Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Pleasant Stay!!
Publié le 2 déc. 2024 sur HomeAwayOverall, it was a great stay. There were a couple of things that need attention but nothing worth not going back over. Positives are the location, communication with owner, 3 bathrooms, fully equipped with everything you can think of. Negatives are it’s somewhat outdated though we could see where improvements are being made. The water pressure when it comes to flushing toilets is low; had to flush at least twice to get paper down. There was a good bit of mold in master shower. The upstairs doesn’t get warm yet the downstairs will burn you out. Also, didn’t like having an outside door right next to bed so we put our kids in the master room with the king bed while we took the queen. There was also an overly abundant smell of weed when we came back in the second day from town. Almost like someone had been In there while we were gone though nothing seemed to be touched?! Lastly, the upstairs master room vent was broke and covering the hole not allowing much heat out at all. Bring your own blankets!!!!!
We loved the table had 5 chairs which was perfect for us. Most places only have 4. It has really nice furnishings inside and out which is great considering it is pet friendly! It does have carpet upstairs that appeared to have staining but nothing to bad. Great views off balconies!!!
The only other thing I can think could be a problem for some is parking at night. We managed to find a spot each night but it was packed and no extra room if you were to have a second car.
Commentaires de Gestion de l’hôtel
13 déc. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for staying at Scarlett`s Lair. I'm glad to hear you enjoyed your stay and hope you come back to visit again.
par un voyageur
Great time
Publié le 5 nov. 2024 sur HomeAwayWe enjoyed this place and location was wonderful, there was a heavy smell of Marijuana each day other than that it was wonderful
Commentaires de Gestion de l’hôtel
7 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for staying at Scarlett`s Lair. It's nice to hear you enjoyed your stay. We hope you come back to visit again.
par un voyageur
Scarlets Lair
Publié le 25 oct. 2024 sur HomeAwayLocation was great. The pool was drained and not in the unit and there was no hot tub. Only one set of towels so had to wash while we were there. Not a great view but had a great time with family. No remotes to the bedroom tvs available.
Commentaires de Gestion de l’hôtel
13 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you Cindy for choosing Scarletts Lair for your Smoky Mountain Vacation, we are glad you enjoyed your stay. You are right, the pool is not operable at this time, but we are hoping that gets fixed very soon. We also want to thank you for your feedback, we will look into these issues, we want to make this the best condo it can be. Walt from Cabins In The Clouds.
par un voyageur
Great location
Publié le 29 sept. 2024 sur HomeAwayThe manager was great phenomenal. The unit was in a great location 5-10 minutes from everything that I wanted to go see and visit. However, the unit was not very clean.
par un voyageur
Quiet location not far from parkway
Publié le 9 sept. 2024 sur HomeAwayMain floor has been updated. Furniture was really nice in the living room. Beds were comfortable. Quiet area back away from all the traffic and action but on the parkway within a minute. Walt was very responsive to my concerns. The shower curtain in the hall bath needed changed. He had his employee come and put up a new one the next morning. We addressed some issues together and I was very happy with them as a host. I’m really picky on cleanliness and wasn’t satisfied with that part but other than that, we enjoyed our visit! Thanks Walt for getting back with us promptly every time we reached out to you! It was appreciated so much to have you available with any concerns! Such a relief when booking through Vrbo.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you Kelly for choosing Scarletts Lair, we are glad you enjoyed your stay. We were glad we were able to get your concerns remedied quickly. We hope to see you again soon! Walt, Cabins In The Clouds
par un voyageur
Scarlett`s Lair
Publié le 28 août 2024 sur HomeAwayThe inside of the unit was a bit dated, common to the area, however was clean and as pictured, no issues with that at all. Upon arrival we had not been sent the door code to get in and had to contact the owner a couple times to be able to get into unit. The cable tv was not able to be used as it kept saying that the device needed to be reset. The outside of the unit was not maintained at all, weeds overgrown in what should have been flower beds, no actual plants there just way overgrown weeds, cigarette butts all over stairs and entrance to units on first floor, cobwebs all over the stairs, the whole building looked abandoned. There was construction on the unit one away from us that had sawing and banging from 8 am to past 8 pm and they took all but a few of the parking spaces for the whole building. The pool and hot tub were drained and not operational, we had not bee advised prior to arriving there would be no pool. The entire complex looked abandoned. The clubhouse next to our building had an abandoned car with flat tires in front. We left during the second day because it just didnt seem safe and was not as expected. The owner was friendly and seemed to be accommodating and did refund half of the cost back due to the issues.
Commentaires de Gestion de l’hôtel
14 nov. 2024 par VrboOwner, Gestion de l’hôtel
Hi Stephanie
We are sorry you had issues with your stay. We had a unit being renovated in the buildingand the contractors were not following the "quiet hours" of the complex. The pool is down for repairs and hopefully it will be up and going very soon. This had very little to do with our unit but we understand your inconvienance. This issues were just temperary.
Walt
par un voyageur
Fantastic stay in Pigeon Forge
Publié le 12 août 2024 sur HomeAwayMy family and I just stayed at this wonderful condo in Pigeon Forge, and it exceeded our expectations. The location couldn't have been better—right in the heart of everything you want to see and do. Whether it was exploring the nearby attractions or grabbing a bite to eat, everything was just a short drive away. Dollywood is right around the corner and at night we could see the fireworks right from the balcony.
The condo itself was very nice and perfect size for our family. One of the biggest highlights for us was that it's pet friendly. It was great to bring along our furry friends on vacation.
Additionally, the relaxing porches were a nice touch. We enjoyed many peaceful moments out there, taking in the fresh air and unwinding after a day of adventure.
Overall, this condo made our trip to Pigeon Forge truly enjoyable, and I would highly recommend it to anyone looking for a comfortable, convenient, and pet-friendly place to stay!
Commentaires de Gestion de l’hôtel
22 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you Tyler for choosing Scarletts Lair for your vacation destination, we are glad you enjoyed your stay. You are right the location is awesome and Dollywood is super close. We jope to see you again soon! Walt from Cabins in the Clouds
par un voyageur
Location is everything!
Publié le 31 juill. 2024 sur HomeAwayThe directions to the condo were perfect. We arrived ahead of time and was allowed to occupy the premises. The condo was what we were expecting, affording both couples privacy. The kitchen was more than adequate, providing everything needed to prepare food. The bedrooms are beautiful with both containing a porch for sitting outside. The shower/tub in the bathroom at the top of the stairs needed attention as the shower head was damaged and the tub appeared dirty. I contacted the owner with the issues. When we returned later in the day, the concerns had been addressed. Perfect location for accessing nearby attractions. Satisfied with our stay.
Commentaires de Gestion de l’hôtel
2 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you Pamela for choosing Scarletts Lair, we are glad you enjoyed your stay. You are right, the location couldnt be better. So close to Dollywood and Pigeon Forge, its a great place to stay when exploring the area. Things do not always go as planned but we try and respond quickly and efficiently and take care of issues that may arrise. We hope to see you again soon! Walt from Cabins In The Clouds
par un voyageur
Fun Near the Forge
Publié le 23 juill. 2024 sur HomeAwayScarlet’s Lair is located near all of the attractions in Pigeon Forge and near Gatlinburg. Walt was a pleasure to work with and very helpful. I recommend this place and hope to be back one day. Thank you!
Commentaires de Gestion de l’hôtel
2 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you Deb, we hope to see you again soon. Walt from Cabins In The Clouds
par un voyageur
Family vacation
Publié le 11 juill. 2024 sur HomeAwayThe property was nice and clean very spacious. The only thing was it mention a hot tub and I didn't see one maybe ours didn't have one. It also mentioned that the view was great however the trees blocked that. The cable went out but no one can control that but all in all we really loved staying there.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you Kimberly for choosing Scarletts Lair for your vacation destination. we are glad you emnjoyed your stay. The condo is in a great area, so close to Dollywood and the Parkway, its a great place to stay when exploring the area. The complex has a comunity pool and a hot tub but the hot tub has been down for some time so I took it off the listing. The indoor pool is working though. I will look the listing over and make sure it is accurate. Thanks you for pointing this out. We want to make this property the best it can be. Walt from Cabins In The Clouds
