Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur de Western Kentucky
Quite Cabin
Publié le 15 nov. 2017 sur Expedia
Pour : Peace and quite.
Contre : it's hard to improve on perfection
Emplacement : This place is for anyone who wants to be close to Pigeon Forge and Gatlinburg and doesn't want anything to do with all of the hustle and bustle.
Upon check in we were welcomed and the friendly staff was a nice welcome after a long drive. Check in was quick and easy. The cabin was all we expected. Clean, quite and close to Pigeon Forge. But, you'd never know it while at the cabin. The staff took care of all wedding arrangements and it was a big relief on us.We have decided to spent our anniversaries here
par Valerie
Publié le 10 sept. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2017
Thank you for being our guest.
We look forward to your return stay.
par un voyageur
Gross found needle on floor
Publié le 25 août 2017 sur ExpediaI now hate expedia you are no help you know everything look at all the post I put on the ceo's Facebook and Twitter pics included.
Commentaires de Gestion de l’hôtel
16 sept. 2017 par pppoopoo, Gestion de l’hôtel
sorry to say I have no idea what you are talking about.
par un voyageur de Princeton, KY
Affordable Cabin in the Smokies
Publié le 11 mai 2017
Pour : The cabin we were moved to was very nice. I highly recommend to stay away for The Bare Necessities Cabin!
Contre : Better customer relations.
Emplacement : Plenty to do nearby, but couldn't do anything because of having to leave our cabin unsecured if we left it.
I will NEVER book with this company again as the owner/operator was one of the rudest person I've dealt with. The cabin had no power due to a sever storm that passed through causing outages. We were not informed of this and was told it was a good thing we didn't find it because there was no power. There still wasn't any power when we did find the cabin the next day. We were moved to another cabin and was told that the doors could not be locked due to someone taking the key. We were given a key code and was told to use the side door. We got locked out and was charged $100 for a locksmith to come out and get the door open. No explanation of the fact that we were going to be charged. Just an email of a receipt for $100 charged to my credit card. When I inquired about the fee. I was informed that due to my negligence of locking the doors we ha to pay. We were also double charged for this stay. Once through Travelocity and again by Affordable Cabins of the Smokies. I have had to dispute the charges since the owner/operator chooses to not answer the phone. My recommendation to Travelocity is, stop taking reservations for them, unless you want your reputation to be tarnished.
par un voyageur
Publié le 12 avr. 2017 sur Hotels
Recommandé
pour Tout le mondepar un voyageur
Exceptional Experience
Publié le 1 févr. 2017 sur Expedia
Pour : Ease of booking-however I did have to go in-I guess the online signature did not work?
VIEWS
Safety-alarm
Contre : water in fridge
Emplacement : Pigeon Forge
Gatlinburg
both within 10-15 minutes
This was last moment, and what a find, great service, and amenities, it was very peaceful, and secure. I cant wait to go back.
par un voyageur de Athens, Ga
Built for people who are not very tall
Publié le 16 janv. 2017 sur ExpediaCeiling in bedroom was low. Lots of spiderwebs throughout cabin. Outdoor hot tub was not very appealing. Shower was barely big enough for one person. Otherwise quiet and off the main path.
par un voyageur de Pigeon forge tennessee
False advertising
Publié le 19 sept. 2016 sur ExpediaThere was no hot water to take a shower, we had to fix it. We were doing our dishes and the plumbing came unscrewed. We had to fix that. They advertised free activity for each night you stayed. You could get a free show or aquarium visit, bUT when I called we didn't qualify whatever that means. This place sucked. Wold not recommended it. Waste of money.
par un voyageur
Publié le 19 sept. 2016 sur Hotels
Our check did not go as expected. Opened our cabin to find it was not cleaned. Linens and towels were sparse. Overall, it could have used some TLC.
par Jessica de Orlando
Exactly what we wanted
Publié le 9 août 2016 sur HotelsI booked the Tranquility cabin. Overall, I would rate this cabin a 4.5 (but I highly recommend reading over the contract on their website—they charge a cleaning fee and non-refundable damage deposit).
The cabin was easy to locate, secluded, and perfect for us. We checked in by phone and the woman who answered was very pleasant. The cabin looked exactly as I always expected and is located up in the mountains 30 minutes from Pigeon Forge, which was exactly what we wanted. They had a bear theme, which was cute and sophisticated. Furniture was in great shape and comfortable (including the beds). However, the wood frame for the doorway to the washer and dryer had been removed.
Cleanliness was just OK. It wasn't dirty per se, but it hadn't been dusted in a LONG time. It set off my allergies and I had to use my inhaler. There were piles of dead bugs in the corners. Lightbulbs needed to be replaced. A wet washcloth was decoratively tucked into a towel. And we found dirty boxers under the bed.
All in all, it was a charming cabin that lived up to its name. I'm already planning another longer stay near the holidays.
