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The Ramsey Hotel & Convention Center

3.0 star property
Hotel near LeConte Center at Pigeon Forge, connected to the convention center in Pigeon Forge

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Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Bar (on property)
Exterior
Interior entrance
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
3230 Parkway, Pigeon Forge, TN, 37868
  • LeConte Center at Pigeon Forge
    ‪16 min walk‬
  • Dolly Parton's Stampede Dinner Attraction
    ‪2 min drive‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Two Bedroom Family Suite

  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior King with Sleeper Sofa

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Pigeon Forge

Downtown Pigeon Forge stay.Your stay at this Downtown Pigeon Forge hotel places you within 2 miles (3 km) of LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. Island at Pigeon Forge and Titanic Museum are also within 3 miles (5 km).

What's nearby

  • LeConte Center at Pigeon Forge - 16 min walk - 1.4 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 2.0 km
  • Island at Pigeon Forge - 3 min drive - 2.3 km
  • Titanic Museum - 4 min drive - 4.2 km
  • Dollywood - 12 min drive - 6.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Baskin-Robbins - ‬2 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪JT Hannah's Kitchen - ‬2 min walk

About this property

The Ramsey Hotel & Convention Center

Hotel near LeConte Center at Pigeon Forge, connected to the convention center in Pigeon Forge
The Ramsey Hotel & Convention Center offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 18801 square feet (1747 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Ramsey Hotel & Convention Center. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Ramsey Hotel & Convention Center was completed in February 2024.

This Pigeon Forge hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 5 levels
  • 18801 sq ft of conference space
  • 1747 sq m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
The Ramsey Hotel & Convention Center offers 206 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable television is provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 36-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24-hours a day.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 597 out of 1119 reviews
Rating 8 - Good. 254 out of 1119 reviews
Rating 6 - Okay. 140 out of 1119 reviews
Rating 4 - Poor. 64 out of 1119 reviews
Rating 2 - Terrible. 64 out of 1119 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

6/10 Okay

Rufus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself and staff are very nice. The free breakfast was excellent. Unfortunately, their policies on pets led to there being a dog directly across the hall from us that barked a lot. Additionally, you can hear every sound in the halls, from people talking normally, to people running, knocking on doors, and doors closing. Interestingly, we did not hear any room noises except the barking dog. This was one of the noisiest places I have ever stayed due to the hallway noises, especially late at night. It’s not that the guests were out of line as much as it seems to be a poor design or poor quality of door. Everything else was very nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about it. The sktaff was very professional and eager to help
Stayed 3 nights in Jan 2025

6/10 Okay

Cheri

Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Pedro

Travelled with family
Disliked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

zizipizga

Stayed 2 nights in Dec 2024

10/10 Excellent

MIKE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay and great price for the area.

6/10 Okay

Francisco

Liked: Staff & service
In need of some remodeling. Out of bodywash soap and conditioner in my room. It was never delivered. Had to go to the front desk. Staff was pleasant
Stayed 2 nights in Dec 2024

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness
Ok
Check in is diff than most hotels. They don’t start cleaning the rooms until 4pm. They say check in is at 4pm but be aware it is closer to 5:30 or 6. We sat in the parking lot for an hour and a half waiting. A car ran into the hotel so that was some excitement. They do popcorn and a movie which is a nice feature except both times we went for popcorn it was burnt. The pool is really busy. There were 12 people in the hot tub. Not sure the age for the hot tub but kids under 10 were in it. Indoor pool was open and it is very cold still in Dec. Our room was clean but one bed did not have a fitted sheet. The breakfast buffet is decent. I have been to hotels with way more but it did the job of feeding us. No bacon or sausage but they had country ham. We would stay again since the room was clean and it is right off the strip and they do accept dogs and you can leave them in the room when you go out which is rare.
Stayed 1 night in Dec 2024

2/10 Terrible

Levi

Liked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

karlis

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay.
Breakfast was the highlight. We had two closeby rooms but they moved one of them to a different floor so that was not so good. An indoor pool saved the day in winter though it is rather cold. Pigeon Forge is a really good place to stay close to Gatlinburg without the overprices of Gatlinburg and with many more choices for dining, shopping and entertainment.
Stayed 3 nights in Dec 2024

6/10 Okay

Yaime

Disliked: Property conditions & facilities
Not what we was expect or price , overall good place if you have pets
Stayed 2 nights in Dec 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit and will definitely book again. It was so fun having a 24 hr pool. Our room was nice and clean. The elevator could use some updating but other than that it was a nice hotel. Couldn't ask for a better location near everything!! Staff were very nice and helpful. You won't be disappointed.
Stayed 3 nights in Oct 2024

2/10 Terrible

Samantha

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jordyn

Travelled with family and small children
Disliked: Property conditions & facilities
Based on the reviews, i had high expectations for this hotel. But it was incredibly blah. It looks like the hotel hasn't been worked on in 20 years. Lobby was covered in popcorn on the floor. Hallway on the 4th floor smelled funky. The room was just ok. The room next door had a fake service animal that they left in the room to bark for hours. The bed also has thesemetal brackets that stick out amd i slammed my knee into it walking by, so be careful walking near the bed. It wasnt the worst hotel ive been to, but i wouldnt stay here again. 5/10.
Stayed 2 nights in Dec 2024

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness
Great place people so friendly little bit update need
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness
We were excited to get to the site. Google street view showed a nice building. It was just far enough off the street to be away and included at the same time. Upon arriving, we found the lobby to be very warm, cozy, and welcoming. The fireplace was pleasant and the Christmas decorations were very nice. Everything was great. Checking in was very pleasant as well. Staff were very polite and conversed well. I asked for advice on a nice place to see and was recommended to go see Cade’s Cove. That recommendation ended up being my favorite part of the entire vacation. The chief complaint we have with the site is that out of a 5 night stay, our room was only serviced once. It was difficult at first to even get fresh towels. When we would mention to the front desk staff about housekeeping not coming, every person’s default was “did you have your do not disturb plaque on the doorknob?” Thats a fair question once but seemed to be the trained response. They put us down to have towels delivered but they never were. We had to get them from the front desk a few times since they weren’t delivered when requested. I think the company budgets to save as much money as possible, so they may cut corners where they can. But I don’t think on anything dangerous, just inconvenient to the customer. Thats our experience. We probably won’t stay again, but I think this is still a fair place to stay if you are on a budget. We enjoyed our trip very much and thank The Ramsey overall.
Stayed 5 nights in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and clean. Only comment is the bed made squeaky metal noise every time my husband move. Also, pop corn for movi is very salty, but other than that it was beautiful, we enjoyed being there, very convenient to everything.
Stayed 1 night in Dec 2024

6/10 Okay

Samuel

Travelled with family
Check in was slow, and the rooms were clean but cosmetically rough shape. Lot of dust on the shelves. The bathroom doors and tub had a good amount of rust on them. There were probably 10 to 15 patched holes in the wall, ceilings with paint that didn’t match. Just poor up keep.
Stayed 1 night in Dec 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good breakfast. Friendly staff
Stayed 1 night in Dec 2024

6/10 Okay

Megan

Stayed 3 nights in Dec 2024

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chloe

Stayed 2 nights in Dec 2024

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was in really bad chape especially the bathroom, which was run down and not well clean, my bed covers and sheets where dirty as well even the window blinds are full of dust and sticky overall not one of the best Hotels I have stayed in to say the lwas
Stayed 1 night in Dec 2024