Note fondée sur 604 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon choix
Publié le 23 mai 2023 sur HotelsHôtel bien, proche Dollywood et toutes les commodités.
Piscine extérieure.
Commentaires de Gestion de l’hôtel
25 mai 2023 par Deepa, Gestion de l’hôtel
Merci de rester avec nous, nous apprécions vos commentaires.
par un voyageur
Publié le 1 sept. 2024
Thank you it was clean and the air conditioning worked and it was nice and clean. Thank you again.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Deepa, Gestion de l’hôtel
Hello Susan, we would like to express our gratitude for taking the time to leave us your valuable feedback. Thanks for staying with us
par un voyageur
Publié le 20 août 2024 sur Expedia
Pigeon Forge is a diamond in the rough….a place I hadnt heard about and once i did, it was a no doubter! And the stay was perfect. All rooms were updated and very clean!
Commentaires de Gestion de l’hôtel
26 août 2024 par Deepa, Gestion de l’hôtel
Hello Corey, thank you for taking the time to leave us a review. We truly appreciate your kind words and are grateful for your feedback.
par un voyageur
Publié le 16 août 2024 sur Expedia
Staff was very personable and attentive. Room was very clean and spacious. Ample parking. Pool was clean. Would definitely stay again!!
Commentaires de Gestion de l’hôtel
17 août 2024 par Deepa, Gestion de l’hôtel
Hello Andrea, thank you for taking the time to leave us a review. We truly appreciate your kind words and are grateful for your feedback.
par un voyageur
Nice room
Publié le 15 août 2024 sur HotelsOur stay was great. Good location. The staff at the front desk was very friendly. The room was clean and large. We will stay here again.
Commentaires de Gestion de l’hôtel
17 août 2024 par Deepa , Gestion de l’hôtel
Hello Ricky, thank you for taking the time to leave us a review. We truly appreciate your kind words and are grateful for your feedback.
par un voyageur
Publié le 15 août 2024 sur Expedia
No maid service. Had to put our towels and trash outside on a chair every morning and one day I still had to go to the office for towels.
Commentaires de Gestion de l’hôtel
17 août 2024 par Deepa, Gestion de l’hôtel
Hello Jerry, thank you for taking the time to leave us a review. We truly appreciate your kind words and are grateful for your feedback. Maid service is based on request. It should have been told to you upon check-in and we would have gladly have recorded maid service for you everyday if you needed it. We are sorry for any miscommunication and that you had to go to the office for towels.
par un voyageur
Publié le 13 août 2024 sur Expedia
Reception staff were very feiendly and helpful with any requests. Large room with all the basics, except no ironing board. The window would have benefitted from net curtains for privacy. WiFi was not very good, poor signal on some devices and on others it was never posisble to connect. This let down an otherwise good budget option.
Commentaires de Gestion de l’hôtel
17 août 2024 par Deepa, Gestion de l’hôtel
Hello James, we would like to express our gratitude for taking the time to leave us your valuable feedback. We highly appreciate your input as it helps us improve our services and ensure a better experience for our guests. We have taken note of these issues and will work towards finding a solution.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Deepa, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 9 août 2024 sur Expedia
All the staff was very friendly. House keeping was not going out of their way to get you anything.We left towels in chair outside door like we was told to do but they still did not replace them we had to go to office to get towels. When leaving we backed car in front of room to load it and house keeping acted rude even though they had plenty of room to get by and I offered to move car but they were speaking in language I didn't understand and from their attitude you could tell I probably just got cussed out lol. But the hotel was great place to stay and very nice front desk staff
Commentaires de Gestion de l’hôtel
18 août 2024 par Deepa, Gestion de l’hôtel
Hello Tammy, our team expresses sincere gratitude for your review. We highly appreciate your input as it helps us improve our services and ensure a better experience for our guests. We have taken note of the issue with the housekeeping staff and will be talking to them about the matter. We are sorry for any discomfort you felt during this time. Thank you for staying with us and for taking the time to leave us a review.
par un voyageur de Arab
Publié le 7 août 2024 sur Expedia
Clean and convenient
Commentaires de Gestion de l’hôtel
14 août 2024 par Deepa, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
