Note fondée sur 93 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
10 févr. 2020 par STGL-GM, Gestion de l’hôtel
Dear Valued Guest
Thank you for the 5-star review. I look forward to welcoming you back for another enjoyable stay.
Kind regards
Tafadzwa Manyowa
General Manager
aha | Shepherd’s Tree Game Lodge
par un voyageur
Publié le 15 juill. 2019 sur Hotels
Tres bon sejour, superbe service, belle localisation et tres bon safari...
Commentaires de Gestion de l’hôtel
23 juill. 2019 par STGL-GM, Gestion de l’hôtel
Dear Jean Claude
Thank you for taking your precious time to review us on this platform following your wonderful stay at Shepherds Tree. I'm really excited to hear that you thoroughly enjoyed yourself, especially with regards to the phenomenal game drives and the exceptional service from our friendly staff. I will be sure to share your compliments with them.
I look forward to welcoming you back in the near future.
Kind regards
The Shepherds Tree Team
par un voyageur
Publié le 20 févr. 2019 sur Expedia
Les safaris et le professionnalisme des rangers. Le laisser aller du personnel de la réception et du restaurant
Commentaires de Gestion de l’hôtel
25 févr. 2019 par Shepherds Tree GM, Gestion de l’hôtel
Dear Valued Guest
Thank you so much for sharing your lovely experience at Shepherds on this forum. It is very rewarding to receive feedback such as yours, and we hope to see you soon when you visit us again.
Kind regards
Tafadzwa Manyowa
General Manager
aha | Shepherd’s Tree Game Lodge
par un voyageur de Nice
Un petit coin de paradis
Publié le 20 nov. 2017 sur Expedia
Pour : Tout !
Contre : rien
Emplacement : Nous sommes allé faire un tout petit tour a Sun City, l'attraction de la région, mais cela n'avait aucun intérêt du tout
Des paysages magnifiques, un cadre incroyable, une décoration exclusive, une cuisine excellente, un personnel aux petits soins, pour décrire en quelques mots ce superbe endroit.
Que des visages souriants et des gens extrêmement serviables tant pour le personnel du lodge que pour les rangers très sympathiques et compétents.
Et nous avons été particulièrement chanceux avec les safaris car nous avons pu voir 4 des "Big 5" lors de notre court séjour!
Tout était juste parfait!
par un voyageur
Publié le 30 juill. 2023 sur Expedia
Contact with the property prior to our arrival was easy and quick. And from the moment we arrived to warm towels and wonderful welcome drinks on the patio, everything was lovely, every detail considered, and every staff member was amazing. The food was some of the best I've ever had. Rebecca, the chef, created the dishes that were magical. TRY the soup - every meal! We felt welcomed everywhere we went. There were snacks and drinks before game drives - excellent. There were chocolates on our pillows at night - excellent. Our game drives were led by Answer who was knowledgeable about animals, plants, and traditions. I could listen to him teach me about southern Africa all day. People say that you should buy experiences, not things. I'm telling you, this was the best money I've ever spent. Thank you.
par un voyageur
Publié le 4 mai 2023 sur Hotels
Excellent and friendly staff
par un voyageur de Amsterdam
Publié le 25 mars 2023 sur Expedia
Overall nice lodge, well situated in Pilanesberg park. The rooms are beautiful and well equipped. Although Expedia mentions a full-board dining regime it is best to ask before your trip when they expect you to come in for which meal. We arrived around 7pm after a game drive and were told by the receptionist we could have lunch the next day and went straight on to dinner that night. The next day we were told 1 hour before lunch by another receptionist that we had forfeited it and were expected to pay again for it. Disappointing attitude from a hotel where clearly many of the staff members do their best to give customers a good time. So overall a nice lodge but next time we will be staying at another one.
par un voyageur
Very good
Publié le 1 févr. 2023 sur HotelsVery good hotel. The food is excellent. Transfer to and from the room could be slowly from time to time
Commentaires de Gestion de l’hôtel
7 févr. 2023 par STGL-GM, Gestion de l’hôtel
Dear EhudThank you for rating us highly and giving us compliments following your recent amazing stay with us. The shuttle staff have been addressed.Please do visit us again soon.Kind regardsTafadzwa ManyowaGeneral Manageraha Shepherd’s Tree Game Lodge
par un voyageur
Publié le 11 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2022 par STGL-GM, Gestion de l’hôtel
Dear Frederico
Thanks for the lovely review. We always strive to provide all our guests with exceptional experiences and receiving feedback such as yours confirms that we are hitting the mark. Please do visit us again soon.
Kind regards
Tafadzwa Manyowa
General Manager
aha | Shepherd’s Tree Game Lodge
par un voyageur
Publié le 24 févr. 2022 sur Hotels
Very nice lodge. The lodge is close to the entrance and the roads from the lodge to the main animal viewing sites is not in good condition. Therefore each game drive has a 20min drive out of the lodge and back before you can experience frat sighting. The lod
Commentaires de Gestion de l’hôtel
26 févr. 2022 par STGL-GM, Gestion de l’hôtel
Dear Shaun
Thank you for the review. We trust you enjoyed your stay at Shepherd's Tree. Please do visit us again soon.
Kind regards
Tafadzwa Manyowa
General Manager
aha | Shepherd’s Tree Game Lodge