Ratings based on 15 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Buyer Beware
Posted Jul. 5, 2024 on HomeAwayNot one to actually ever leave a review, but felt this one needed it. Buyer beware while this property has lots of potential it is very tired. Other than cutting the grass no other landscaping is being done. Dead bushes and trees. Weeds growing everywhere. Pool was a mess, dirty with broken pool equipment just laying around. Props to the management company for jumping on getting a pool company out to get it cleaned, but if I did not have a couple days to allow them to get it clean not sure how would have worked for my group. Broken cabinets, essentially 1 towel per person. Bathmats were gross when checked in and had to wash them myself. Beds were comfortable. AC kept up during some very hot days for the most part, but only after I realized the WIFI router was unplugged and the Nest Thermostats would not work until WIFI re-established. I did appreciate the responsiveness management company, but also sensed they know exactly how tired the property is and doing their best to put a good face forward. Like I said lots of potential, but clearly the owner is putting little to no money into the upkeep.
by A traveller
Going Downhill
Posted Feb. 15, 2024 on HomeAwayThis property is a little bit rough from when we stayed last year. We had issues both years with poor plumbing and septic issues. I don’t think we will come back.
by A traveller from Fayetteville, USA
Family Reunion
Posted Aug. 24, 2023 on HomeAwayThe layout of the rooms and restrooms were good for our group. Beds we’re comfortable. There was enough bath towels for the group but no pool towels.
Common areas - furniture was somewhat disappointing. It was well used nor was there enough seating for the amount of people the house sleeps. Dining seating was also an issue as we were all adults and wanted to sit together and visit over meals. Needs a little deep cleaning (light switches,carpets etc)
Overall we were pleased with the house and found it to be a perfect place for our group in location and sleeping/restroom arrangements. We would definitely stay here again
by A traveller
Disappointed
Posted Jul. 31, 2023 on HomeAwayFirst I will say, our crowd has been traveling together since 2014 and this is the first negative review I’ve given. We are a large crowd but always leave it nicer than we found it. The AC had not been turned down to prepare for arrival, it was 80°. The home had no extra linens, very few kitchen dishes, the backyard is not kept up (huge tree growing from the foundation right outside patio doors, empty boxes from pool vacuum, diving board broke, etc), not sure the yard had been mowed in two weeks (that really didn’t matter to us though), our feet were almost black from the wood and tile floors in the house, not enough seating to accommodate the # of guests the house holds, etc. I realize finding a large home with private pool is difficult but it’s also very expensive, guests should get what they think they’re getting by the pictures shown. The local company who I spoke to is very courteous and sent a AC technician the minute we called. I don’t think he’s personally seen the lack of outside maintenance or housekeeping—his demeanor on the phone tells me he wouldn’t tolerate this. Very unfortunate, especially for the cost of the home, but we made the best of it and left it better than we found it.
Comment from Hotel Management
Sep. 28, 2023 by VrboOwner, Hotel Management
From the owner: "Dear Casey, Thank you for your review and feedback. We are sorry that you didn't enjoy your stay. We do not provide extra linens; we only provide the amount needed for the number of guests the house sleeps. Due to your request, we did have our team go out and purchase more and had them bring them out to you. We will have our team reorganize the kitchen. There should have been plenty of kitchen items, sometimes they get moved around by guests. We will also look into the outside issues and consider adding additional seating. The online photos depict exactly how the interior looks including the seating. Thank you for sharing feedback about your stay."
by A traveller from Lubbock, TX
Numerous disappointments!!!
Posted Jul. 2, 2023 on HomeAwayLocation and # of rooms were the only positives.
1. Pool: Upon arrival, pool was dirty, murky, and not chlorinated. Pool deck had broken beer bottles, cigarette butts, and beer cans all around. We had to clean all this up. Being certified pool operators, we maintained the pool ourselves and purchased tests strips and chlorine in order to use it on Saturday. Most homes with a pool have towels you can use. This one didn’t.
2. Playscape: had broken boards, weeds and stickers Was not usable.
3. Kitchen: not fully stocked. No dish towels to use so we had to go buy some. The ice maker needs filters changed and needs cleaning.
4. Bathrooms: no soap in dispensers. Some locks did not work. No floor mats in some of the bathrooms.
5. Carpets: carpet in living room had not been cleaned after guests before us. Carpet was crusty and stained in areas. Bedroom carpets seemed ok.
6. Price: Higher for this home than some of the others we looked at but it seemed to have better location and amenities. Price was definitely not worth it given all the work we had to do.
7. Overall: I think we cleaned/maintained more than the management did. Given the state of the overall property, we opted to wash the sheets before sleeping on them. I texted the management Friday night but they didn’t respond until Saturday night. Too little too late.
Needs more attention probably due to the previous guests but they needed to put in the effort of cleaning to make our stay better.
Comment from Hotel Management
Jul. 24, 2023 by VrboOwner, Hotel Management
From the owner: "Thank you for your review and feedback. We are sorry to hear that you had issues during your stay. We do have weekly pool service however, some guests checked out on the same day as your arrival. We will investigate the playground area to make sure there are no issues. As far as the broken glass, we couldn't find any as you sent us one photo of some glass underneath a rock. We did clean the outside area before your arrival and there were no glass bottles, cigarette butts, or beer cans present. We will have our team be more vigilant for future guests. There are dishtowels located under the sink on the rack. We will look into the concerns about ice makers. The soap dispensers do have soap in them and there were also bottles of soap, shampoo, and conditioner, in the showers. We will have our team investigate which locks are not working. The carpet has been professionally cleaned a month back, there are a few spots that wouldn’t come out. Hopefully, they didn’t affect your stay. The house was fully cleaned before your arrival. We did receive your message to a phone line that states it is not monitored after 3:00 pm. There is also a phone line provided with the after-hours numbers and they are in the guest book."
by A traveller
Wedding weekend with family
Posted May 21, 2023 on HomeAwayProperty is stunning and peaceful. Had a couple minor cleaning/maintenance things that should of been taken care of before stay but overall would consider this property again
by A traveller
Great
Posted May 7, 2023 on HomeAwayGreat communication and thoroughness.
by A traveller
Country comfort
Posted Apr. 3, 2023 on HomeAwayWe thoroughly enjoyed our stay in this beautiful home. We especially loved sitting out on the back porch looking across to the pool to expanse of farmland beyond. The beds were comfortable and the kids loved the bunk room. It was clean and well equipped with everything we needed. We would definitely stay here again!
by A traveller
Easy
Posted Feb. 22, 2023 on HomeAwayGreat place for a group.
by A traveller
Amazing House
Posted Jan. 17, 2023 on HomeAwayWe were in town for a family wedding. We could not have asked for a better house. It had plenty of room and the air hockey table was a hit. We would definitely recommend this home.
