Ratings based on 234 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 1, 2024 on Expedia
Allowed motorcycles to park under entry reving engines and playing very loud music. Kept it up even after calling the front desk to complain.
Comment from Hotel Management
Sep. 3, 2024 by Guest Relation Management, Hotel Management
Hi Renee,It’s important to us that all our guests have a peaceful and comfortable experience, and it’s disappointing to learn that we fell short in this instance. I will make sure to address this issue with our team to ensure we have better procedures in place to handle such disturbances in the future. Thank you for bringing this to our attention, and I hope you’ll give us another chance to provide a more enjoyable stay.
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by Guest Relation Management, Hotel Management
Hi Kyle,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at Comfort Inn & Suites Pinebluff. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.
by A traveller
Posted Aug. 2, 2024 on Hotels
Check in around midnight about 3 am the fire alarm started chirping. Called front desk she moved us to another room. Lady at front desk was very sorry for the inconvenience. But all in all this is a great hotel.
Comment from Hotel Management
Aug. 6, 2024 by Guest Relation Management, Hotel Management
Hi Amy,Thank you for sharing your experience. We're glad to hear that despite the inconvenience with the fire alarm, our front desk staff was able to promptly assist you and move you to another room. It's wonderful to know that you found the rest of your experience to be positive and that you consider our hotel great overall. Your feedback is valuable to us as we strive to improve our services. Once again, we appreciate you choosing to stay at Comfort Inn & Suites Pinebluff and hope to have the chance to welcome you back in the future.
by A traveller
Posted Aug. 1, 2024 on Hotels
Comment from Hotel Management
Aug. 2, 2024 by Guest Relation Management, Hotel Management
Hi Avaline,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay at Comfort Inn & Suites Pinebluff. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
by A traveller
Posted Jul. 21, 2024 on Hotels
Comment from Hotel Management
Jul. 23, 2024 by Guest Relation Management, Hotel Management
Hi Angela,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate you choosing to stay at Comfort Inn & Suites Pinebluff and hope to have the chance to welcome you back in the future.
by A traveller
Posted Jul. 20, 2024 on Expedia
Everything was great
Comment from Hotel Management
Jul. 22, 2024 by Guest Relation Management, Hotel Management
Hi Sara,Thank you for your kind feedback! We are thrilled to hear that everything about your stay at Comfort Inn & Suites Pinebluff was great. Our team is dedicated to ensuring that each guest has a memorable and enjoyable experience, and it’s wonderful to know that we succeeded in doing so for you. We appreciate your positive comments and look forward to the opportunity to welcome you back in the future.
by A traveller
Posted Jul. 20, 2024 on Hotels
Comment from Hotel Management
Jul. 22, 2024 by Guest Relation Management, Hotel Management
Hi Wade,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay at Comfort Inn & Suites Pinebluff. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
by A traveller
Posted Jul. 17, 2024 on Hotels
Comment from Hotel Management
Jul. 18, 2024 by Guest Relation Management, Hotel Management
Hi Wade,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay at Comfort Inn & Suites Pinebluff. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
by A traveller
Posted Jul. 15, 2024 on Expedia
The employees were very helpful and courteous. The first room we got had a piece of carpet that could have been a hazardous situation, the young man in the reception changed us to a better room without hesitation.
On the way back home we stayed there again, the first room we got was dirty, again, the other young man who helped us was very concerned about it and changed the room right away.
Both of them were polite and efficient in doing their job.
I will stay there again if needed.
Comment from Hotel Management
Jul. 16, 2024 by Guest Relation Management, Hotel Management
Hi Indra,Thank you for taking the time to share your experience with us! We're glad to hear that our staff was helpful and courteous during your stays. It's great to know that both young men at the reception promptly addressed your concerns and ensured you were moved to better rooms without hesitation. We strive to maintain high standards for cleanliness and safety, and we appreciate your understanding when issues arose. Once again, we appreciate you choosing to stay at Comfort Inn & Suites Pinebluff and hope to have the chance to welcome you back in the future.
by A traveller from Fort Worth
Posted Jul. 14, 2024 on Expedia
Comment from Hotel Management
Jul. 16, 2024 by Guest Relation Management, Hotel Management
Hi Shelisa,Thank you for taking the time to rate your stay at Comfort Inn & Suites Pinebluff. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.
