Note fondée sur 224 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Tanner, Gestion de l’hôtel
Thank you for your review, Tonya!Can you let us know how we can enhance your stay at Lone Star? Please give us a call at (940) 686-0261 or send an email to suggestions@lonestar-lodge.com so we can improve our services.
par un voyageur
Not terrible.
Publié le 22 sept. 2024 sur HotelsBeds were really to soft with a spot to roll into the middle. Probably need new mattresses. Most likely, pretty firm.
Some guests were out late and a little noisy, no one on premises to call to deal with that.
Clean, lots of signs, about what not to do in the rooms. Overall, not terrible.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Love the surroundings and cleanliness.
par un voyageur
Beautiful location, humid room
Publié le 11 juill. 2024 sur HotelsThe staff was friendly and the room was serviced each day, but we asked twice about some way to fix the dehumidifier on the room air conditioner with no help or response, so the room was damp for 6 days.
par un voyageur
Publié le 6 juill. 2024 sur Expedia
you can hear the next room people talking, very small room, nothing avaliable in the hotel.
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Tanner, Gestion de l’hôtel
Hi, Rachel!We appreciate your feedback and apologize for falling short of your expectations. Please contact us directly so we can learn more about your experience and work towards improving it. Your satisfaction is important to us.
par un voyageur
Publié le 29 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Tanner, Gestion de l’hôtel
Hi, Andrea!We're sorry to hear about your experience. Please reach out to us directly so we can address your concerns and make things right. Your satisfaction is our priority.
par un voyageur
Friendly, clean and quiet..
Publié le 24 juin 2024 sur HotelsWould stay here again! Very Friendly
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Tanner, Gestion de l’hôtel
Hi, Sandra!Thank you for the fantastic review! We're delighted you enjoyed your experience with us. Looking forward to seeing you again soon!
par un voyageur
Publié le 23 juin 2024
Friendly clean
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Tanner, Gestion de l’hôtel
Hi, Sarah!Thank you for your review! We're glad to hear you found our environment friendly and clean. Your feedback means a lot to us—we aim to provide a welcoming atmosphere for all our customers. Looking forward to welcoming you back soon!
par un voyageur
Publié le 17 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Tanner, Gestion de l’hôtel
Hi, Jorge!Thank you for the wonderful review! We're thrilled to hear you had such a positive experience with us. If there's anything else we can do to make your next visit even better, please let us know. Looking forward to your next stay with us!
