LeConte Hotel & Convention Center, Ascend Hotel Collection

2.5 star property
Family-friendly stay near Titanic Museum

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Suite, 1 Queen Bed, Accessible, Non Smoking
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Gym

Explore the area

Map
410 Pine Mountain Rd, Pigeon Forge, TN, 37863
  • LeConte Center at Pigeon Forge
    ‪20 min walk‬
  • Island at Pigeon Forge
    ‪4 min drive‬
  • Titanic Museum
    ‪5 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Suite (2 Queen Beds with Sofabed)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Suite, 1 Queen Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Pigeon Forge

In Pigeon Forge .Within 3 miles (5 km) of this Pigeon Forge hotel, you'll find Island at Pigeon Forge and Titanic Museum. Dollywood is within 6 miles (10 km) and Ripley's Aquarium of the Smokies is within 9 miles (15 km).

What's nearby

  • LeConte Center at Pigeon Forge - 20 min walk - 1.7 km
  • Dolly Parton's Stampede Dinner Attraction - 4 min drive - 2.9 km
  • Island at Pigeon Forge - 4 min drive - 2.6 km
  • Titanic Museum - 5 min drive - 4.5 km
  • Dollywood - 13 min drive - 7.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬4 min drive
  • ‪The Old Mill Restaurant - ‬18 min walk
  • ‪Margaritavile - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Margaritaville Island Hotel - ‬4 min drive

About this property

LeConte Hotel & Convention Center, Ascend Hotel Collection

Family-friendly stay near Titanic Museum
As a guest of LeConte Hotel & Convention Center, Ascend Hotel Collection, you'll find 2 hot tubs, a lazy river, an indoor pool, and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 4 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and a vending machine are also featured at the family-friendly LeConte Hotel & Convention Center, Ascend Hotel Collection. Self parking is free. You'll have access to the indoor pool and outdoor pool at a partner property.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 129 guestrooms or units
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
LeConte Hotel & Convention Center, Ascend Hotel Collection offers 129 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in April and close in November.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

MainStay Suites
MainStay Suites Hotel
Mainstay Suites Hotel Pigeon Forge
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge
MainStay Suites Conference Center
LeConte Hotel Convention Center Ascend Hotel Collection
LeConte Hotel & Convention Center, Ascend Hotel Collection Hotel

LeConte Hotel & Convention Center, Ascend Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 780 out of 1048 reviews
Rating 8 - Good. 190 out of 1048 reviews
Rating 6 - Okay. 56 out of 1048 reviews
Rating 4 - Poor. 14 out of 1048 reviews
Rating 2 - Terrible. 8 out of 1048 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Philip E

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hotel was just OK. Not worthy of the 4.8 rating. Upon check-in and entering the room. Very drafty and cold in room. Blackout shade in sleeping area not working. After the 2nd day of poor conditions told front desk of issues. Was told GM was not available and had other issues to take care of. GM phoned and left message that he would take care of the issues, but he NEVER compensates for anything on a 3rd party reservations AT ALL.I had reservations for an outing, so I couldn't meet with him. So spent the night of drafty, again. My wife talked to him and he came to the room with maintenance and fixed the issues. Offered a free night, but no compensation for our inconvenience. Could not spend another night, doctor appointments to go to. Water pressure was terrible. Other than that, it is a hotel and I can not honestly recommend staying at this hotel. GM was hospitable, but needs to rethink his policies. Situations require different solutions. NO COMPENSATION EVER to 3rd party reservations is thoughtless and poor customer service.
Stayed 4 nights in Jan 2025

8/10 Good

Bobby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the room was clean, we really liked the full size frig, stove and counter. really enjoyed the indoor pool. Our water to the room was shut off for the major part of the day without giving us any compensation. Same day we got no room service, no cleaning, no towels. Other than that nice stay,
Stayed 3 nights in Jan 2025

10/10 Excellent

Christina

Stayed 2 nights in Dec 2024

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick. Room slept our party of 6 well. Facility was overall very good.
Stayed 2 nights in Jan 2025

8/10 Good

Kiesha

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was an okay hotel
Stayed 2 nights in Dec 2024

8/10 Good

Glendyle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

darrell

Travelled with family
Stayed 3 nights in Jan 2025

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was the best deal I've ever received for a nice

Stayed 3 nights in Jan 2025

8/10 Good

Aaron

Stayed 3 nights in Jan 2025

10/10 Excellent

Jenna

Stayed 1 night in Jan 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, great parking, close to everything but not in a congested area. I will stay there again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and affordable

Nice clean room, very affordable hotel, helpful staff
Stayed 1 night in Dec 2024

8/10 Good

Mary

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Very nice area to stay, restaurants and things to do!
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet property.
Stayed 2 nights in Dec 2024

6/10 Okay

Emily

Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy For the Holiday

We enjoyed our stay at this hotel. The rooms were clean and the staff was very friendly!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lazaro

Stayed 4 nights in Dec 2024

6/10 Okay

Johanna

Travelled with family
Liked: Cleanliness
There were children running up and down the hallway late at night screaming . My entire family was awakened twice late Friday night by the screaming .
Stayed 2 nights in Dec 2024

8/10 Good

Smitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay itself was good but the property informed us incorrectly that they had a rice cooker we could borrow for a kitchenette room. Upon arriving at the property we were informed that there was no rice cooker available. This disrupted some of our plans. We were traveling with kids and have several dietary restrictions so having rice was a pretty big deal for us.
Stayed 3 nights in Dec 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were perfect for my family trip, the staff were very nice and helpful. I will recommend this hotel to my family and friends!
Stayed 3 nights in Dec 2024

2/10 Terrible

Graham

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Luis

Travelled with family
Liked: Staff & service
Better breakfast and cleaner floors
Stayed 4 nights in Dec 2024