Note fondée sur 1 786 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon hôtel
Publié le 2 août 2024 sur HotelsBel Hôtel, bien situé, à 1 minute a pied d'un outlet center.
bon petit déjeuner, hotel propre.
très bien pour le prix.
Commentaires de Gestion de l’hôtel
2 août 2024 par Jay , Gestion de l’hôtel
Thanks for a great review. We are pleased to know that you enjoyed your stay, and we look forward to hosting you again.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Hotel moyen situé sur l'artère principale très achalandée..
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Chanice, Gestion de l’hôtel
Thanks for the feedback Sylvain, we appreciate you and we hope to see you again real soon.
par un voyageur de MINNEOLA
Publié le 13 nov. 2024
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Jay , Gestion de l’hôtel
Thank you for taking time and give us excellent rating! We appreciate your feedback and hope to see you again in soon.
par un voyageur
Publié le 12 nov. 2024
Really enjoyed our stay. Room was nice, comfortable, and clean. Would definitely stay there again!
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Jay , Gestion de l’hôtel
Thank you for a great review, your feedback is well appreciated. We are happy to hear that you enjoyed your stay, and we look forward to hosting you again.
par un voyageur
Publié le 7 oct. 2024
It’s a very clean hotel. Our room had a balcony overlooking the river. Breakfast was good, we enjoyed meeting other travelers, during breakfast. Will definitely recommend.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Jay , Gestion de l’hôtel
Thanks for giving us a great review. We are glad you had a great experience with us, and we would like to thank you for choosing us. Looking forward to your next visit.
par un voyageur
Publié le 15 sept. 2024
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Chanice, Gestion de l’hôtel
Thanks Paul. We appreciate you.
par un voyageur
Publié le 4 sept. 2024
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Jay, Gestion de l’hôtel
This review has already been addressed.
par un voyageur
Publié le 3 sept. 2024
Upon arrival at the hotel I was happy and looking toward my stay close to the river.
The extremely cold and unfriendly reception of the front desk woman was unreal! Never a welcome word or a smile, even though, I was smiling and happy while talking! She was robotic and unwelcoming! The lady in charge of breakfast was even more unfriendly and watching constantly over what the customer were doing like we were a bother to her! The cleaning staff were normal, professional people! They greeted us every time with a smile, and a good morning! They treated us extremely good! We were charged for occupancy for four adults but the room did not have enough towels or soap for us! I asked a gentleman from the cleaning crew for 2 more towels and explained we were 4 adults. He was very polite and offered more soaps. He actually wish us a good stay and even recommended places to go and things to as adults! The cleaning staff knew how to make the guests welcomed! Every time we went out or came back the staff at reception would not even look up or greet us! Not ever a smiling face at reception even when we were all smiling at them! The room had the AC unit totally unable to be read or adjust since most of the buttons were broken! We just used the plus and minus buttons to raise or lower the temperature but had no idea what the other buttons were for because they were broken! We could never turn on the the dial for steam extraction at the bathroom because the knob was gone!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Jay, Gestion de l’hôtel
Thanks for your review. So sorry you did not enjoy your stay, however the issue you raised had been noted. Our bathroom vent is on a central system so that is why you were not able to adjust that. We are happy to hear that our housekeeping staff were as we hope all of our employees are. Safe travels.
par un voyageur de Annandale
Publié le 2 sept. 2024
The river
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Jay, Gestion de l’hôtel
Thank you for taking time and leaving us high rating . we appreciate your feedback and hope to see you soon .
par un voyageur
Publié le 26 août 2024
All of the above
Commentaires de Gestion de l’hôtel
27 août 2024 par Jay , Gestion de l’hôtel
Thanks for giving us an excellent review. We do our best to ensure our guests a wholistic experience, and we are glad you appreciate. Looking forward to having you back again.
