Note fondée sur 467 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review. We're sorry to hear that your experience did not meet expectations. Your feedback is important to us, and we would like to understand the specific issues you encountered. Please feel free to reach out directly so we can address your concerns and work towards a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello Debora, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any specific feedback you may have, so we can address any issues. We hope to have the opportunity to welcome you back in the future for an improved stay.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Pablo,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience at our hotel.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Because I didn't purchase a room at all and I was charged $180
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Connie,We have noted your feedback regarding the charge and recommend reaching out to our management for further assistance on this matter. Thank you for bringing this to our attention.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Devante,We are very happy to hear you had a fantastic experience at our hotel! Please do not hesitate to reach out if there is anything we can do to make your next stay even more enjoyable.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Antonio,We're euphoric to hear you had a wonderful experience during your stay with us! If you ever decide to return, we look forward to welcoming you back to our hotel.
par un voyageur
Publié le 31 août 2024 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
31 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the 5-star review! We’re thrilled to hear that you found our place great. Your positive feedback is very encouraging and helps us continue providing excellent service. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 30 août 2024 sur Hotels
Out dated and said pool was open but it was not. Whole hotel needs some TLC!
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We apologize for the outdated condition and the inconvenience with the pool being closed. Your comments are valuable, and we will use them to make necessary improvements. We appreciate your input and hope to offer a more updated and enjoyable experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Do not stay here
Publié le 24 août 2024 sur HotelsDirty. Towels were dirty, bedding gross, furniture broken, bathtub/ shower had a hole in it. Loud guests all night. Bed was like a rock and bedding had a strange smell. The bed itself was so high I could barely jump into it. The pillows were the worse ever.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We apologize for the poor experience you had during your stay. We’re concerned about the cleanliness, maintenance, and comfort issues you’ve mentioned. Rest assured, we will address these matters with our team to prevent future occurrences. Your feedback is valuable to us, and we appreciate you bringing these issues to our attention.Sincerely, Hotel Manager
par un voyageur
Good sleep!
Publié le 19 août 2024 sur HotelsThe bed was super comfortable!
The hosts here were very nice and gracious.
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Jackie,We're delighted to hear that you found the bed comfortable during your stay. It's great to know that our hosts made your visit pleasant. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. Safe travels!
