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Grand Smokies Resort Lodge

3.0 star property
3-star hotel near Island at Pigeon Forge, connected to the convention center

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Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Exterior
Queen Kitchen Fireplace
Lobby sitting area
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
  • Pet-friendly

Explore the area

Map
2385 Parkway, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪11 min walk‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • LeConte Center at Pigeon Forge
    ‪4 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪51 min drive‬

Room options

Standard Single Room, 2 Queen Beds, Pets Allowed

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Queen Suite

Double Queen Suite

Double Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace

Queen Kitchen Fireplace

  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

  • Sleeps 3
  • 1 King Bed

Standard Single Room, 1 Bedroom, Pets Allowed

  • Sleeps 4
  • 1 King Bed

About the area

Pigeon Forge

On boardwalk/promenade.You'll find Titanic Museum and Hatfield and McCoy Dinner Show within a 15-minute walk of this Pigeon Forge hotel. Island at Pigeon Forge and LeConte Center at Pigeon Forge are also within 3 miles (5 km).

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.3 km
  • Titanic Museum - 11 min walk - 1.0 km
  • Hatfield and McCoy Dinner Show - 15 min walk - 1.3 km
  • Island at Pigeon Forge - 3 min drive - 2.3 km
  • LeConte Center at Pigeon Forge - 4 min drive - 2.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Mellow Mushroom - ‬19 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Sunliner Diner - Pigeon Forge - ‬3 min walk
  • ‪Timberwood Grill - ‬3 min drive
  • ‪Local Goat - ‬9 min walk

About this property

Grand Smokies Resort Lodge

3-star hotel near Island at Pigeon Forge, connected to the convention center
Grand Smokies Resort Lodge offers its guests a children's pool, an indoor pool, a waterslide, and a fitness center. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Pigeon Forge hotel.

  • 160 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Conference center
  • Front desk (24 hours)
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grand Smokies Resort Lodge offers 160 air-conditioned accommodations with hair dryers and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.

Languages

English

Similar properties

Indoor pool

Econo Lodge Pigeon Forge Riverside

  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
4.3 out of 5, Excellent, 2,153 reviews
The price is CA $96
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includes taxes & fees
20 Apr - 21 Apr
Econo Lodge Pigeon Forge Riverside

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are available for USD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to midnight.
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Grand Smokies Resort Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 280 out of 561 reviews
Rating 8 - Good. 129 out of 561 reviews
Rating 6 - Okay. 82 out of 561 reviews
Rating 4 - Poor. 44 out of 561 reviews
Rating 2 - Terrible. 26 out of 561 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jeff

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Wonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room right of the elevator fire place kitchen next to being at home.
Stayed 3 nights in Dec 2024

8/10 Good

Norma

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back
Great place to stay with a family. Traveled and stayed here in Oct. 2024. Very Nice and clean Hotel. Pool was very nice. The water was excellent but the pool room was a little hot. I guess it was do to it being closed in and the heat from the pool. All in All a wonderful place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Stayed 3 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Stayed 2 nights in Sep 2024

10/10 Excellent

Ladonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool for kids
We had a wonderful stay. The pool area was amazing for our little one and the bed was comfortable. The game room was nice but heated more for older kids and adults.
Stayed 2 nights in Dec 2024

6/10 Okay

Katherine

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
View from our second floor balcony is a wall. We were informed that there would be construction, but not that I would find two men directly outside of my second floor windows when we awoke in the morning. Staff was not very friendly and seemed annoyed by questions. Was charged differently for breakfast each morning. Pool was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Amelia

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome/Clean/Hotel
This was my first stay at this hotel/resort and it was very nice! I am all about my stay at a hotel and I was not disappointed at all! I do not and will not stay at a nasty hotel, but I WILL be back here..
Stayed 2 nights in Dec 2024

6/10 Okay

Melissa

Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Carrie

Travelled with family
Disliked: Cleanliness, room comfort
Poor. Won’t stay again.
Beds were very uncomfortable, floors dirty, cockroaches; noisy - kids running up and down the hallway, loud in the hall that we could hear in our room. Two elevators for the entire complex and they were very slow. Left early - checked out more than 24 hours early and the clerk didn’t care- didn’t seem interested in my concerns
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Staff & service, property conditions & facilities
We really enjoyed our stay the room met all of our needs and was very clean I enjoyed my early mornings sitting by the fireplace in the lobby drinking coffee
Stayed 2 nights in Dec 2024

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service
Just a very great place friendly staff very nice lobby and casual area
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!
Very friendly staff - Great stay!!
Stayed 1 night in Dec 2024

8/10 Good

Steven B

Travelled with partner
With all the work being done nails were all over in the parking lot which we got a flat tire. Had to go to local Ford Store to have it repaired.
Stayed 1 night in Dec 2024