Note fondée sur 1 225 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par Twin Mountain Inn & Suites , Gestion de l’hôtel
Dear Karine, Thank you for the perfect rating! We’re thrilled to know you had a great experience. If you ever have any additional feedback or suggestions, feel free to share. We look forward to your next visit!Sincerely,Twin Mountain Inn & Suites
par un voyageur
Publié le 22 mars 2023 sur Hotels
Such a pleasant hotel, everything is so nice. And the service has been perfect!
Commentaires de Gestion de l’hôtel
23 mars 2023 par Twin Mountain Inn & Suites, Gestion de l’hôtel
Dear Victoria, We're so grateful for your perfect review. We will be sure to share your comments with the team as it will bring them many smiles. Sincerely,Twin Mountain Inn & Suites
par un voyageur
Publié le 31 oct. 2024
We stayed at Twin Mountain Inn and Suites from 10/25/2024-10/30/2024. It is a pet friendly hotel. I saw people with huge pitbulls at this hotel. It was scary when the elevator opened and a man was with his pitbull. I won't be coming back because of this. In addition, a previous guest's dog clawed the door frame of the bathroom door. It looked horrible. The housekeeping uses cleaners that smell like bleach. Everyday we had to open the door to air out the bleach smell. The bedsheets smelled like bleach. Beds were set every day, but the bedsheets were never cleaned. The beds were very comfortable. The room was clean. It was very nice to have a private balcony overlooking the river.
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Twin Mountain Inn & Suites, Gestion de l’hôtel
Dear Susan,Thank you for taking the time to share your feedback. We are glad you enjoyed the comfort of our beds, the cleanliness of your room, and the private balcony overlooking the river. We understand that your experience with pets on-site caused some discomfort, and we take such concerns seriously. We will review our pet policies to ensure a welcoming experience for all guests.Additionally, we apologize for any bleach odor in your room and will address this with our housekeeping team to maintain a balance between cleanliness and guest comfort. Thank you for helping us improve our services.Sincerely,Twin Mountain Inn & Suites
par un voyageur de Panama City
Publié le 13 oct. 2024
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Twin Mountain Inn & Suites, Gestion de l’hôtel
Dear Michael,Thank you for your fantastic review! We're delighted you had a 5-star stay and hope to welcome you back soon.Sincerely,Twin Mountain Inn & Suites
par un voyageur
A great stay.
Publié le 4 oct. 2024 sur HotelsAmazing stay , very well kept, spotless from top to bottom, great breakfast and in a great position for all entertainment.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Twin Mountain Inn & Suites, Gestion de l’hôtel
Dear Lesley,Thank you for your wonderful feedback! We're thrilled to hear you had an amazing stay and found everything spotless. We're also glad you enjoyed our breakfast and convenient location. We hope to welcome you back soon!Sincerely,Twin Mountain Inn & Suites
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Twin Mountain Inn & Suites, Gestion de l’hôtel
Dear Paulette,Thank you so much for your 5-star review! We're thrilled to know you had an excellent stay with us. We look forward to welcoming you back soon!Sincerely,Twin Mountain Inn & Suites
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Very clean, comfortable and beautiful view
Loved having a deck
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Twin Mountain Inn & Suites , Gestion de l’hôtel
Dear Doris,We’re so glad to hear that you found your stay very clean, comfortable, and enjoyed the beautiful view from the deck! Thank you for your kind review, and we hope to see you again soon.Sincerely,Twin Mountain Inn & Suites
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Twin Mountain Inn & Suites, Gestion de l’hôtel
Dear Daniela,Thank you for your perfect score! We're happy you enjoyed your stay and appreciate your feedback. Looking forward to welcoming you again!Sincerely,Twin Mountain Inn & Suites
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Has a great experience at this hotel and plan to return in the future.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Twin Mountain Inn & Suites , Gestion de l’hôtel
Dear Erin, Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at our hotel and are delighted that you plan to return in the future. We look forward to welcoming you back for another fantastic stay!Sincerely,Twin Mountain Inn & Suites
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The room was very clean and the staff was very friendly and accommodating.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Twin Mountain Inn & Suites , Gestion de l’hôtel
Dear Ron,Thank you for your fantastic feedback! We're thrilled to hear that you found your room very clean and our staff friendly and accommodating. We hope to welcome you back soon for another great stay!Sincerely,Twin Mountain Inn & Suites
