to welcoming you again in the future.
par un voyageur
Would definitely recommend the stay
Publié le 19 avr. 2023 sur HomeAwayBeds are very uncomfortable and lots of construction work going around cabin so wasn’t peaceful. But other than that very nice place!
Commentaires de Gestion de l’hôtel
9 mai 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again.
par un voyageur
Great
Publié le 30 déc. 2022 sur HomeAwayGreat Location!!! Cabin was clean comfortable. Had necessary amenities and the whirlpool tub and hot tub were great!
Plan accordingly!!! Don’t recommend during snowy/rainy weather because of steep/curvy roads. Our vehicle couldn’t make it to cabin because another cabins vehicle got stuck at a roads incline in snow.
Commentaires de Gestion de l’hôtel
1 févr. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience. We do appreciate you staying with us and look forward to welcoming you again in the future.
