Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
4,0 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Stuart
Publié le 16 déc. 2023 sur Expedia
par un voyageur de Queens Village
Publié le 2 avr. 2022 sur Expedia
Great location
par un voyageur
Publié le 21 févr. 2022 sur Hotels
par un voyageur de SAN JOSE
Publié le 18 févr. 2022
No emergency telephone inside the room, low pressure water. Many small insects in the bed. Small spider found in the bed.
par un voyageur de SAN JOSE
Publié le 7 oct. 2021
No hangers, towels are untidy, bathroom untidy, lot of ants and small insects in the bed. Room #2 where i stayed and i dont know about other rooms.
par un voyageur
Accommodating staff and crew
Publié le 15 oct. 2020 sur HotelsI had a pleasant stay in this hotel for 11 days. The room is clean and the hotel's staff and crew are efficient and accommodating.
Commentaires de Gestion de l’hôtel
15 oct. 2020 par Elizabeth Hotel, Gestion de l’hôtel
Thank you for the Excellent review, Ms Olivia.
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.
From All Staff of Elizabeth Hotel.
par un voyageur
Publié le 18 mai 2018 sur Expedia
Its not in Naga but in Pili Camarines Sur. Information provided to Expedia was false. It is 5.5 km from town proper. Called the hotel to send us location but the reception said she doesn’t have celphone load. Location is very hard to find and isolated with no restaurants or store. Took us 2 hours to find the place and just wasted our time. Staff are not helpful. Supervisor walked out leaving her staff deal with our problem. Cancellation charges was 70% of what we paid for the reservation. Will NEVER COME BACK AGAIN
Commentaires de Gestion de l’hôtel
23 mai 2018 par Don Magsino, GM, Gestion de l’hôtel
Dear Guests, we thank you for letting us know how to improve our service. The distance to the town centre is provided to us by the Google Map. I am sorry that you find difficulty in coming to our hotel but it is in Expedia and Google Map and Waze. I spoke to the supervisor and she said that she went excused herself to use the toilet. Cancellation Policy is in place but since you are already there in the premise despite of our willingness to give our full-service, but you opted to leave and threaten us to give us a negative feedback. Nobody likes negative feedbacks and we will learn from this. My sincere apology for your experience.
