Note fondée sur 595 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Expedia
Walls where kind of thin u could here the people next door to u.
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Liltania,Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon.Sincerely, Hotel Manager.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
It was very comfortable friendly staff.
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Cynthia,Thank you for your feedback! We're delighted to hear you found our staff friendly and enjoyed a comfortable stay. We look forward to welcoming you back!Sincerely, Hotel Manager.
par un voyageur
Needs updating
Publié le 30 juill. 2024 sur HotelsHotel is pretty old and needs to be updated. Not terribly bad but we did not feel comfortable. Unusual smells present throughout Hotel. Next time we will stay somewhere else
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Paul,Your observations will definitely be taken into consideration.Guest comments are valuable inputs for us to better our services.You can expect a further improved stay next time.We hope you will come back and see us again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
!ll ok.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear George, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
par un voyageur
Mold on bed
Publié le 8 juill. 2024 sur HotelsThe room smelled damp when we arrived and then we found mold growing on the side of the bed. The front desk apologized and moved us to another room.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for bringing this to our attention. We're sorry to hear about the issue you faced with your initial room. We’re glad our front desk team was able to assist you promptly. Your feedback is important to us, and we will take steps to address these concerns to prevent similar issues in the future.Sincerely, Hotel Manager.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
The girl who is black and pregnant have calls for front desk going to voicemail while she sitting in chair playing with phone leaving them off hook also the toilet had plumbing issues we told her we had to unclog toilet on vacation smh no body should be on phone 247 at work and unprofessional rude black women serving breakfast yelled at my husband for making his own waffles need something to be done
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Alesha,I am distressed to see your comments. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again. Sincerely,Hotel Manager.
par un voyageur
Publié le 4 juill. 2024
Stop for an overnight stay. Quick check in super friendly desk clerk.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Elena,Thank you for your review! We're delighted to hear that you had a pleasant stay at our hotel. We appreciate your positive feedback about the quick check-in process and our super friendly desk clerk. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay.Sincerely, Hotel Manager.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tom, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager
par un voyageur
Publié le 30 juin 2024 sur Expedia
Pool out of service, breakfast waffle iron out of service and the other options were underwhelming. Coffee was like weak tea. The room had splatters of something on almost every surface. Pillows are god awful no matter how many you get. Spend the extra $25 on another place
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Erica, Thanks for choosing our hotel for your stay. We apologize for all the inconveniences you had with the stay. We are acting in each of them on high priority. You can see the changes. Please visit us again. Sincerely, Hotel Manager.
par un voyageur
Publié le 23 juin 2024 sur Expedia
My room was clean. I reserved three rooms. I was in a room Fri and Sat. I asked if I could check in my other two rooms a bit early because we were going to a wedding. The staff was not at all accommodating. Also, the waffle machine was broken. The ice machine was not working. Other than that all was fine.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Clarice,Thank you for your feedback. We're glad your room was clean and that your stay was generally fine. We apologize for the inconvenience regarding early check-in for your other rooms and the issues with the waffle and ice machines. We'll address these concerns with our team to improve our service. We hope to provide a better experience next time.Sincerely, Hotel Manager.
